Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) ☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended January 29, 2022 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ___________ to___________ Commission file number 001-15059 Nordstrom, Inc. (Exact name of registrant as specified in its charter) Washington 91-05 ...

Q4 2021 EARNINGS CALL NORDSTROM FORWARD-LOOKING STATEMENTS This presentation contains statements that are forward looking. These statements are based upon current expectations and assumptions that are subject to risks and uncertainties. We may not achieve the results projected in these forward-looking statements, and our actual results could materially differ because of factors discussed in this event, in the comments made during this presentation, and in the risk factors section of our Form 10-K, Form 10-Q ...

Financial Data and Key Metrics Changes - In Q4 2021, net sales increased by 23% compared to Q4 2020 but decreased by 1% compared to Q4 2019. Total revenue for the year was up 38%, aligning with guidance [49][50][52] - The EBIT margin for Q4 was 6.8%, an improvement of 10 basis points, while the annual EBIT margin was 3.4%, towards the high end of guidance [54][60] - Gross profit as a percentage of net sales increased by 340 basis points due to improved promotional effectiveness and fewer markdowns [52] Business Line Data and Key Metrics Changes - Nordstrom Rack sales declined by 5% in Q4, but this represented a sequential improvement of 320 basis points over Q3 [51] - Digital sales grew by 23% in Q4 compared to Q4 2019, with mobile users accounting for approximately 70% of total digital traffic [26][51] - Luxury categories, including Designer and Fine Jewelry, posted strong double-digit growth over 2019, while pandemic-related categories like Home and Active saw sales increases of 52% and 22%, respectively [31][32] Market Data and Key Metrics Changes - The Southern U.S. stores outperformed Northern U.S. stores by approximately 7 percentage points, with suburban locations outperforming urban locations by 10 percentage points [17][76] - The company noted significant geographic performance disparities, with urban areas still recovering from pandemic impacts [17][76] Company Strategy and Development Direction - The company is focused on improving Nordstrom Rack performance, increasing profitability, and optimizing supply chain and inventory flow [7][27] - Strategic initiatives include enhancing omnichannel capabilities, expanding the Nordstrom Media Network, and increasing brand partnerships [42][44] - The company aims to achieve financial targets set during the 2021 Investor Event while building capabilities for profitable market share growth [28][60] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about consumer spending in 2022, driven by wage growth and higher employment levels, while acknowledging potential inflationary headwinds [55][56] - The company is prepared for potential pandemic-related disruptions but sees encouraging signs of a return to normal activities [56][57] - Management is confident in the strategic plans and business outlook for 2022, expecting revenue growth of 5% to 7% [59][64] Other Important Information - The company plans to invest in business capabilities, reduce leverage, and resume cash returns to shareholders, including a potential quarterly dividend [61][63] - Ending inventory increased by 19%, with plans to reduce the sales-to-inventory spread by half by the end of Q1 2022 [52][39] Q&A Session Summary Question: Guidance and Acceleration in 2022 - Management indicated that guidance for 2022 is based on improved performance at Nordstrom Rack and steady growth at Nordstrom, leveraging market strategy and merchandising advancements [72][73] Question: Digital Footprint and Advertising Services - Management noted that the Nordstrom Media Services platform is expected to grow, leveraging digital traffic to monetize site visits [81][83] Question: Rack Division Pricing Architecture - Management discussed the opportunity to balance pricing strategies without compromising existing customer value, emphasizing ongoing improvements in the Rack business [87][89] Question: EBIT Margin Guidance - Management explained that EBIT margin improvements will come from topline growth and expense leverage, with expectations for steady growth in both Nordstrom and Rack divisions [122][123] Question: SG&A Dollar Growth Expectations - Management provided context on SG&A growth, focusing on efficiencies in merchandise margins and supply chain productivity to offset inflationary pressures [124]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended October 30, 2021 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ___________ to___________ Commission File Number: 001-15059 NORDSTROM, INC. (Exact name of registrant as specified in its charter) Securit ...

Nordstrom, Inc. (NYSE:JWN) Q3 2021 Earnings Conference Call November 23, 2021 4:45 PM ET Company Participants Heather Hollander - Head, IR Erik Nordstrom - CEO Pete Nordstrom - President and Chief Brand Officer Anne Bramman - CFO Conference Call Participants Omar Saad - Evercore ISI Edward Yruma - KeyBanc Capital Markets Dana Telsey - Telsey Advisory Group Oliver Chen - Cowen Mark Altschwager - Baird Operator Greetings and welcome to the Nordstrom Third Quarter 2021 Earnings Conference Call. At this time, a ...

