May 5, 2021 Conduent Q1 2021 Earnings Results Cautionary Statements Forward-Looking Statements This document contains "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words "anticipate," "believe," "estimate," "expect," "plan," "intend," "will," "aim," "should," "could," "forecast," "target," "may," "continue to," "if," "growing," "projected," "potential," "likely," and similar expressions, as they relate to us, are intended to identify forwardlooking stat ...

Financial Data and Key Metrics Changes - Revenue for Q1 2021 was over $1 billion, down 2.2% year-over-year, primarily due to lost business from prior years, partially offset by increased volumes and new business ramp [35][36] - Adjusted EBITDA for the quarter was $115 million, up 19.8% year-over-year, with an adjusted EBITDA margin of 11.2%, an increase of 210 basis points compared to Q1 2020 [36][39] - The net annual recurring revenue (ARR) activity metric was $87 million for the trailing 12 months ending Q1, indicating a positive trend in sales and client retention [14][55] Business Line Data and Key Metrics Changes - Commercial revenue declined by 8% in Q1, primarily due to lost business from prior years and lower volumes due to COVID-19, with adjusted EBITDA declining 11.4% [37] - Government business grew by 9.7%, driven by COVID-19 related volumes in government payments and new business ramp, with adjusted EBITDA increasing by 19.5% [38] - Transportation segment revenue declined by 2.6%, but adjusted EBITDA increased by 58%, driven by a temporary item positively impacting revenue mix and cost savings [39] Market Data and Key Metrics Changes - The addressable market in the Commercial segment is $146 billion, with ongoing investments in automation and digitization expected to improve margins and capture market share [25] - The government market opportunity is nearly $30 billion, with strong interest in new offerings around fraud tools and payment innovations [28] - The transportation market opportunity is about $11 billion, with potential for geographic expansion and entry into the commercial marketplace [29] Company Strategy and Development Direction - The company aims to pivot towards growth by focusing on operational efficiency, talent acquisition, and enhancing client relationships [5][30] - Investments in technology and infrastructure are expected to improve service delivery and client retention, with a focus on automation and data center optimization [22][25] - The company is exploring tuck-in acquisitions to enhance technology capabilities and drive margin expansion [74][76] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving year-over-year revenue growth in Q2 2021, driven by government stimulus and a favorable comparison to Q2 2020 [53][54] - The company anticipates a full-year revenue range of $4.05 billion to $4.15 billion, with an adjusted EBITDA margin between 11% and 11.5% [47] - Management highlighted the importance of retaining existing clients while also pursuing new business opportunities to drive growth [63] Other Important Information - The company reported a healthy balance sheet with $399 million in cash and approximately $743 million of capacity under the revolver [42] - Adjusted free cash flow was a use of $33 million for the quarter, an improvement of $68 million compared to Q1 2020 [45] - The company is focused on improving its culture and associate engagement, having been recognized for its global company culture [11] Q&A Session Summary Question: What were the drivers behind the sequential increase in ARR this quarter? - The increase in ARR was attributed to more shorter-term deals and a significant amount of add-on business, indicating a positive trend for 2021 and 2022 [50][51] Question: Are customers more willing to give more business due to improved service levels? - There is increased receptivity to dialogue with clients, driven by significant improvements in technology stability and service delivery [56][58] Question: What areas are standing out as good opportunities for returning to growth? - Strong opportunities were noted in the healthcare sector, with ongoing implementations and a new leader expected to drive further growth [66][67] Question: How does the company plan to close the growth gap versus market growth? - The company aims to achieve long-term targets through efficiency improvements, partnerships, and potential tuck-in acquisitions [73][74]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ________________ FORM 10-Q _______________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended: March 31, 2021 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-37817 CONDUENT INCORPORATED ________________________________________________ ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 _________________________________________________ FORM 10-K _________________________________________________ (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended: December 31, 2020 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from: _______ to: _______ Commission File Number 001 ...

Financial Performance - Conduent's adjusted revenue for FY 2020 was $4163 million, a decrease of 6% year-over-year[5,10] - The adjusted EBITDA for FY 2020 was $480 million, with a margin of 115%, up 40 bps year-over-year[5,10] - Adjusted free cash flow for FY 2020 was $145 million, representing 30% of adjusted EBITDA[5,16] - The company anticipates revenue between $4000 million and $4150 million for FY 2021[21] - The adjusted EBITDA margin is expected to be between 110% and 115% for FY 2021[21] - Adjusted free cash flow is projected to be approximately 20% of adjusted EBITDA in FY 2021[21] New Business and Retention - New business TCV signings for FY 2020 reached $1934 million, a 94% increase compared to 2019[5] - Net ARR activity for Q4 2020 (TTM) was $95 million[6] Segment Performance - Commercial sector revenue declined by 79% year-over-year, impacted by approximately $158 million due to COVID-19[12] - Government sector revenue increased by 14% year-over-year, including approximately $149 million from COVID-19 related activities[12] - Transportation sector revenue decreased by 93% year-over-year, with approximately $76 million impact from COVID-19[12]

