Workflow
BILL (BILL) - 2024 Q4 - Annual Report
BILLBILL (BILL)2024-08-23 20:06

Business Performance - As of June 30, 2024, approximately 474,000 businesses processed 292billioninTotalPaymentVolume(TPV)usingthecompanyssolutions[15]Theplatformsupportsaround7.1millionnetworkmemberswhohaveengagedinelectronicpaymentsthroughthecompanysservices[15]AsofJune30,2024,thecompanyhasapproximately7.1millionnetworkmembers,whichincludesstandalonecustomers,suppliers,andclientswhohavetransactedelectronicallyviatheplatform[33]ProductOfferingsTheintegratedplatformlaunchedinfall2023combinesaccountspayableandreceivablefunctionalities,enhancingvisibilityandcontrolforbusinesses[18]Theaccountspayableautomationservicestreamlinesthepaymentprocess,providingvisibilityintocashinflowsandoutflows[19]Theaccountsreceivableserviceautomatesinvoicecreationandfundscollection,offeringcompletevisibilityintotheaccountsreceivableprocess[21]Thespendandexpensemanagementtoolsallowbusinessestoissuecorporatecardsandmanagebudgetseffectively,withrealtimevisibilityintospending[22]ThecompanyfacilitatesACHtransactions,cardpayments,andrealtimepayments,enhancingthespeedandsecurityoffinancialtransactions[24]Theplatformintegrateswithleadingaccountingsystems,automatingreconciliationandminimizingdataentryactivities[25]RiskManagementandSecurityTheuniquedataassetfromprocessingmillionsofdocumentsenablesthecompanytoleverageAIforriskmanagementandoperationalefficiency[31]Forfiscal2024,thefraudandcreditlossratesforthecompanysstandalonepaymentserviceswerelessthan0.01292 billion in Total Payment Volume (TPV) using the company's solutions[15] - The platform supports around 7.1 million network members who have engaged in electronic payments through the company's services[15] - As of June 30, 2024, the company has approximately 7.1 million network members, which includes standalone customers, suppliers, and clients who have transacted electronically via the platform[33] Product Offerings - The integrated platform launched in fall 2023 combines accounts payable and receivable functionalities, enhancing visibility and control for businesses[18] - The accounts payable automation service streamlines the payment process, providing visibility into cash inflows and outflows[19] - The accounts receivable service automates invoice creation and funds collection, offering complete visibility into the accounts receivable process[21] - The spend and expense management tools allow businesses to issue corporate cards and manage budgets effectively, with real-time visibility into spending[22] - The company facilitates ACH transactions, card payments, and real-time payments, enhancing the speed and security of financial transactions[24] - The platform integrates with leading accounting systems, automating reconciliation and minimizing data entry activities[25] Risk Management and Security - The unique data asset from processing millions of documents enables the company to leverage AI for risk management and operational efficiency[31] - For fiscal 2024, the fraud and credit loss rates for the company's standalone payment services were less than 0.01% of total payment volume (TPV), while the rate for BILL Divvy Corporate Cards was approximately 0.35%[37] - The company has implemented a robust security program aligned with NIST-800-53 standards, achieving SOC1 Type II and SOC2 Type II certifications[38] - The company is exposed to credit risk related to the creditworthiness of spending businesses, which may lead to increased delinquencies and losses impacting operational results[395] - Foreign currency exchange risk affects the company's cross-border payment service, with transaction fees not adjusted for exchange rate fluctuations[396] - The company's subsidiaries in Australia and Canada are also subject to foreign currency exchange risk, which can impact financial results due to transaction gains or losses[397] - A 10% change in the relative value of the U.S. dollar to other foreign currencies is not expected to have a material effect on cash flows and operating results[397] Market Position and Strategy - The company differentiates itself by offering a comprehensive portfolio of financial back-office solutions, managing billions in total payment volume through proprietary risk models[41] - The company is well-positioned to capitalize on the growing market for SMB back-office financial software and business-to-business payment solutions as digitization increases[42] - The company utilizes a multi-channel sales strategy, including direct sales and partnerships with accounting firms and financial institutions, to efficiently reach target customers[44] Research and Development - The company invests significantly in research and development to enhance product functionality and usability, focusing on customer needs[43] Customer Engagement and Support - The company has a customer success team that leverages insights from millions of transactions per month to improve platform utilization and customer experience[46] Compliance and Governance - The company maintains compliance with various regulatory requirements, including anti-money laundering laws and consumer protection regulations, to ensure operational integrity[52] - The company is committed to ESG initiatives, with oversight from its board of directors and a focus on sustainable practices for its stakeholders[57] Workforce and Culture - As of June 30, 2024, the company had a total of 2,187 employees across three U.S. offices and remote locations[58] - Over 40% of employees were members of at least one employee resource group (ERG) as of July 2024[64] - The company offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan[60] - The company has established seven ERGs focused on various dimensions of identity, supporting career development and community engagement[64] - The company has partnered with organizations to support underrepresented students in technical careers, enhancing its diversity and inclusion efforts[66] - The company’s San Jose headquarters is LEED Gold and Energy Star certified, promoting environmental sustainability[68] Financial Performance - The annualized interest rate earned on the corporate investment portfolio and funds held for customers increased to 5.07% during fiscal 2024, compared to 3.51% in fiscal 2023[389] - The company borrowed 180.0 million from its Revolving Credit Facility as of June 30, 2024, with interest costs indexed to SOFR[391] Intellectual Property - The company had 25 issued patents in the U.S. as of June 30, 2024, with expiration dates ranging from 2028 to 2042, and seven pending patent applications[69]