1.2 . Q2 2021 Investor Presentation June 2021 Cautionary Statements Forward-Looking Statements In addition to historical information, this press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended and the Private Securities Litigation Reform Act of 1995. Forward-looking statements, written, oral or otherwise made, represent the Company's expectation or belief concerning future ...

Potbelly Corporation (NASDAQ:PBPB) Q1 2021 Earnings Conference Call May 6, 2021 5:00 PM ET Company Participants Adiya Dixon - Chief Legal Officer Bob Wright - President & Chief Executive Officer Steve Cirulis - Senior Vice President & Chief Financial Officer Conference Call Participants Joshua Long - Piper Sandler Operator Good afternoon everyone and welcome to the Potbelly Corporation's First Quarter 2021 Earnings Conference Call. [Operator Instructions] As a reminder this conference is being recorded. I w ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Quarterly Period Ended March 28, 2021 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Transition Period from to Commission File Number: 001-36104 Potbelly Corporation (Exact name of registrant as specified in its charter) Delaware 36-4466837 (State or Other Jurisdiction of Inco ...

Business Operations - As of December 27, 2020, Potbelly had 446 shops across 32 states and the District of Columbia, with a 5.9% reduction in total shop base compared to the previous year[17]. - The company employs approximately 5,500 individuals, with around 100 in corporate roles and 500 in shop management[35]. - Potbelly's franchise program includes 46 shops operated by franchisees as of December 27, 2020, with plans for disciplined expansion in suitable markets[27]. - As of December 27, 2020, the company operated 400 shops and had 46 franchisee-operated shops across 32 states and the District of Columbia[48]. - In 2020, the company opened 5 new company-operated shops, compared to 2 in 2019 and 10 in 2018, and plans to limit company-operated shop growth in 2021 with no new openings expected[48]. - Approximately 69% of the company's total domestic shops are concentrated in Illinois, Texas, Michigan, Maryland, Washington, D.C., and Virginia[141]. - Shops located in the Chicago metropolitan area comprised approximately 29% of the company's total domestic shops as of December 27, 2020[141]. Financial Performance - The shop-level profit margin for Potbelly was (1.4)% in 2020, compared to 15.0% in 2019 and 16.7% in 2018, significantly impacted by the COVID-19 pandemic[17]. - The system-wide average check for Potbelly in fiscal 2020 was approximately $9.09[29]. - The average investment for a new shop is approximately $600,000, with average unit volumes around $1 million annually, aiming for shop-level profit margins in the high teens to above 20%[49]. - The company had $6.3 million outstanding under its Revolving Credit Facility as of December 27, 2020[134]. - The company has experienced significant impairment charges in past years, which could adversely affect future operating results if additional impairment charges are required[151]. - Changes in tax laws and unanticipated tax liabilities could materially affect the company's profitability and financial results[152]. Strategic Initiatives - Potbelly's strategic plan for 2021 includes five pillars aimed at driving profitable growth, focusing on customer experience, menu updates, and digital engagement[22]. - Potbelly aims to enhance its off-premise business, including catering, delivery, and pickup, as additional growth drivers[24]. - The company plans to focus on improving delivery and customer pickup experiences in response to COVID-19[52]. - The company’s growth strategy includes closing underperforming shops while maintaining a limited rate of company-operated shop growth[125]. - The company’s ability to expand in existing and new markets is critical for increasing revenues and profitability[127]. - The company plans to continue investing in marketing efforts to attract and retain customers, but these initiatives may not yield higher revenues, potentially leading to increased promotional expenses[148]. Marketing and Customer Engagement - The company has implemented a customer loyalty program, Potbelly Perks, where customers earn 10 points for every dollar spent, redeemable for a free entrée after 1,000 points[58][59]. - The company has increased its use of digital marketing tools, including social media platforms, to enhance customer engagement and promote the Potbelly brand[57]. - Potbelly's marketing strategy leverages positive brand perception and customer feedback to drive interest in both existing and new markets[26]. Supply Chain and Food Safety - The company sources approximately 87% of its food supplies through a cooperative arrangement with Distribution Market Advantage, Inc., utilizing six primary distributors[60]. - Meats account for about 27% of the company's product purchasing composition, with over 95% of meat products sourced from 10 suppliers under non-exclusive contracts[62]. - The company relies on a limited number of suppliers, purchasing almost all bread from one supplier and over 95% of meat products from ten suppliers, which poses a risk to operations if suppliers fail to meet obligations[102]. - Shortages or interruptions in the supply of fresh food products could negatively impact operating results, as the company depends on frequent deliveries of quality ingredients[101]. - The company emphasizes food safety and quality assurance, dedicating substantial resources to ensure safe food products[31]. Regulatory and Legal Risks - The company is subject to extensive federal, state, and local laws, which can increase compliance costs and expose it to litigation risks[115]. - Legal and regulatory risks include potential class action lawsuits related to workplace and employment laws, which could result in substantial damages[121]. - Compliance with current and future laws regarding nutritional information and health regulations may be costly and time-consuming, potentially affecting menu offerings[113]. - The company faces risks related to cybersecurity and data privacy, as breaches could interrupt operations and lead to litigation[106]. - Unionization activities or labor disputes could disrupt operations and affect profitability, especially if collective bargaining agreements differ significantly from current arrangements[104]. Operational Challenges - Increased costs of utilities, labor, and commodities could adversely affect profitability, with the company needing to anticipate and react to these changes[99]. - The business is subject to seasonal fluctuations, with historically lower customer spending in the first quarter of the year[76]. - The company is subject to risks associated with long-term non-cancelable leases for its shop locations[143]. - The company may incur liabilities if subtenants or assignees default on lease obligations[144]. - The company is vulnerable to negative publicity regarding food quality and safety, which could harm its brand and financial performance[146]. - The volatility of the company's stock price may prevent shareholders from selling shares at or above their purchase price, especially in response to activist stockholder actions[153]. - The company may face challenges in raising capital in the future, which could hinder its ability to fund operations and expansion[160]. Human Resources - The company has a better than industry average employee turnover rate of 82.5% for the year ended December 27, 2020[42]. - The company emphasizes the importance of attracting and retaining qualified personnel to support shop operations[132]. - The company’s future performance is dependent on retaining key management personnel, with the loss of any key executives potentially having a material adverse effect on business[103].

