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Victoria’s Secret & (VSCO) - 2023 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The fourth quarter adjusted operating income and EPS came in at the high end of guidance, with sales up 3% year-over-year, meeting the midpoint of guidance [20] - The gross margin rate increased significantly compared to last year, driven by disciplined inventory management and cost reductions [20][22] - For fiscal 2024, sales are forecasted to be about $6 billion, reflecting a low single-digit decline compared to fiscal 2023 [25] Business Line Data and Key Metrics Changes - The beauty business continued to be the best-performing category, with year-over-year growth for the second consecutive quarter, followed by casual sleepwear, panties, and bras [33] - The PINK business faced challenges, but there was an increase in customer traffic and brand equity during the fourth quarter [74] - The Body by Victoria bra collection was relaunched with significant success, marking the biggest bra launch in five years [114] Market Data and Key Metrics Changes - Sales for the intimate market in North America decreased mid-single digits for the fourth consecutive quarter, with the company maintaining a 20% market share [22] - The international business saw system-wide retail sales up more than 20% in the fourth quarter, driven by growth in China and globally [32][88] - Digital share in the intimates category increased slightly, while store share decreased slightly [22] Company Strategy and Development Direction - The company is focused on transforming its foundation by modernizing the operating model and driving operating margin expansion [26] - A new share repurchase program has been approved, authorizing the repurchase of up to $250 million of common stock [24] - The company aims to leverage its market leadership position and cultural influence to drive long-term financial growth [39] Management's Comments on Operating Environment and Future Outlook - The broader intimates market in North America is expected to remain pressured in the first half of 2024, with stabilization anticipated in the back half of the year [25][37] - Management is cautiously optimistic about the potential for sales trends to improve as new merchandising strategies are implemented [50][81] - The company is committed to investing in technology and customer experience initiatives to enhance operational efficiency [109] Other Important Information - The loyalty program has over 26 million members, driving more than 75% of weekly sales [23] - The company is expanding its Store of the Future initiative, which has shown strong performance in remodeled stores [75] - The company is focused on maintaining healthy inventory levels and managing promotional activities effectively [21][64] Q&A Session Summary Question: How does the company view the domestic market for intimates? - The company assumes the domestic market will continue to be down through spring but expects stabilization in the back half of the year [43] Question: How does the credit card late fee proposal impact guidance? - The company does not recognize revenue from the fees discussed, but it impacts their provider's model [45] Question: What is the outlook for operating margin and SG&A? - SG&A dollars are expected to be up $10 million to $15 million year-over-year, driven by technology and marketing investments [108] Question: What are the expectations for the Body by Victoria launch? - The Body by Victoria launch was the biggest and most successful bra launch in five years, indicating strong customer interest [114] Question: What is the strategy for the PINK brand? - The PINK brand is being rebuilt to target a younger consumer, with cautious buying strategies in place [74] Question: How is the company managing promotional activities? - The company is balancing promotional activities with maintaining healthy gross margins, with a slight increase in promotions expected [64]