Tanger CEO Yalof on Retail Traffic, Holiday Sales Outlook and AI

Market Performance & Consumer Trends - Shopping centre operator tenure reports resilient spending with tenant sales up 6% [1] - Retail sector experiences job losses totaling 19 thousand [1] - National Retail Federation (NRF) predicts upcoming back-to-school shopping season will be the biggest of all time [7] - World Cup events drive significant domestic and international traffic to host cities, with 8 out of 11 cities located in relevant markets [9] Business Strategy & Operations - Shopping centers adjust to permanent population shifts by re-merchandising centers and adding more food, beverage, and entertainment to drive multiple visits [6] - Outlet channels successfully showcase top American brands from Polo, Coach, Tory Burch to Nike at competitive prices to help customers stretch holiday spending [12] - Company utilizes AI not as a core AI company, but to optimize business operations, enhance marketing personalization, and manage club loyalty programs with millions of members [14][15][16] - Customer service operations deploy the Yellow AI chatbot platform to handle over 50% of customer interactions [18]