"High Tech Forward-Thinking Bank Supported by High Touch" & Fourth Quarter & Full Year 2020 ' Earnings Conference Call January 28, 2021 NYSE: CUBI & Forward-Looking Statements - In addition to historical information, this presentation may contain "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.'s strategies, goals, beliefs, expect ...

Financial Performance - Net income for the three months ended September 30, 2020, was $50,515 million, compared to $27,066 million in the same period of 2019, representing an increase of 86.2%[20] - Basic earnings per common share for the three months ended September 30, 2020, were $1.49, up from $0.75 in the same period of 2019, indicating an increase of 98.7%[20] - Net income available to common shareholders for the three months ended September 30, 2020, was $47,085,000, compared to $23,451,000 for the same period in 2019, representing a 100% increase[67] - Net income for the nine months ended September 30, 2020, was $76,332,000, compared to $51,801,000 for the same period in 2019, representing a 47.3% increase[31] - Comprehensive income for the three months ended September 30, 2020, was $44,729 million, compared to $28,885 million in the same period of 2019, representing an increase of 55.0%[24] Asset Growth - Total assets increased to $18.78 billion as of September 30, 2020, compared to $11.52 billion at December 31, 2019, reflecting a growth of approximately 63.5%[18] - Total loans and leases receivable reached $16.42 billion, up from $9.51 billion, marking a 72.5% increase year-over-year[18] - Total deposits grew to $10.84 billion, an increase of 25.3% from $8.65 billion at the end of 2019[18] - Total loans held for sale decreased to $26.69 million from $486.33 million, indicating a strategic shift in asset management[18] Credit Loss Provisions - The allowance for credit losses on loans and leases rose to $155.56 million from $56.38 million, indicating a significant increase in provisions due to credit risk[18] - The provision for credit losses on loans and leases was $12,955 million for the three months ended September 30, 2020, compared to $4,426 million in the same period of 2019, reflecting a significant increase of 192.5%[20] - Provision for credit losses on loans and lease losses increased significantly to $65,688,000 from $14,539,000, indicating a rise of 351.5%[31] Income and Expenses - Total interest income for the three months ended September 30, 2020, was $139,650 million, an increase from $126,718 million in the same period of 2019, representing a growth of 10.4%[20] - Non-interest income totaled $33,793 million for the three months ended September 30, 2020, up from $23,369 million in the same period of 2019, marking a significant increase of 44.6%[20] - Total non-interest expense increased to $65,561 million for the three months ended September 30, 2020, compared to $59,592 million in the same period of 2019, which is an increase of 9.9%[20] Capital Structure - Shareholders' equity slightly decreased to $1.05 billion from $1.05 billion, indicating a stable capital position despite market challenges[18] - The company issued 9 million preferred shares, maintaining a strong capital structure to support future growth initiatives[18] - The total shareholders' equity as of September 30, 2020, was $1,051,491,000, an increase from $1,007,847,000 as of June 30, 2020, representing a growth of 4.3%[26] Liquidity and Funding - The Federal Reserve PPP liquidity facility contributed $4.81 billion to the company's liquidity position, enhancing its financial stability during the pandemic[18] - Customers had $4.8 billion of borrowings under the PPPLF, with a borrowing capacity of up to $5.0 billion as of September 30, 2020[140] - Short-term debt as of September 30, 2020, totaled $1.53 billion, an increase from $1.038 billion as of December 31, 2019[137] Loan Portfolio and Risk Management - Customers had $5.0 billion in Paycheck Protection Program (PPP) loans outstanding as of September 30, 2020, fully guaranteed by the SBA, with interest income recognized at $24.3 million for the quarter[88] - Non-performing loans (NPLs) included in total loans held for sale were $19.7 million as of September 30, 2020, compared to $1.3 million at December 31, 2019, indicating a rise in credit risk[84] - The risk rating categories for loans include pass/satisfactory, special mention, substandard, doubtful, and loss, which are updated periodically to monitor credit quality[115] Derivatives and Fair Value - The company reported a balance of $60,810,000 in derivative assets as of September 30, 2020[193] - The total fair value of derivatives designated as cash flow hedges was recorded as $46,785,000 in liabilities as of September 30, 2020[193] - The fair value of financial instruments is determined using various methods, including quoted market prices and valuation techniques, with a focus on market conditions at the measurement date[1] Business Segments - The Customers Bank Business Banking segment primarily generates revenue through net interest income and other non-interest income, focusing on commercial customers in several states[208] - The BankMobile segment offers digital banking services and generates revenue mainly from interest income on consumer loans and various fees[208]

Customers Bancorp, Inc. (NYSE:CUBI) Q3 2020 Earnings Conference Call October 29, 2020 9:00 AM ET Company Participants Dave Patti - Director of Corporate Communications Jay Sidhu - CEO Dick Ehst - President, CEO, Customers Bank Carla Leibold - CFO, Customers Bank Corporate bank Sam Sidhu - VC, COO Customers Bank Jim Collins - CAO, Customer Bank Andy Bowman - CCO, Customers Bank Conference Call Participants Steve Moss - B. Riley Securities Michael Perito - KBW Russell Gunther - D.A. Davidson Frank Schiraldi - ...

Third Quarter 2020 Earnings Conference Call October 29, 2020 NYSE: CUBI Forward-Looking Statements In addition to historical information, this presentation may contain "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.'s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and ...

Table of Contents Customers Bancorp, Inc. UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☒ Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2020 ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to . 001-35542 (Commission File number) (Exact name of registrant as specified in its charter) Pennsylvania 27-2290659 (State or ot ...

Second Quarter 2020 Earnings Conference Call July 30, 2020 NYSE: CUBI Forward-Looking Statements In addition to historical information, this presentation may contain "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.'s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and r ...

Table of Contents Customers Bancorp, Inc. UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☒ Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended March 31, 2020 ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to . 001-35542 (Commission File number) (Exact name of registrant as specified in its charter) Pennsylvania 27-2290659 (State or o ...

Customers Bancorp, Inc. (NYSE:CUBI) Q1 2020 Results Conference Call May 4, 2020 11:00 AM ET Company Participants Robert Ramsey - Director, IR & Strategic Planning Jay Sidhu - Chairman & CEO Dick Ehst - President & COO Carla Leibold - EVP, CFO & Treasurer Sam Sidhu - Chief Operating Officer Andy Bowman - Chief Credit Officer Steve Issa - Chief Lending Officer, President of New England Market, Commercial Finance Group Lyle Cunningham - Market President of Metro New York, Head of our Specialty Lending & Chicag ...

Table of Contents Customers Bancorp, Inc. UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 ________________________________________ FORM 10-K ________________________________________ ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2019 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to . 001-35542 (Commission File Number) (Exact name of ...

Table of Contents Customers Bancorp, Inc. UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q ☒ Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2019 ☐ Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to . 001-35542 (Commission File number) (Exact name of registrant as specified in its charter) Pennsylvania 27-2290659 (State ...