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滴滴送货发布运费垫付保障 100%覆盖平台司机
Xin Lang Ke Ji· 2025-10-30 06:53
新浪科技 10月30日下午消息,近日,滴滴送货在北京举办"2025司机权益保障专项沟通会",正式推 出"运费垫付保障",承诺若司机完成订单 7天后仍未收到运费,平台将全额垫付。滴滴送货总经理赵辉 表示,运费垫付已正式上线,覆盖平台所有司机师傅。 赵辉表示:"滴滴送货敢于给司机全额垫付兜底,是基于在信用体系建设、防作弊机制和服务治理方面 的长期积累。我们一方面搭建信用体系,在源头防止不良货主侵犯司机权益;另一方面通过专项培训、 服务纠纷治理等多重举措,提升司机师傅面对纠纷的应对能力;同时强化交易过程监管和纠纷调解工作 力度,避免由于不可抗力造成货车司机无法获取运费。" 滴滴送货数据显示,运费垫付保障从7月试运营至今,司机师傅关于运费拖欠的投诉降低95%,因为运 费拖欠引发的纠纷减少63%,冲突事件降至0起,确保司机师傅在滴滴送货平台可以"安心出车,足额获 酬"。 赵辉表示,滴滴送货将持续完善和深化司机权益保障。截至目前,滴滴送货司机权益保障已涵盖服务 前、中、后全场景共10项,包括空驶费补偿、危险货物拒单、0保证金、安全驾驶、货损0责、安全做 单、运费垫付、安全生产、路桥费&停车费垫付、应急处置。 "平台企业要 ...
滴滴又在日本发力,但逻辑变了
3 6 Ke· 2025-10-30 00:38
滴滴在日本的运营逻辑的变化,其实反映出了大部分互联网公司出海的心理变化,一开始想要大举进 攻,一口吃个胖子,粘贴复制,后来发现,行不通,回到老老实实找种子用户的阶段。 美团与滴滴在南美洲全面开战,前方相关战事的信息,正在用出口转内销的模式,源源不断传递给我 们,这背后其实暴露的问题也很明显,海外增量市场,看起来很香,但是吃起来,并没有那么顺畅。 2025年,因为商务问题,我要多次往返日本,我发现一件很有意思的事情,虽然滴滴早在2019年就进入 了日本市场,当时跟软银合作,声势很大,感觉能成,但后来由于日本市场的特殊性,业务一直不温不 火,甚至不死不活,uber也一样。 但是今年,滴滴却猛然发力加速,用肉眼可见的速度在加速市场布局,甚至在仙台这种并不热门的城 市,空港都出现了DIDI的广告。 尤其,今年十一去日本旅游的中国人,很多人都发现了,无论是北边的北海道,还是南边的四国,从札 幌到东京到大阪再到福冈,印着DIDI广告的出租车,一下子变得满大街都是,跟当地原本的出租车叫 车巨头GO形成了强烈的抗衡之势。 滴滴要干什么? 日本市场的困境 原本用户在海外使用滴滴需要下载滴滴国际版,现在两者已经打通,一个APP就 ...
滴滴:在全国落地近3000个助老打车站,为老年人提供2.65亿次出行服务
Xin Lang Ke Ji· 2025-10-29 13:45
新浪科技讯 10月29日晚间消息,时逢重阳节,在数字时代,如何让老年人享受科技带来的便利,成为 社会各界关注的重点。滴滴出行公布的数据显示,截至2025年9月,滴滴助老打车服务(端内更名为"滴 滴长辈版")已累计为全国老年用户提供超过2.65亿次出行服务。 责任编辑:何俊熹 据国家统计局公开数据显示,截至2024年底,我国60岁及以上老年人口已达3.1亿。智能技术普及带来 便利的同时,也让许多老年人陷入"数字鸿沟"。儿女不在身边时,老年人的出行需求面临重重阻碍。 同时,考虑到老年用户的特殊需求,当终点是医院,且遇到排队场景时,滴滴助老打车提供优先派单服 务,让老年人能减少等待,更快叫到车,切实解决老年人打车去医院的急难愁盼问题。截至2025年9月 底,累计提供就医优先派单服务超20.2万次。 目前,滴滴助老打车服务已覆盖全国 355 座城市,为老年用户提供了便捷的出行选择。滴滴助老打车自 上线以来,已联合中国老年学和老年医学学会、中国老龄事业发展基金会,在北京、天津、武汉等城市 合作落地近3000个助老打车智慧出行站牌、共同发起"全国智慧助老公益行动"、共建社区老年大学,通 过"传帮带"的形式覆盖近85万老年 ...