Fourth Quarter and Full Year 2020 Earnings Presentation March 11, 2021 Cautionary Statements Forward-Looking Statements In addition to historical information, this press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended and the Private Securities Litigation Reform Act of 1995. Forward-looking statements, written, oral or otherwise made, represent the Company's expectation or ...

Potbelly Corporation (NASDAQ:PBPB) Q4 2020 Earnings Conference Call March 11, 2021 5:00 PM ET Company Participants Adiya Dixon – Chief Legal Officer Bob Wright – President and Chief Executive Officer Steve Cirulis – Senior Vice President and Chief Financial Officer Conference Call Participants Joshua Long – Piper Sandler Matt Curtis – William Blair Operator Good afternoon everyone. And welcome to the Potbelly Corporation’s Fourth Quarter and Full Year 2020 Earnings Call. [Operator Instructions] As a reminde ...

Potbelly Corporation (NASDAQ:PBPB) Q3 2020 Earnings Conference Call November 5, 2020 5:00 PM ET Company Participants Matt Revord - Chief Legal Officer Bob Wright - President & Chief Executive Officer Steve Cirulis - Senior Vice President & Chief Financial Officer Conference Call Participants Joshua Long - Piper Sandler Matt Curtis - William Blair Operator Thank you for standing by. This is conference operator. Welcome to Potbelly CorporationÂ's Third Quarter 2020 Earnings Conference Call. As a reminder, all ...