香港科技探索(01137) - 2020 - 年度财报

Financial Performance - Total merchandise transaction value for the year ended December 31, 2020, reached HKD 5,953,693, representing a 114.2% increase compared to HKD 2,779,070 in 2019[4] - Revenue for the year ended December 31, 2020, was HKD 2,877,884, reflecting a 103.5% increase from HKD 1,413,958 in 2019[7] - Adjusted EBITDA for the year was HKD 307,037, a significant increase of 242.1% from a loss of HKD 216,002 in 2019[7] - Net profit attributable to shareholders was HKD 183,581, compared to a loss of HKD 289,913 in the previous year, marking a 163.3% increase[7] - Cash position improved to HKD 942,479, a 529.5% increase from HKD 149,713 in 2019[8] - The gross profit margin improved to 24.6% in 2020, up from 21.4% in 2019[52] - The logistics and delivery cost ratio decreased to 11.8% of completed orders, down from 15.2% in 2019[52] - The total gross merchandise value for fresh and frozen food orders increased by 18 times in the second half of 2020 compared to the first half[68] - Revenue for 2020 increased by 103.5% to HKD 2,877,900,000, up from HKD 1,414,000,000 in 2019, driven by direct product sales of HKD 1,970,300,000, licensed sales and other service income of HKD 883,800,000, and multimedia advertising revenue of HKD 23,800,000[74] Customer Engagement and Growth - The number of consolidated independent customers rose to 1,107,000, a 34.5% increase from 823,000 in 2019[4] - Average daily order volume increased to approximately 32,300, up 113.9% from 15,100 in the previous year[4] - HKTVmall's total merchandise transaction value recorded an annual growth of 114% in 2020, while Hong Kong's overall retail sales value dropped by over 24.3% compared to 2019[44] - Customer retention rates for those spending HKD 5,000 or more in 2019 were 94% in 2020, indicating strong customer loyalty[59] - The average purchase frequency per customer rose from approximately 3.76 times in Q4 2019 to about 4.77 times in Q4 2020, an increase of 26.8%[58] - The average number of main product categories purchased per customer increased from 2.57 in Q4 2019 to 2.91 in Q4 2020, reflecting a growth of 13.2%[58] Operational Efficiency and Logistics - The company launched the "HKTVpay" electronic wallet, allowing customers to make payments at all HKTVmall O2O stores and partner merchants[40] - HKTVmall's automated sorting system at the Tuen Mun logistics center commenced operations in February 2020, improving logistics efficiency[40] - The logistics and delivery network supporting HKTVmall has matured significantly, capable of handling customer orders and providing third-party warehouse management and delivery services[48] - The company has over 130 self-pickup points across Hong Kong, expanding customer delivery options[71] - The last-mile delivery ratio for HKTVmall was 98.6% in Q4 2020, slightly up from 98.4% in Q4 2019[71] Technology and Innovation - Shoalter, a new initiative, will act as a technology driver, providing its own developed online shopping mall solutions and supporting the development of two to three additional large online shopping malls in Hong Kong[48] - The company is investing HKD 100 million in technology development to enhance its e-commerce platform, aiming for a 40% improvement in user experience[162] - The company is in the final stages of completing its digital ecosystem, which includes services like data sharing, HKTVpay, and digital advertising booking systems[127] - The company has established a research and development center in Taiwan, hiring over 60 professionals as of the report date, marking its first step in global R&D[127] Market Position and Strategy - HKTVmall has solidified its leadership position in Hong Kong's online retail market, with stable and satisfactory growth in order volume and business revenue[45] - The company aims to capture a significant share of the Hong Kong online shopping market, with growth expected to align with the increase in online shopping expenditure among consumers[48] - The company plans to expand the Shoalter solution to both overseas and local markets, leveraging the success of HKTVmall[73] - The total gross merchandise value target for 2021 is set between HKD 6,600,000,000 and HKD 7,000,000,000, representing an annual growth of 11.0% to 17.6%[104] Corporate Governance and Compliance - The board consists of eight directors, including five executive directors and three independent non-executive directors[168] - The company has adopted the corporate governance code as per the listing rules to ensure shareholder interests are protected[165] - The audit committee, consisting of three independent non-executive directors, held four meetings during the year to review financial statements and internal audit processes[178] - The company emphasizes effective communication with shareholders to strengthen investor relations and understanding of business performance and strategies[194] Sustainability and Social Responsibility - The company aims to minimize its environmental impact by reducing waste and carbon emissions, and responsibly using natural resources[144] - The company reported a carbon emission density reduction from 3,085 kg CO2 equivalent per million completed orders in 2019 to 1,940 kg in 2020[149] - The company donated 50 tons of food to local charities and raised approximately HKD 280,000 for sick children during 2020[154] - The company is committed to promoting human rights and eliminating all forms of child or forced labor in its operations[116] Employee Engagement and Development - The company has a total of 2,013 full-time and part-time employees at the end of the reporting period[118] - The management trainee program aims to cultivate future leaders within 12 to 18 months, with a focus on cross-departmental experience[122] - The company provided 770 training hours in 2020, focusing on skills development for young leaders and enhancing recruitment processes[131] - The company emphasizes the importance of employee well-being and inclusivity, aiming to create a safe and supportive work environment[116]