Banco Santander-Chile(BSAC) - 2021 Q4 - Earnings Call Presentation

Financial Performance - Net income attributable to shareholders increased by 49.8% to Ch$774.959 billion in 2021 compared to Ch$517.447 billion in 2020 [35, 65, 67] - Net interest income grew by 14.7% in 4Q21 with a net interest margin (NIM) of 4.5% [38] - The efficiency ratio improved to 36.6% in 2021, a 317 basis point improvement compared to 39.8% in 2020 [71] - Return on average equity (ROE) reached 22.7% in 2021, up from 14.5% in 2020 [35, 71] Business Growth and Strategy - Total loans grew by 6.5% year-over-year, reaching Ch$36.635 trillion as of December 2021 [44, 45] - Non-interest bearing demand deposits increased by 22.9% year-over-year [42] - Santander Chile achieved a 28.9% market share in checking accounts as of October 2021, representing a 410 basis point increase [28] - Digital client growth and strategic initiatives, including the launch of Getnet, contributed to a 24.5% increase in net fee income [51] Asset Quality and Risk - The non-performing loan (NPL) ratio improved to 1.2% in December 2021 from 1.4% in December 2020 [71] - The cost of credit decreased by 33 basis points to 1.2% in 2021 compared to 1.5% in 2020 [71]