科技向“老” 滴滴助老打车4年提供2.65亿次服务
Yang Guang Wang· 2025-10-29 08:41
原标题:科技向"老" 滴滴助老打车4年提供2.65亿次服务 菊黄桂香,又逢重阳。在数字时代,如何让老年人享受科技带来的便利,成为社会各界关注的重点。滴 滴出行积极承担企业社会责任,截至2025年9月,滴滴助老打车服务(端内更名为"滴滴长辈版")已累 计为全国老年用户提供超过2.65亿次出行服务。一键叫出租车、语音播报、就医优先派单……滴滴长辈 版正让越来越多老年人的出行变得简单而温暖。 科技赋能,打通老年人出行"最后一公里" 据国家统计局公开数据显示,截至2024年底,我国60岁及以上老年人口已达3.1亿。智能技术普及带来 便利的同时,也让许多老年人陷入"数字鸿沟"。儿女不在身边时,老年人的出行需求面临重重阻碍。 在主管部门指导下,滴滴于2021年1月正式上线助老打车服务。在滴滴出行App或微信小程序主页点 击"更多服务"找到即可体验。子女可协助家中长辈在微信搜索框输入"滴滴长辈版"进入小程序,帮助老 人"更快上手",满足"一键出行"的日常需求,让跨越代际的温暖在指尖持续传递。 操作流程大幅简化,提供"一键叫车"功能,老年用户呼叫出租车时,无需输入目的地即可发单;考虑到 支付习惯,产品保留了出租车的线下现金支 ...
滴滴在中国落地近3000个助老打车站牌 为老年人提供2.65亿次出行服务
Feng Huang Wang· 2025-10-29 05:41
Core Insights - Didi Chuxing has launched its elderly ride-hailing service, now named "Didi Elderly Version," which has provided over 265 million rides since its launch in January 2021 [1] - The service is available in 355 cities across China, with nearly 3,000 smart travel signboards set up in cities like Beijing, Tianjin, and Wuhan [1] - The service includes features tailored for elderly users, such as cash payment options and priority dispatch for medical appointments, with over 202,000 priority dispatches recorded by September 2025 [1] - A strategic partnership was established between Didi and Shanghai Bank to create a supportive ecosystem for elderly transportation, offering guidance and exclusive travel discounts [1] Service Coverage and Features - The elderly ride-hailing service has expanded to cover 355 cities nationwide [1] - Nearly 3,000 smart travel signboards have been installed in major cities to facilitate easy access for elderly users [1] - Users can call for rides via a hotline if they do not have a smartphone, ensuring accessibility [1] Special Services for Elderly Users - The service retains cash payment functionality, catering to the preferences of elderly users [1] - A specific feature for medical appointments allows for priority ride dispatch, enhancing service for users needing medical assistance [1] - As of September 2025, over 202,000 priority dispatches for medical appointments have been recorded [1] Strategic Partnerships - Didi has formed a strategic collaboration with Shanghai Bank to enhance the elderly transportation ecosystem [1] - The partnership aims to provide in-person guidance at bank locations and offer exclusive travel discounts for elderly users [1]
从中国到墨西哥,滴滴带国产电动车掘金海外千亿市场
Xi Niu Cai Jing· 2025-10-27 11:45
作者:顺安 近年来,中国车企加速海外扩张,从巴西的圣保罗到墨西哥的墨西哥城,中国新能源车正成为拉美街头一道越来越靓丽的风景线。 图:江淮汽车在墨西哥的一家门店 对于滴滴而言,墨西哥在拉美地区市场具有重要地位,其不仅是拉美第二大经济体,人口接近1.3亿,城市化率超过80%,其庞大的出行需求和对环保议 题日益增长的关注,为电动车推广提供了肥沃土壤。此次滴滴在墨西哥上线纯电动车型,不仅有助于提升自身在当地的影响力,而且将凭借在绿色出行领 域的丰富经验进一步扩大在拉美地区的市场份额。 不仅如此,滴滴还宣布联合广汽、江汽、长安、比亚迪等中国车企和墨西哥本土企业,共同推动到2030年在墨西哥引入10万辆电动车。届时,滴滴将运营 拉美地区最大规模的电动化车队。 如今,滴滴又为这道风景线添了浓重的一笔。近日,滴滴在墨西哥的出行平台正式投放了 500 辆纯电动汽车,推出其在拉美地区的首个标准化专车品类, 为当地用户带来了绿色、优质的出行体验。 滴滴带来的不只是一批电动车,更是一整套绿色出行的解决方案。从充电设施建设、车辆保养维护,到专门的司机服务计划,滴滴正在墨西哥复制其成熟 的电动化运营模式,更好服务包括司机、乘客在内的当地 ...
