WideOpenWest, Inc. (NYSE:WOW) Q3 2020 Earnings Conference Call November 5, 2020 5:00 PM ET Company Participants Andrew Posen - Vice President, Head of Investor Relations Teresa Elder - Chief Executive Officer John Rego - Chief Financial Officer Conference Call Participants Kutgun Maral - RBC Capital Markets Evan Young - KeyBanc Frank Louthan - Raymond James Operator Ladies and gentlemen, thank you for standing by, and welcome to the WOW! Third Quarter 2020 Earnings Call. At this time, all participants are i ...

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2020 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-38101 WideOpenWest, Inc. (Exact name of registrant as specified in its charter) Delaware Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q (State or Other Jurisdiction o ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2020 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-38101 WideOpenWest, Inc. (Exact name of registrant as specified in its charter) Delaware (State or Other Jurisdiction of Inc ...

WideOpenWest, Inc. (NYSE:WOW) Q1 2020 Earnings Conference Call May 4, 2020 5:00 PM ET Company Participants Lucas Binder – Vice President-Corporate Development and Investor Relations Teresa Elder – Chief Executive Officer Bill Case – Chief Information Officer Conference Call Participants Batya Levi – UBS Frank Louthan – Raymond James Brandon Nispel – KeyBanc Zack Silver – B. Riley FBR Kutgun Maral – RBC Capital Markets James Ratcliffe – Evercore ISI Brian Russo – Credit Suisse Good afternoon, ladies and gent ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2020 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-38101 WideOpenWest, Inc. (Exact name of registrant as specified in its charter) Delaware (State or Other Jurisdiction of In ...

Washington, D.C. 20549 FORM 10-K ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2019 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-38101 Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WideOpenWest, Inc. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorpo ...

WideOpenWest, Inc. (NYSE:WOW) Q3 2019 Results Earnings Conference Call November 1, 2019 9:00 AM ET Company Participants Lucas Binder - Investor Relations Teresa Elder - Chief Executive Officer Rich Fish - Chief Financial Officer Conference Call Participants Frank Louthan - Raymond James Zack Silver - B. Riley Batya Levi - UBS James Ratcliffe - Evercore ISI Brandon Nispel - KeyBanc Capital Markets Kyle Evans - Stephens Operator Good morning, ladies and gentlemen, and welcome to the Third Quarter 2019 WideOpe ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2019 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-38101 WideOpenWest, Inc. (Exact name of registrant as specified in its charter) Delaware (State or Other Jurisdiction o ...

Financial Data and Key Metrics Changes - Total revenue for Q2 2019 was $289.7 million, down 0.5% year-over-year [15][23] - Adjusted EBITDA for Q2 2019 was $108.9 million, up 6.6% year-over-year, with an adjusted EBITDA margin of 37.6%, representing a margin expansion of over 250 basis points year-over-year [16][23] - Net income for Q2 2019 was $9.4 million [23] - Total subscribers increased by 11,200 or 1.4% year-over-year, while total net HSD RGUs increased by 17,700 or 2.4% year-over-year [24] Business Line Data and Key Metrics Changes - Business Services subscription revenue grew 5.2% year-over-year, totaling $34.3 million in Q2 2019 [25] - HSD RGUs were up 2.4% over Q2 2018, but total subscribers declined by 1,200 in Q2 2019 [13][24] - Video RGUs decreased by 9,900 in Q2 2019, indicating a shift in product mix towards higher-margin HSD [24] Market Data and Key Metrics Changes - The company extended its network by more than 152,000 new homes passed as of June 30, 2019, through its Edge-Out initiative [14] - Edge-Out nodes from 2016 have achieved 33.5% penetration, while those from 2017 and 2018 have penetrations of 27.5% and 15.3%, respectively [26] Company Strategy and Development Direction - The company is focused on broadband as its lead offering, leveraging its fiber and hybrid fiber-coax infrastructure [10] - There is a commitment to enhancing customer experience and reducing churn, with record low churn rates reported [13][21] - The company is exploring various strategic alternatives but remains optimistic about its growth potential in existing markets [35] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the impact of major system changes on HSD growth but expressed confidence in future momentum [38] - The company adjusted its full-year guidance for HSD RGU growth to between 10,000 and 20,000 RGUs, and total revenue to be between $1.145 billion and $1.155 billion [30][29] Other Important Information - Employee voluntary turnover dropped below 15% on an annualized basis, reflecting improved employee satisfaction [18] - The company is focused on removing unnecessary service calls to enhance operational efficiency [19] Q&A Session Summary Question: Strategic options for creating value - Management remains optimistic about growth and churn rates, and is always considering various strategic alternatives [35] Question: Drivers of broadband growth weakness - Major systems changes impacted HSD growth, but management is confident about future momentum [38] Question: Programming costs and free cash flow growth - Programming costs are not reflected in current financials due to timing, and management sees no structural issues preventing free cash flow growth [45][46] Question: Declining video ARPU - Changes in video ARPU are attributed to revenue reallocation under ASC 606 and customer acquisition pricing [51][57] Question: Focus on video products - The company leads with broadband but continues to address customer demand for video products [67] Question: Edge-Out penetration differences - Penetration varies by market due to different investment characteristics, but management is optimistic about future growth [68]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2019 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 7887 East Belleview Avenue, Suite 1000 Englewood, Colorado (Address of Principal Executive Offices) 80111 (Zip Code) (720) 479‑3500 (Registrant's Telephone Number, Including Area Code) S ...