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C.H. Robinson(CHRW) - 2022 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The total company adjusted gross profit (AGP) decreased by $88 million or 10.3% compared to Q4 of 2021, driven by a 39% decline in Global Forwarding, partially offset by a 5.7% growth in NAST [70] - Q4 cash flow generated by operations reached a record $773.4 million, compared to $75.9 million in Q4 of 2021, driven by a $698 million year-over-year improvement in working capital [77] - Q4 net income was $96.2 million, with diluted earnings per share at $0.80, while adjusted earnings per share, excluding restructuring charges, was $1.03, down 41% compared to Q4 of 2021 [98] Business Line Data and Key Metrics Changes - In the NAST truckload business, volume declined by 4% year-over-year for the first time in seven quarters, with monthly volume decreasing sequentially from October through December [56] - The Global Forwarding business generated AGP of $188.7 million in Q4, representing a year-over-year decrease of 39%, driven by a 36.5% decrease in AGP per shipment and a 9.5% decrease in shipments [72] - The average linehaul rate billed to customers, excluding fuel surcharges, decreased year-over-year by approximately 21%, while the cost decreased by 24% [93] Market Data and Key Metrics Changes - The company experienced a 24% year-over-year decline in average truckload linehaul cost paid to carriers, excluding fuel surcharges, due to excess carrier capacity and slowing demand [57] - The market softness was evident on a sequential basis, with total company AGP down 13%, including a 24% decline in Global Forwarding and an 11% decline in NAST [70] - Approximately 50% of AGP from new business in Q4 was generated from trade lanes other than the trans-Pacific lane, indicating diversification efforts [94] Company Strategy and Development Direction - The company is focused on delivering a scalable operating model to lower costs, improve customer and carrier experience, and foster long-term profitable growth [53] - The Board emphasized the need for new leadership to accelerate performance and navigate the complexities of global supply chains [30] - The company plans to generate net annualized cost savings of $150 million by Q4 2023 compared to the annualized Q3 2022 run rate [54] Management's Comments on Operating Environment and Future Outlook - Management noted that inflationary pressures and cyclical challenges in freight markets necessitate a focus on long-term strategic priorities while lowering the overall cost structure [24] - The company expects a 16% year-over-year decline in truckload spot cost per mile in 2023, with contract pricing following on a lag basis [114] - Management expressed confidence in the company's ability to navigate the transition and deliver for customers despite current market challenges [67] Other Important Information - The company returned $507 million of cash to shareholders through share repurchases and cash dividends, significantly exceeding net income and up by 128% versus Q4 last year [35] - Capital expenditures for Q4 were $27.8 million, bringing the full year total to $128.5 million, with expectations for 2023 capital expenditures in the range of $90 million to $100 million [37] - The workforce reduction initiated in November affected approximately 650 employees, with expectations for further declines in headcount throughout 2023 as productivity improves [95] Q&A Session Summary Question: What is actually changing at C.H. Robinson today? - The Board believes that new leadership is necessary for an inflection point in performance, with a focus on accelerating existing strategies rather than changing them [30] Question: Where do you think we are in terms of digital transactions? - The company defines digital transactions as those without manual touches, aiming for significant improvements in productivity and customer outcomes through increased digitalization [79][104] Question: How do you view the normalization cycle for Global Forwarding? - Management believes Global Forwarding is stronger than pre-pandemic levels, with ongoing efforts to rightsizing the cost structure and improve operational efficiency [106][107] Question: What are the expectations for truckload pricing? - The company anticipates a decline in truckload spot cost per mile in 2023, with contract pricing expected to follow on a lag basis [114] Question: How is the company adjusting its capital allocation plans? - The company is focused on returning excess cash to shareholders while managing working capital effectively, with a commitment to maintaining an investment-grade credit rating [130]