Core Insights - eGain (EGAN) shares have increased by 31.6% over the past three months, outperforming the broader Zacks Computer & Technology sector and the Zacks Internet - Software industry [1] - The company is experiencing strong business momentum, particularly in its AI Knowledge Hub segment, which has seen a 16% year-over-year growth in annual recurring revenues [2][4] Revenue Composition - The AI Knowledge Hub segment contributes 50% of eGain's total revenues, with the remaining 50% coming from the Conversation Hub and Analytics Hub, indicating a balanced product portfolio [3] Client Acquisition and Demand - eGain achieved a 50% increase in client acquisitions in 2024 compared to the previous year, reflecting the rising demand for AI-driven knowledge management solutions [8] - Virginia529's adoption of eGain's AI Knowledge Hub highlights the company's expanding presence in the financial services sector [5] Product Innovation - eGain launched the eGain AI Agent, enhancing customer self-service capabilities and positioning the company to meet the growing demand for AI-driven solutions in customer engagement [6] - The introduction of AssistGPT, a generative AI-driven solution, aims to automate tasks and significantly reduce knowledge-building costs by up to 5X while doubling agent productivity [7] Financial Outlook - For the second quarter of fiscal 2025, eGain expects total revenues between $22.2 million and $22.6 million, with non-GAAP earnings anticipated between break-even to 2 cents per share [9] - For fiscal 2025, total revenues are projected between $92 million and $93 million, with non-GAAP earnings expected between 17 cents and 20 cents per share [10] Performance Metrics - eGain has consistently outperformed the Zacks Consensus Estimate in the trailing four quarters, with an average earnings surprise of 187.50% [11] - The company's operational excellence is demonstrated through robust recurring revenue growth, strong new bookings, and effective cost management [12] Investment Potential - eGain's operational advancements and market positioning indicate strong potential for sustained growth, making it a compelling choice for investors [13]

Company Overview - eGain (EGAN) shares increased by 14.6% to $6.19 in the last trading session, with a higher-than-average trading volume, compared to a 5.3% gain over the past four weeks [1] - eGain is experiencing strong momentum in its AI Knowledge offering, with a 16% year-over-year growth in Annual Recurring Revenue (ARR) for AI Knowledge customers in Q1 of fiscal 2025, driven by increased interest in AI and knowledge management solutions [1] Earnings Expectations - eGain is expected to report quarterly earnings of $0.02 per share, reflecting a year-over-year decline of 81.8%, with revenues projected at $22.46 million, down 5.7% from the same quarter last year [2] - The consensus EPS estimate for eGain has remained unchanged over the last 30 days, indicating that stock price movements may not sustain without trends in earnings estimate revisions [3] Industry Context - eGain belongs to the Zacks Internet - Software industry, which includes other companies like Paycor HCM, Inc. (PYCR), that closed 0.8% higher at $19.33, with a 5.8% return over the past month [3] - Paycor HCM's consensus EPS estimate for the upcoming report has also remained unchanged at $0.11, showing no change from the previous year, and it currently holds a Zacks Rank of 2 (Buy) [4]

eGain (EGAN) could be a solid addition to your portfolio given its recent upgrade to a Zacks Rank #1 (Strong Buy). An upward trend in earnings estimates -- one of the most powerful forces impacting stock prices -- has triggered this rating change.A company's changing earnings picture is at the core of the Zacks rating. The system tracks the Zacks Consensus Estimate -- the consensus measure of EPS estimates from the sell-side analysts covering the stock -- for the current and following years.Individual inves ...

Evaluation based on Completeness of Vision and Ability to ExecuteSUNNYVALE, Calif., Dec. 13, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform for service, today announced that it has been named a Visionary in the Gartner Magic Quadrant for the CRM Customer Engagement Center. Published on December 11, 2024, the report evaluated 12 vendors who satisfied inclusion requirements, based on 15 criteria. Powered by Conversational and Generative AI and built on a trusted knowledge ...

Shares of eGain (NASDAQ: EGAN ) have declined sharply this year, as the business is facing challenges that have negatively impacted revenue growth in its current fiscal year. The recent loss of two large customers has raised concernsAn individual investor primarily focused on undercovered companies, with more than 50 companies on my watchlist. My areas include technology, software, electronics and the energy transition. I have been investing my personal capital for over 7 years in a broad range of companies ...

SUNNYVALE, Calif., Nov. 21, 2024 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), the AI Knowledge Management platform for business, announced today that its Board of Directors approved an extension to the stock repurchase program from November 14, 2024, until the earlier of (i) the date the aggregate amount of shares that can be repurchased under the stock repurchase program have been repurchased and (ii) November 14, 2025. "This extension underscores our belief that our shares are undervalued and reinforces our ...

eGain Corporation (NASDAQ:EGAN) Q1 2025 Earnings Call Transcript November 12, 2024 5:00 PM ET Company Participants Jim Byers - IR, MKR IR Ashu Roy - CEO Eric Smit - CFO Conference Call Participants Daniel Hibshman - Craig-Hallum Richard Baldry - ROTH Capital Operator Good afternoon, and welcome to the eGain Fiscal 2025 First Quarter Financial Results Conference Call. All participants will be in listein-only mode. [Operator Instructions] After today’s presentation, there will be an opportunity to ask questio ...

SUNNYVALE, Calif., Nov. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform for service, today announced that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany. Businesses are looking for expert guidance on how to leverage AI quickly and safely in their quest to transform their operations. By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack int ...

EGain (EGAN) came out with quarterly earnings of $0.04 per share, beating the Zacks Consensus Estimate of $0.01 per share. This compares to earnings of $0.12 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of 300%. A quarter ago, it was expected that this maker of customer engagement software would post earnings of $0.02 per share when it actually produced earnings of $0.08, delivering a surprise of 300%.Over the last four quarte ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File No. 001-35314 eGain Corporation (Exact name of registrant as specified in its charter) Delaware 77-0466366 (State or ...