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SoundHound AI(SOUN) - 2023 Q1 - Earnings Call Transcript

No longer will the customer service professional need to break away from serving their clients to answer the phone, book appointments or address basic questions. SoundHound Smart Answering is designed to help businesses optimize human labor, while leaving employees of the sudden -- of the burden of answering calls so that they can focus on more business-critical tasks. This service also helps businesses cater to the evolving expectation of consumers who increasingly prefer customer service to be automated a ...