MEXC
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MEXC· 2025-11-02 15:43
Financial Status UpdatedA snapshot of MEXC's reserve funds taken on November 2nd 2025 at 00:00 UTC+8 is now publicly available on our PoR webpage.👉 https://t.co/sym5Ld9q0DIf anything looks unclear, our support team is here to help. https://t.co/Bl9q4bm9iYCecilia Hsueh (@cecilia_hsueh):Latest PoR of @MEXC_Official https://t.co/UvDUoXtR9O ...
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MEXC· 2025-11-01 16:13
We hear you.Our team is optimizing risk-control measures and refining account review processes to make MEXC more fair, transparent, and user-focused.👉 Full statement: https://t.co/pwdRqznB1kCecilia Hsueh (@cecilia_hsueh):We hear you loud and clear. Our first priority is to fix what’s caused the most frustration: risk control.If your account has been frozen, we’ve opened two fast-track channels and streamlined the unfreezing process, led by our customer support head Derrick:> Twitter dm: ...
X @MEXC
MEXC· 2025-11-01 15:51
Risk Control & Customer Support - MEXC's first priority is to fix risk control issues causing user frustration [1] - Two fast-track channels have been opened to streamline the account unfreezing process [1] - Customer support head Derrick is leading the unfreezing process via Twitter DM (@DerrickYeo61993) and Telegram (@derrickmexc) [1] - The entire team is working to resolve user account issues [1] Company Commitment - MEXC aims to rebuild and improve [1]
X @MEXC
MEXC· 2025-11-01 04:04
📢Clarification on Rumors Regarding MEXC’s Financial StatusRecent online discussions have circulated unverified rumors regarding MEXC’s financial status. We would like to clearly state that these claims are false and misleading.MEXC remains in strong financial health. All user assets are fully backed, and our Proof of Reserves (PoR) data shows that major assets are backed at over 100%. The Merkle tree data will be updated at tonight for users to verify.Information is publicly available on our website and mul ...
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MEXC· 2025-10-31 16:18
RT Cecilia Hsueh (@cecilia_hsueh)We fucked up.We apologize to @TheWhiteWhaleV2 , and his money is already released. He can claim it at any time.I messed up in communicating with him. I got emotional, and I shouldn’t have.Since I joined MEXC 2 months ago I’ve been fighting behind the scenes to get MEXC to change. We grew really fast—a few years ago, we were a very small exchange, but given our current scale, our risk, operations, and PR teams have not kept up.We’re going to change that. I’ve been driving the ...