Financial Data and Key Metrics Changes - In Q1 2024, GAAP net income was $4.2 million or $0.21 per diluted share, compared to $3.1 million or $0.15 per diluted share in Q1 2023 [7] - Total GAAP revenue for Q1 2024 was $34.9 million, up from $34 million in the prior quarter and $33.2 million in Q1 2023, reflecting a year-over-year growth of over 5% [11][38] - Adjusted EBITDA for Q1 2024 totaled $7.5 million, a 9.2% increase from the same quarter in 2023 [36] Business Line Data and Key Metrics Changes - Wireless revenue was $18.6 million, down 2.3% from the prior year, while software revenue was $16.3 million, up 15.3% from last year [7] - Maintenance revenue increased to $9.3 million, up approximately 3.8% year-over-year, while professional services revenue rose to $4 million from $3.2 million in Q1 2023 [32][33] - License and hardware revenue totaled $3 million, up from $2 million in the same period of 2023, driven by strong software operations bookings [35] Market Data and Key Metrics Changes - The company serves over 2,200 healthcare facilities, with over 80% of revenue being recurring in nature [2] - The first quarter saw a 39% year-over-year increase in software operations bookings, marking the second highest first quarter bookings level in the company's history [11][50] Company Strategy and Development Direction - The company aims to balance returning cash to shareholders while investing in product development and infrastructure [66][67] - Focus areas include continued investment in wireless and software solutions, disciplined expense management, and a shareholder-friendly capital allocation plan [68] - The company is optimistic about future growth driven by its established communication solutions and a strong customer base [18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in maintaining momentum for the remainder of the year, citing a strong start in Q1 and positive trends in sales [10][23] - The company expects total revenue for 2024 to range from $136 million to $144 million, with adjusted EBITDA projected between $27.5 million and $32.5 million [38] Other Important Information - The company generated over $1 billion in free cash flow since inception, emphasizing a focus on maximizing cash over the long term [12] - The company received top honors for customer satisfaction in 12 of 18 key performance indicators in a survey by Black Book Research [13][62] Q&A Session Summary Question: Software bookings growth and full-year outlook - Management confirmed expectations for double-digit growth in software bookings for the full year, following a 39% growth in Q1 [45][46] Question: Churn expectations for the full year - Management indicated that they expect churn to remain in the 4% to 5% range on an annualized basis, consistent with previous statements [47] Question: Pipeline and large deals - Management noted that while Q1 did not include any large deals, the presence of multiple six-figure contracts indicates a solid pipeline for the future [55][25]

| --- | --- | --- | --- | |-------------------------------------------------------------------------------------------------------|-------|-------|-------| | | | | | | 2024 First Quarter Sales Highlights | | | | | | | | | | • Software operations bookings increased 39% from first quarter 2023 | | | | | • Bookings included 19 six-figure customer agreements and 4 multi-year engagements | | | | | • Average software operations bookings contract size up 40% from prior quarter | | | | | • Participation at HIMSS24 ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Fiscal Year Ended December 31, 2023 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-32358 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) (State or other jurisdiction of in ...

Spok Holdings, Inc. (NASDAQ:SPOK) Q4 2023 Earnings Conference Call February 21, 2024 5:00 PM ET Company Participants Al Galgano - IR Contact Vincent Kelly - President, CEO & Director Michael Wallace - COO Calvin Rice - CFO & CAO Conference Call Participants Max Michaelis - Lake Street Capital Markets David Wright - Henry Investment Trust George Melas - MKH Management Company Operator Greetings. Welcome to Spok Holdings' Fourth Quarter 2023 Earnings Call. At this time, all participants are in a listen-only m ...

SM spok 02/21/2024 Statements contained herein or in prior press releases which are not historical fact, such as statements regarding our future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause our actual results to be materially different from the future results expressed or implied by such forward-looking s ...

NEWS RELEASE Exhibit 99.1 CONTACT: Al Galgano 952-224-6096 al.galgano@spok.com Spok Reports Fourth Quarter And Full Year 2023 Results Total annual revenue growth for the first time in the Company's history, with year-over-year growth in both Software and Wireless revenue 2023 Software operations bookings, up 22% from the prior year Company provides earnings guidance for 2024 Alexandria, Va. (February 21, 2024) - Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announce ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM10-Q (I.R.S. Employer Identification No.) (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2023 or ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to Commission File Number: 001-32358 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delawa ...

Spok Holdings, Inc. (NASDAQ:SPOK) Q3 2023 Earnings Conference Call October 26, 2023 9:00 AM ET Company Participants Al Galgano - IR Contact Vincent Kelly - President, CEO & Director Michael Wallace - COO Calvin Rice - CFO & CAO Conference Call Participants Eric Martinuzzi - Lake Street Capital Markets Christopher Irons - Analyst George Melas - MKH Management Company Operator Good morning, and welcome to Spok Holdings Third Quarter 2023 Earnings Call. [Operator Instructions]. As a reminder, this conference i ...

■ Dividend Distribution to Shareholders Share Repurchases 5 | --- | --- | --- | --- | |----------------------------------------------------------------------------------------------------------------------------------------|-------|-------|-------| | | | | | | | | | | | | | | | | | | | | | Second Quarter 2023 Highlights | | | | | • Company executing on strategic business plan generating $4.7 million of GAAP net income, and $8.5 million of adjusted EBITDA | | | | | • Second Quarter software operations bookin ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 For the quarterly period ended June 30, 2023 or ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to Commission File Number: 001-32358 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 16-1694797 (State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.) 5911 Kingstowne Village Pkwy, 6th Floo ...