Rentokil | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | |-------------------------------------------|-------|--------------------------|-------|-------|-------|-------|-------|-------|--------------------------------------------------------------------| | | | | | | | | | | | | Initial | | | | | | | | | | | | | Preliminary Results 2020 | | | | | | | of infectious diseases are transmitted through hands. Sanitise now | | Protecting People Enhancing Lives. | | | | | | | | | nitia | | Delivering o ...

Financial Data and Key Metrics Changes - Revenue from ongoing operations increased by 6.3% at constant exchange rates, with ongoing operating profit growing by 5.4% despite challenges from the pandemic [2][12] - Free cash flow reached GBP 336.8 million, representing a cash conversion rate of 123% [3][12] - Net debt-to-EBITDA ratio improved to 1.6x at year-end, down from 1.8x in 2019 [13][37] Business Line Data and Key Metrics Changes - North America was the best-performing region, with ongoing revenue growth of 14.5%, driven by GBP 144 million from disinfection services and a 6.5% increase in pest services revenue [16][19] - Hygiene operations grew ongoing revenues by 36.8% and profits by 81.4%, largely due to the demand for hand sanitizers and disinfection services [54][53] - The Protect and Enhance segment saw ongoing revenues decline by 12% and profits by nearly 30% due to the pandemic's impact [64] Market Data and Key Metrics Changes - The European region experienced mixed impacts, with ongoing revenue rising by 2.5% overall, but a 3.2% reduction in France [26] - Asia region's ongoing revenue increased by 3.7%, supported by strong performances in Indonesia, Hong Kong, and South Korea, while India and Malaysia faced significant challenges [32] - The Pacific region's ongoing profit fell by 8.7%, despite strong demand for hygiene products [34] Company Strategy and Development Direction - The company aims to explore strategic opportunities in M&A, digital services, and the expansion of its Hygiene business, having launched in 20 new markets in 2020 [9][10] - The focus remains on enhancing digital capabilities and remote monitoring solutions to meet evolving customer needs [48][57] - The company is committed to achieving net zero emissions by 2040 as part of its environmental strategy [45] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism for 2021, anticipating further operational and financial progress despite ongoing pandemic uncertainties [10][39] - The company expects a gradual return to normal growth levels in Pest Control and a recovery in Hygiene services as markets reopen [23][70] - Management highlighted the importance of digital innovation and sustainability as key differentiators in the market [62][51] Other Important Information - The Board recommended a dividend payment of 5.41p for 2020, reflecting confidence in the company's performance [10][68] - The company completed 23 M&A deals in 2020, contributing to GBP 158 million in annualized revenues [66] Q&A Session Summary Question: Could you discuss organic growth excluding disinfection into Q4 and the outlook for 2021? - Management noted that organic growth was broadly correlated with the easing of lockdowns, with Q4 showing positive trends compared to Q3, but emphasized that detailed organic analysis was not particularly informative due to the pandemic's impact [75][76] Question: Clarification on the 3% to 4% organic growth outlook for 2021 and medium-term expectations? - Management clarified that the 3% to 4% growth guidance is a medium-term aspiration, with no downgrades elsewhere, and highlighted that Hygiene growth is expected to align more closely with Pest Control growth rates [78][79] Question: What was the revenue from the pest services business in 2020? - The core pest services revenue in 2020 was approximately $900 million, translating to about GBP 750 million [80]

** ********************** + + + + + +++++++++++++++++++++ +++++++++++++++++++++ TERNAININ | ® Third-Quarter 2020 Earnings Webcast November 5, 2020 Cautionary Statements Safe Harbor Statement This presentation contains forward-looking statements and cautionary statements, including cash flow outlook and projections, that are based on management's beliefs and assumptions and on information currently available to management. Most forward-looking statements contain words that identify them as forward-looking, s ...

Terminix Global Holdings, Inc. (TMX) Q3 2020 Results Earnings Conference Call November 5, 2020 9:00 AM ET Company Participants Jesse Jenkins - Vice President, Investor Relations and Treasurer Brett Ponton - Chief Executive Officer Tony DiLucente - Senior Vice President and Chief Financial Officer Conference Call Participants Tim Mulrooney - William Blair Ian Zaffino - Oppenheimer Toni Kaplan - Morgan Stanley Mario Cortellacci - Jeffries Gary Bisbee - Bank of America Seth Weber - RBC Capital Markets Andrew W ...

ServiceMaster Global Holdings, Inc. (SERV) Q2 2020 Earnings Conference Call August 6, 2020 9:00 AM ET Company Participants Jesse Jenkins - Vice President, Investor Relations & Treasurer Naren Gursahaney - Chairman & Interim Chief Executive Officer Tony DiLucente - Chief Financial Officer Conference Call Participants Toni Kaplan - Morgan Stanley Tim Mulrooney - William Blair Michael Hoffman - Stifel Judah Sokel - JPMorgan Emily McLaughlin - RBC Capital Markets Andrew Wittmann - Baird Ian Zaffino - Oppenheime ...

Second-Quarter 2020 Earnings Webcast August 6, 2020 1 Cautionary Statements Safe Harbor Statement This presentation contains forward-looking statements and cautionary statements, including cash flow outlook and projections, that are based on management's beliefs and assumptions and on information currently available to management. Most forwardlooking statements contain words that identify them as forward-looking, such as "anticipates," "believes," "continues," "could," "seeks," "estimates," "expects," "inte ...

First-Quarter 2020 Earnings Webcast May 7, 2020 1 Cautionary Statements Safe Harbor Statement This presentation contains forward-looking statements and cautionary statements, including cash flow outlook and projections, that are based on management's beliefs and assumptions and on information currently available to management. Most forwardlooking statements contain words that identify them as forward-looking, such as "anticipates," "believes," "continues," "could," "seeks," "estimates," "expects," "intends, ...

Fourth-Quarter & Full-Year 2019 Earnings Webcast 1 February 27, 2020 Cautionary Statements Safe Harbor Statement This presentation contains forward-looking statements and cautionary statements, including 2020 revenue, organic revenue growth, adjusted EBITDA, termite damage claims expense and incremental margin outlook and projections, that are based on management's beliefs and assumptions and on information currently available to management. Most forward-looking statements contain words that identify them a ...

ServiceMaster Global Holdings, Inc. (SERV) Q4 2019 Earnings Conference Call February 27, 2020 9:00 AM ET Company Participants Jesse Jenkins – ServiceMaster's Vice President-Investor Relations and Treasurer Naren Gursahaney – Chairman and Interim Chief Executive Officer Tony DiLucente – Chief Financial Officer Conference Call Participants Mario Cortellacci – Jefferies Tim Mulrooney – William Blair Judah Sokel – JPMorgan Toni Kaplan – Morgan Stanley Andrew Wittmann – Baird Gary Bisbee – Bank of America Ian Za ...

ServiceMaster Global Holdings, Inc. (SERV) Q3 2019 Earnings Conference Call November 5, 2019 9:00 AM ET Company Participants Jesse Jenkins - Vice President of Investor Relations and Treasurer Nik Varty - Chief Executive Officer Tony DiLucente - Senior Vice President and Chief Financial Officer Conference Call Participants Michael Hoffman - Stifel Tim Mulrooney - William Blair Jeff Goldstein - Morgan Stanley Ian Zaffino - Oppenheimer Gary Bisbee - Bank of America Merrill Lynch Seth Weber - RBC Capital Market ...