Olo (OLO) - 2024 Q2 - Quarterly Report

Financial Performance - Gross merchandise volume (GMV) reached over $26 billion and gross payment volume (GPV) reached$ 1 billion for the year ended December 31, 2023[87]. - Total revenue for Q2 2024 was $70.5 million, up 27.5% from$ 55.3 million in Q2 2023[118]. - Platform revenue for Q2 2024 reached $69.6 million, a 27.5% increase from$ 54.6 million in Q2 2023[118]. - Total revenue for the three months ended June 30, 2024, increased by $15.3 million, or 27.6%, to$ 70.5 million compared to $55.3 million for the same period in 2023[122]. - Platform revenue rose by$ 15.0 million, or 27.5%, to $69.6 million, driven by increased Olo Pay adoption and higher transaction volume[123]. - Gross profit for Q2 2024 was$ 39.9 million, representing a gross margin of 56.6%, down from 62.4% in Q2 2023[120]. - Gross profit increased by $5.4 million to$ 39.9 million, while gross margin decreased to 56.6% from 62.4% due to higher transaction processing costs[129]. - Net income for Q2 2024 was $5.7 million, compared to a net loss of$ 17.1 million in Q2 2023[118]. - Total gross profit rose by $9.2 million to$ 77.1 million for the six months ended June 30, 2024, from $68.0 million in the same period of 2023, while gross margin decreased to 56.3% from 63.2%[144]. Customer Metrics - Olo's platform processes over 2 million orders daily, with more than 85 million guests transacting on the platform in the past year[86]. - The number of active locations increased to 82,000 as of June 30, 2024, compared to 77,000 in the previous year[98]. - Dollar-based net revenue retention exceeded 120% for the quarter ended June 30, 2024, indicating strong customer retention and expansion[99]. - The company aims to add new large multi-location and high-growth restaurant brands to its customer base, building on its existing 700 brands[101]. Expenses and Cost Management - Operating expenses for Q2 2024 totaled$ 38.9 million, a decrease from $55.6 million in Q2 2023, primarily due to restructuring charges[118]. - Research and development expenses for Q2 2024 were$ 17.0 million, accounting for 24.1% of total revenue, down from 33.1% in Q2 2023[120]. - General and administrative expenses decreased by $9.8 million, or 53.1%, to$ 8.7 million, accounting for 12.3% of total revenue[131]. - Sales and marketing expenses increased by $1.1 million, or 9.1%, to$ 13.3 million, which is 18.9% of total revenue[132]. - Research and development expenses decreased by $4.8 million, or 12.4%, to$ 34.0 million for the six months ended June 30, 2024, from $38.8 million in the same period of 2023[145]. - General and administrative expenses decreased by$ 14.3 million, or 40.0%, to $21.4 million for the six months ended June 30, 2024, from$ 35.7 million in the same period of 2023[146]. - Sales and marketing expenses increased by $2.8 million, or 11.3%, to$ 27.9 million for the six months ended June 30, 2024, from $25.1 million in the same period of 2023[147]. Cash Flow and Capital Management - Net cash provided by operating activities was$ 24.2 million for the six months ended June 30, 2024, compared to $9.3 million in the same period of 2023[157]. - The company had$ 387.0 million in cash and cash equivalents and marketable securities available for working capital and stock repurchases[153]. - The company repurchased 4,173,999 shares of its Class A common stock for approximately $22.2 million under the Stock Buyback Program during the six months ended June 30, 2024[153]. - The company expects its existing cash and cash equivalents, marketable securities, and available credit will be sufficient to support its working capital and capital expenditure requirements for at least the next twelve months[155]. - As of June 30, 2024, the company had cash and cash equivalents of$ 269.4 million, with $141.3 million invested in money market funds[179]. Strategic Initiatives - Olo plans to continue investing in innovation, particularly in payments, data analytics, and on-premise dining, to capture new market opportunities[102]. - The company plans to expand its ecosystem of third-party partners to enhance digital ordering and delivery platforms for restaurant brands[103]. - Future initiatives may lead to increased operating expenses, potentially impacting short-term operating margins[105]. - The company anticipates further integration with third-party technology providers to broaden its market opportunities beyond the restaurant industry[104]. Risk Management and Compliance - The company has never experienced a material breach of customer or guest data, ensuring reliability and security for its clients[91]. - The company’s interest rate risk is primarily associated with its investments and loan agreements, with no outstanding borrowings under its credit facility as of June 30, 2024[178]. - Inflation has not had a material effect on the company's business, although rising costs of labor and overhead are noted as primary inflation factors[181]. - The company does not enter into investments for trading or speculative purposes and has not used derivative financial instruments to manage interest rate risk exposure[177]. - The company acknowledges inherent limitations in its control systems, which may not prevent all errors or fraud[185]. - There were no changes in the internal control over financial reporting during the quarter ended June 30, 2024, that materially affected the internal control[184]. - The company’s disclosure controls and procedures were evaluated as effective as of June 30, 2024, providing reasonable assurance for timely reporting[183].