Workflow
Zscaler(ZS) - 2024 Q4 - Annual Report

Financial Performance - The company reported net losses of 57.7million,57.7 million, 202.3 million, and 390.3millionforfiscalyears2024,2023,and2022,respectively,withanaccumulateddeficitof390.3 million for fiscal years 2024, 2023, and 2022, respectively, with an accumulated deficit of 1,148.1 million as of July 31, 2024[98]. - The company expects significant increases in operating expenses as it continues to hire personnel and expand operations, which may hinder its ability to achieve profitability[98]. - The company has net operating loss carryforwards of approximately 1,497.6millionforU.S.federalincometaxpurposesand1,497.6 million for U.S. federal income tax purposes and 630.8 million for state income tax purposes as of July 31, 2024[227]. - The company expects 554.9millionofstatenetoperatinglossestobeginexpiringatdifferentperiodsstartingin2024,while554.9 million of state net operating losses to begin expiring at different periods starting in 2024, while 75.9 million will carry forward indefinitely[227]. - The company has foreign net operating loss carryforward of 75.6million,allofwhichwillbecarriedforwardindefinitely[227].ThecompanyholdsU.S.federal,California,andforeignresearchanddevelopmenttaxcreditcarryforwardsof75.6 million, all of which will be carried forward indefinitely[227]. - The company holds U.S. federal, California, and foreign research and development tax credit carryforwards of 133.4 million, 73.9million,and73.9 million, and 1.9 million, respectively[228]. - If not utilized, the federal research and development tax credit carryforwards will begin expiring at different periods starting in 2033[228]. Revenue Growth and Customer Dynamics - The company has experienced rapid growth in revenue and customer base, but this growth may not be sustainable, and future revenue growth rates are expected to decline[107]. - Customer retention is critical, as customers have no obligation to renew subscriptions, and failure to do so could lead to impairment losses related to deferred contract acquisition costs[105]. - The company’s ability to grow revenue will depend on maintaining successful relationships with channel partners and effectively training them to sell the cloud platform[117]. - Sales cycles for the company's cloud platform are long and unpredictable, particularly with large organizations, which can delay revenue recognition[153]. - The company recognizes revenue from subscriptions over one to three years, making it difficult to reflect immediate changes in sales or renewals in current financial results[156]. Competition and Market Position - The company faces intense competition and must successfully convince IT decision makers of the advantages of its cloud platform over legacy systems to attract new customers[101]. - The company faces intense competition in the network security solutions market, which is characterized by rapid technological changes and frequent new product introductions[119]. - The company’s competitive position may weaken if it fails to respond effectively to emerging technologies and evolving customer needs[132]. - The company’s cloud platform must interoperate with complex customer networks, and failure to do so could result in reduced demand and market share[145]. - The company relies heavily on its sales force to acquire new customers, and competition for skilled sales personnel is intense, impacting growth potential[149]. Operational Risks and Challenges - The company has experienced service disruptions and performance problems, which could negatively impact customer satisfaction and financial results[127]. - The company’s business is subject to various risks, including geopolitical instability, inflation, and global health crises, which could materially impact its operations[97]. - The company’s revenue growth is at risk due to potential interruptions in service delivery caused by external factors such as natural disasters or geopolitical events[130]. - The company’s internal systems are exposed to cybersecurity risks, which could adversely affect customer confidence and business operations[138]. - The company faces significant financial risks related to potential security breaches, which could lead to substantial expenditures and harm to its reputation and market position[141]. - The company is subject to risks related to cybersecurity, including potential security breaches that could harm its reputation and financial condition[180]. - The company relies on a limited number of suppliers for critical components, exposing it to risks of supply disruptions and increased costs[191]. - The technology industry has faced component shortages and delivery delays, which could impact the company's ability to expand its data center network[191]. International Operations and Currency Risks - Approximately 50% of the company's revenue in fiscal years 2024, 2023, and 2022 was derived from international customers[169]. - As of July 31, 2024, 63% of the company's full-time employees were located outside the United States[169]. - 37% of the global workforce is based in India, primarily in R&D, finance, and operations[175]. - The company faces challenges in managing international operations, including political and economic uncertainties, and increased costs for localization[170]. - The company is exposed to fluctuations in currency exchange rates, which could negatively affect its operating results[219]. - The company has a foreign currency risk management program to mitigate variability in gains and losses from foreign currency transactions[220]. - The majority of sales contracts are denominated in U.S. dollars, with a small portion in foreign currencies, impacting operating expenses incurred outside the U.S.[397]. Strategic Direction and Future Outlook - The company’s growth strategy focuses on long-term growth, which may not align with profitability expectations from analysts and shareholders[99]. - The company is increasingly utilizing AI and ML capabilities in its product offerings, which presents risks and challenges that could affect business development[185]. - The company may encounter difficulties in integrating acquired businesses, which could disrupt ongoing operations and divert management attention[173]. - The company’s future growth strategy may involve opening its cloud platform to third-party developers, but success is uncertain[187]. - The company expects existing cash and short-term investments to meet anticipated cash needs for at least the next 12 months[177]. - The company may need to raise additional funds for operating expenses and capital purchases, which could lead to significant dilution of stockholder ownership[177]. Governance and Ownership - As of July 31, 2024, executive officers, directors, and significant stockholders beneficially owned approximately 43.2% of the common stock, with CEO Jay Chaudhry and affiliates owning about 17.6%[231]. - The concentration of stock ownership may limit the ability of other stockholders to influence corporate matters, including director elections[232]. - The company has provisions in its charter that could delay or prevent a change of control, potentially affecting stockholder interests[232]. - Sales of substantial amounts of common stock by insiders could adversely affect market price and dilute ownership interests[238]. Compliance and Legal Risks - The company is subject to various labor laws that could result in government enforcement actions and penalties if not complied with[209]. - The company faces risks related to compliance with privacy, data protection, and cybersecurity regulations, which could impose added costs and penalties[212]. - Noncompliance with anti-corruption laws could lead to significant fines and harm the company's reputation and business[254]. - There is a risk that the company may face litigation related to intellectual property rights, which could increase costs and distract management[192]. - The company’s ability to protect its intellectual property rights is crucial for its competitive position, but current protections may be insufficient[199]. - The company faces potential claims of infringement from competitors, which could result in costly litigation and operational disruptions[195].