Financial Data and Key Metrics Changes - In 2020, revenue was $4.16 billion, and adjusted EBITDA was $480 million, equating to a margin of 11.5% for the year [12][28] - Q4 revenue was just over $1 billion, with an adjusted EBITDA margin of 12.6% [12] - Excluding COVID impacts, revenue would have declined 4.1% in 2020, and Q4 revenue would have declined just 0.5% compared to 2019 [12][28] - Adjusted EBITDA for the full year was down 2.6% year-over-year, while the adjusted EBITDA margin increased by 40 basis points compared to 2019 [29] Business Line Data and Key Metrics Changes - Commercial revenue declined 9.3% for the year, primarily due to COVID impacts of approximately $158 million [30] - Government business grew by 1.4%, driven by approximately $149 million of revenue related to COVID volumes [31] - Transportation segment revenue declined by 7.9%, primarily driven by a $76 million negative impact from COVID-19 [32] Market Data and Key Metrics Changes - The global business services market has seen increased activity, with clients shifting work to global providers capable of secure remote delivery [13] - TCV signings for the year reached $1.9 billion, a 94% increase compared to 2019 [14] Company Strategy and Development Direction - The company aims to achieve growth, efficiency, and quality through improvements in people, processes, and technology [19][25] - 2021 priorities will focus on continuing the improvement journey established in 2020, with an emphasis on client value and operational efficiency [24][25] Management Comments on Operating Environment and Future Outlook - Management expects COVID to have an overall negative impact on the business in 2021, similar to 2020, but anticipates improvement as the year progresses [42] - The company is optimistic about the demand environment, with a stronger pipeline compared to the previous year [44] Other Important Information - The company ended the year with $458 million in cash and strong free cash flow performance [34] - Adjusted free cash flow was $145 million for the year, an $85 million increase over 2019 [36] Q&A Session Summary Question: Impact of Fed stimulus on 1Q and full-year outlook - Management expects a negative impact from COVID on the top line again this year, with Q1 revenue expected to decline by about 3% to 4% [42] Question: Update on demand environment and pipeline by business segment - The pipeline has increased by $2 billion to $3 billion compared to last year, with more outsourcing activity across segments, particularly in healthcare [44] Question: Clarification on one-time versus recurring trends in 2021 - Adjusting for COVID impacts, the Transportation segment would have shown growth, and some one-time items in Commercial should not repeat [48] Question: Timeline for organic constant currency positive growth - Management is confident that vectors for growth are aligned for 2022, but timing remains unpredictable due to various factors [52] Question: Factors affecting revenue growth guidance - High-end revenue growth could come from increased government volumes and faster ramping of new business signings [64]

Conduent Investor Deck November 2020 Cautionary Statements Forward-Looking Statements This document contains "forward-looking statements", as defined in the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. The words "anticipate," "believe," "estimate," "expect," "plan," "intend," "will," "aim," "should," "could", "may," "continue to," "if," "growing," "projected," "potential," "likely," and similar expressions, as they relate to us, are intended to identify forward-loo ...

Conduent Incorporated (NASDAQ:CNDT) Q3 2020 Earnings Conference Call November 5, 2020 5:00 PM ET Company Participants Alan Katz - Vice President of Investor Relations Cliff Skelton - Chief Executive Officer Brian Walsh - Chief Financial Officer Conference Call Participants Shannon Cross - Cross Research Puneet Jain - JPMorgan Kyle Peterson - Needham Operator Good day and welcome to the Conduent's Third Quarter 2020 Earnings Results Conference Call. All participants will be in a listen-only mode. [Operator I ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ________________ FORM 10-Q _______________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended: September 30, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number 001-37817 CONDUENT INCORPORATED (Exact Name of Registrant as specified in it ...

Conduent Incorporated (NASDAQ:CNDT) Q2 2020 Results Earnings Conference Call August 6, 2020 5:30 PM ET Company Participants Alan Katz - Vice President of Investor Relations Cliff Skelton - Chief Executive Officer Brian Walsh - Chief Financial Officer Conference Call Participants Puneet Jain - JPMorgan Shannon Cross - Cross Research Bryan Bergin - Cowen Kyle Peterson - Needham Operator Good morning. Welcome to the Conduent Q2 2020 earnings conference call and webcast. All participants will be in listen-only ...