NatWest Group(NWG) - 2020 Q2 - Earnings Call Presentation

H1 2020 Financial Performance - The company reported an operating loss before tax of £08 billion, driven by net impairments of £29 billion [8] - Operating profit before impairment losses increased by 3% compared to H1 2019 [8] - The CET1 ratio increased by 60bps compared to Q1 2020, reaching 172% [8] - The company's liquidity coverage ratio is 166%, a 14 percentage point increase from Q1 2020's 152% [9] - The company expects the full year 2020 impairment charge to be in the range of £35 billion to £45 billion [11, 92] Customer Franchises and Digital Engagement - UK Personal Banking now has over 72 million active mobile users [15] - Digital sales mix for UK Personal Banking is 80% as of Q2 2020, up from 55% [15] - Over 500,000 new mobile app downloads occurred in H1 2020 [17] - Commercial Banking approved £32 billion in CBILS loans, holding approximately 30% market share [29] - Commercial Banking approved £07 billion in CLBILS loans, holding approximately 28% market share [29] - Commercial Banking approved £61 billion in BBLS loans, holding approximately 20% market share [29] NatWest Markets Refocus and Cost Reduction - The company is targeting a reduction in NatWest Markets RWAs to £32 billion by the end of FY'20 [53] - The company is aiming for £250 million FY'20 cost reduction target [60] - NatWest Markets Plc CET1 is 189% and LCR is 258% [53]