Q3 2021 EARNINGS CALL NORDSTROM FORWARD-LOOKING STATEMENTS This presentation contains statements that are forward looking. These statements are based upon current expectations and assumptions that are subject to risks and uncertainties. We may not achieve the results projected in these forward-looking statements, and our actual results could materially differ because of factors discussed in this event, in the comments made during this presentation, and in the risk factors section of our Form 10-K, Form 10-Q ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended July 31, 2021 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ___________ to___________ Commission File Number: 001-15059 NORDSTROM, INC. (Exact name of registrant as specified in its charter) (State or ...

Q2 2021 EARNINGS CALL NORDSTROM FORWARD-LOOKING STATEMENTS This presentation contains statements that are forward looking. These statements are based upon current expectations and assumptions that are subject to risks and uncertainties. We may not achieve the results projected in these forward-looking statements, and our actual results could materially differ because of factors discussed in this event, in the comments made during this presentation, and in the risk factors section of our Form 10-K, Form 10-Q ...

Financial Data and Key Metrics Changes - The company reported a net sales decline of 6% in Q2 2021 compared to the same period in fiscal 2019, but this represented a sequential improvement of 700 basis points from Q1 2021 [29] - Gross profit as a percentage of net sales remained flat compared to the same period in fiscal 2019, with lower markdowns offsetting the deleverage from lower net sales [34] - The company generated over $900 million in operating cash flow and took steps to strengthen its balance sheet by retiring $500 million in senior unsecured notes [28][37] Business Line Data and Key Metrics Changes - Nordstrom sales improved by 800 basis points sequentially, or 1100 basis points after adjusting for the timing shift of the Anniversary Sale, while Nordstrom Rack sales improved by 500 basis points sequentially [30] - Digital sales increased by 30% over the previous year and 24% over Q2 2019, with digital sales accounting for 40% of total sales during the quarter [20][31] - The Anniversary Sale saw total event sales increase by 1% over 2019, with a notable increase in event selection by 12% and a reduction in sold-out items by 35% compared to 2019 [10][12] Market Data and Key Metrics Changes - The Southern region stores continued to outperform the fleet average, although the gap narrowed relative to Q1 [32] - The company noted that new-to-Nordstrom customer counts increased by 16% over 2019 in the 70 Rack stores that were repositioned for a price-oriented offering [19][112] Company Strategy and Development Direction - The company is executing its "Closer to You" strategy, focusing on winning in key markets, broadening the reach of Nordstrom Rack, and increasing digital velocity [15][20] - The acquisition of a minority interest in four ASOS brands is seen as a strategic move to enhance digital offerings and extend beyond traditional wholesale models [22][23] - The company aims to reduce its leverage ratio to approximately three times by the end of 2021 and 2.5 times by the end of 2022 through earnings improvement and debt reduction [43] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the outlook for the second half of the year, anticipating continued consumer demand supported by economic improvement and increased mobility [39] - The company is closely monitoring the impacts of the pandemic on customer behavior and supply chain, while maintaining a focus on agility and flexibility [24] - Despite uncertainties, management remains committed to capturing market share, improving profitability, and creating shareholder value [25][44] Other Important Information - The company experienced a 52% increase in order pickup in stores during the Anniversary Sale compared to 2019, highlighting the effectiveness of integrated touchpoints [13] - Total SG&A as a percentage of net sales increased by 170 basis points compared to the same period in fiscal 2019 due to freight and labor cost pressures [37] Q&A Session Summary Question: Insights on SG&A cost pressures - Management acknowledged ongoing headwinds in supply chain and labor costs, indicating that they have factored these into guidance for the second half of the year [49] Question: Quantifying sequential improvement in sales - Management noted that sequential improvement was observed throughout the quarter, with July leading into August being the strongest month [58] Question: Inventory flows and supply chain challenges - Management highlighted challenges in global supply chain leading to uneven inventory flows, with plans to mitigate these impacts through various strategies [64] Question: Performance of Nordstrom Rack - Management reported meaningful progress in Nordstrom Rack, with a focus on price-oriented offerings leading to increased new customer counts [111] Question: Traffic versus ticket during Anniversary Sale - Management indicated improvements in traffic, although not yet at 2019 levels, with higher conversion rates and larger baskets noted [120] Question: Future of the ASOS partnership - Management expressed excitement about the ASOS partnership, viewing it as a significant opportunity to enhance offerings and reach younger customers [69]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (Mark One) ☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended May 1, 2021 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ___________ to___________ Commission File Number: 001-15059 NORDSTROM, INC. (Exact name of registrant as specified in its charter) (State or ot ...