Financial Data and Key Metrics Changes - Net revenues for the first quarter decreased by 0.8% to $119.3 million compared to the same period last year, reflecting $1.4 million in contra revenue associated with duty subsidies [30][32] - Adjusted EBITDA margin for Q1 was 10.9%, down from 13.4% in Q1 2023, with adjusted EBITDA totaling $13 million [31][133] - Gross margin for Q1 was 68.9%, compared to 71.3% in Q1 2023, primarily due to a product mix shift [10][133] - General and administrative expenses for Q1 were $36 million, representing 30.2% of net revenues, up from 28.4% in Q1 2023 [11] Business Line Data and Key Metrics Changes - Non-scrubs product category grew by 9%, reaching 20.5% of net revenues [10] - Active customers increased by 8.6% on a trailing 12-month basis compared to the previous year [30] - Average order value (AOV) increased by 1.8% to $116, driven by higher average unit retail (AUR) and units per transaction (UPT) [30][140] Market Data and Key Metrics Changes - International net revenues grew by 29% in the first quarter compared to last year, despite a negative impact of 11 percentage points from duty subsidies [6] - The company is seeing strong engagement and repeat frequency trends in both the U.S. and international markets [68][112] Company Strategy and Development Direction - The company is focused on enhancing product innovation and expanding its product categories beyond scrubs, with a goal to diversify its offerings [77][138] - A new fulfillment center is expected to improve operational efficiency and support global distribution, with a focus on enhancing customer experience [31][96] - The company plans to increase investments in brand marketing to capitalize on recent positive trends and drive long-term growth [32][42] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the improving trends in repeat frequency and customer engagement, attributing this to successful product launches and marketing campaigns [47][68] - The long-term growth outlook for the healthcare industry remains favorable, supported by a strong balance sheet and cash flow generation [8][133] - The company anticipates a challenging comparison in Q3 due to last year's successful sample sale but remains committed to its growth strategy [32] Other Important Information - The company is committed to maintaining a disciplined promotional cadence, particularly during significant events like Nurses Week [60] - The transition to the new fulfillment center is expected to be largely complete by the end of Q3, with anticipated cost savings in the future [33][108] Q&A Session Summary Question: Can you elaborate on the adjustments to guidance and the nature of the investments? - Management indicated that the increase in brand marketing spend is a short-term dynamic aimed at capitalizing on improving trends, while the EBITDA margin guidance was adjusted down due to these investments [35][137] Question: What is the outlook for gross margin and how does it relate to marketing spend? - Management confirmed that gross margin is expected to remain flat year-over-year, with the EBITDA margin adjustment primarily reflecting increased marketing investments [70][138] Question: How is the company addressing the replacement cycle and customer engagement? - Management noted that repeat rates have bottomed and are now rising, indicating a positive shift in customer engagement and demand [82] Question: What are the growth expectations between international and U.S. markets? - Management highlighted strong growth in international markets, with a focus on localizing strategies to engage new healthcare professionals [112][118]
FIGS(FIGS) - 2024 Q1 - Earnings Call Transcript