十年磨一剑:拓荒者张海莹和她的“物流界滴滴”之路
Core Insights - The article highlights the evolution of the electric logistics vehicle industry over the past decade, focusing on the journey of the company "地上铁" (Di Shang Tie) and its founder Zhang Haiying, who recognized the potential of electric vehicles in reducing costs for logistics companies, particularly in urban distribution scenarios [1][3][8] Company Development - Founded in 2015, Di Shang Tie aimed to promote the electrification of urban logistics vehicles, despite the initial lack of market interest and infrastructure [1][3] - The company has developed a comprehensive asset operation solution that includes vehicle leasing, charging, maintenance, and recycling, transforming the logistics vehicle sector into a standardized and efficient operation [1][4] - By 2025, Di Shang Tie operates in over 200 cities with a fleet exceeding 180,000 vehicles, marking significant growth from its early days [2][4] Financing and Valuation - Di Shang Tie has completed nearly 10 rounds of financing, with notable investments from prominent firms such as Ningde Times, leading to a valuation exceeding $2 billion, positioning it as a unicorn [2][4] Market Trends - The penetration rate of new energy logistics vehicles has rapidly increased, with a reported 37.55% year-on-year growth in sales, reaching a penetration rate of 29.19% in the first eight months of the year [8] - The logistics sector is expected to experience a high growth cycle until at least 2030, driven by market demand and technological advancements [8][9] Business Model - Di Shang Tie's business model focuses on providing usage rights and service guarantees rather than vehicle ownership, differentiating it from traditional rental models [5][6] - The company emphasizes a data-driven approach to enhance operational efficiency, reduce costs, and improve vehicle longevity, with a reported 20% reduction in total cost of use (TCU) through its leasing model [6][7] Industry Challenges and Opportunities - The logistics industry is characterized by fragmentation, with a significant number of small logistics providers, creating opportunities for companies like Di Shang Tie to consolidate and optimize operations [4][5] - The shift towards electric logistics vehicles is supported by evolving retail demands and the need for efficient supply chain solutions, necessitating collaboration across the entire logistics ecosystem [9]
滴滴:墨西哥上线500辆纯电车型 均来自国产品牌
Core Viewpoint - Didi has launched a fleet of 500 electric vehicles in Mexico, marking its first standardized ride-hailing service in Latin America, aimed at providing a green travel experience for local passengers [1] Group 1: Company Initiatives - The newly introduced electric vehicles are sourced from Chinese domestic brands, including GAC Aion and Jiangqi Group [1] - Didi plans to collaborate with automotive manufacturers, charging infrastructure companies, and financial and insurance institutions to introduce 100,000 electric vehicles in Mexico by 2030 [1]
十年磨一剑:“布道者”张海莹和她的“物流界滴滴”之路
Core Insights - The article discusses the evolution and growth of the company "地上铁" (Di Shang Tie) in the new energy logistics vehicle sector over the past decade, highlighting its innovative business model and market potential [1][2][9] Company Overview - Founded in 2015 by Zhang Haiying, the company focuses on the electrification of urban logistics vehicles, recognizing the cost-saving potential of electric vehicles for logistics companies [1][3] - The company has developed a comprehensive asset operation solution that includes vehicle leasing, charging, maintenance, and recycling, transforming the logistics vehicle sector into a more standardized and efficient industry [1][2][4] Financing and Growth - After initial struggles to attract investment, the company has completed nearly 10 rounds of financing, with notable investors including Ningde Times, which invested in March 2023, making it the only new energy logistics vehicle investment in their portfolio [2][5] - The company's valuation has surpassed $2 billion, and it has transitioned to a joint-stock company, signaling a move towards more structured governance and greater capital market opportunities [2][5] Market Dynamics - The penetration rate of new energy vehicles has rapidly increased, with the company operating in over 200 cities and managing more than 180,000 vehicles as of October 2025 [2][9] - The logistics sector is characterized by fragmentation, with a significant number of small logistics service providers, creating a demand for standardized and efficient solutions [6][9] Business Model and Strategy - The company differentiates itself by focusing on service guarantees and usage rights rather than vehicle ownership, aiming to connect logistics companies and optimize resource allocation [6][7] - The introduction of a digital platform and total cost of use (TCU) model has allowed the company to reduce operational costs by over 20% and improve vehicle efficiency [7][8] Future Outlook - The logistics sector is expected to experience a growth phase lasting until at least 2030, driven by market demand and technological advancements [9][10] - The company is also looking to expand its successful domestic model internationally, collaborating with local firms to adapt its operational strategies [10]
滴滴在墨西哥上线纯电车型
Bei Jing Shang Bao· 2025-10-24 09:28
北京商报讯(记者魏蔚)10月24日,北京商报记者获悉,滴滴近日在墨西哥的出行平台上线了500辆纯电 动汽车。这是滴滴在拉美推出的首个标准化的专车品类,上线的纯电动汽车全部来自国产品牌,包括广 汽埃安和江汽集团。2022年,滴滴在巴西的出行平台99牵头成立了"巴西可持续出行联盟",到2025年年 底,99平台上的新能源汽车将超过1万辆。目前,该联盟已经吸引了包括比亚迪(002594)在内的23家 中巴企业加入,涵盖汽车制造、汽车租赁、能源,以及金融等领域。 ...