Revenue Performance - Net revenue decreased by 2.0% to 2.884billioninQ32024comparedto2.944 billion in Q3 2023, driven by lower order volume[104][112] - U.S. net revenue decreased by 2.3% to 2.512billioninQ32024,whileinternationalnetrevenueremainedconstantat372 million[112][113] - Net revenue decreased by 159million(1.88,730 million in the nine months ended September 30, 2024, driven by lower order volume and macroeconomic pressures[133] Customer Metrics - Active customers remained flat at 22 million, with 79.9% of orders coming from repeat buyers in Q3 2024[104] - Average order value increased to 310inQ32024from297 in Q3 2023[111] - Orders delivered decreased to 9 million in Q3 2024 from 10 million in Q3 2023[111] - LTM net revenue per active customer increased to 545inQ32024from538 in Q3 2023[111] Cost of Goods Sold and Operating Expenses - Cost of goods sold decreased by 0.8% to 2.011billioninQ32024,butincreasedasapercentageofnetrevenueto69.769 million (1.1%) to 6,097millionintheninemonthsendedSeptember30,2024,duetooperationalcostsavingsandlowerordervolume[135]−Totaloperatingexpensesdecreasedby122 million (11.4%) to 947millioninQ32024comparedto1,069 million in Q3 2023, primarily due to reduced compensation costs[117] - Selling, operations, technology, general and administrative expenses decreased by 116million(19.5480 million in Q3 2024, driven by lower compensation costs[117] - Selling, operations, technology, general and administrative expenses decreased by 213million,or15.017 million (5.0%) to 354millioninQ32024,reflectingrenewedinvestmentopportunitiesandchangingmarketconditions[123]−Advertisingexpensesincreasedby27 million (2.7%) to 1,043millionintheninemonthsendedSeptember30,2024,reflectingstrategicinvestmentsinresponsetomarketconditions[143]−Advertisingexpensesincreasedto11.948 million (33.3%) in Q3 2024 compared to Q3 2023, primarily due to fewer vested restricted stock units[118] - Equity-based compensation and related taxes decreased by 142million(31.121 million (16.3%) in Q3 2024, excluding equity-based compensation, due to reduced compensation costs[120] - Customer service and merchant fees decreased by 61million(15.4119 million in Q3 2024 from 100millioninQ32023[111]−FreeCashFlowwasnegative9 million in Q3 2024 compared to positive 42millioninQ32023[111]−AdjustedDilutedEarningsperShareimprovedto0.22 in Q3 2024 from a loss of 0.13pershareinQ32023[111]−AdjustedEBITDAfortheninemonthsendedSeptember30,2024,was357 million, compared to 214millioninthesameperiodin2023[181]−FreeCashFlowfortheninemonthsendedSeptember30,2024,was−19 million, compared to -64millioninthesameperiodin2023[185]−AdjustedDilutedEarnings(Loss)perSharefortheninemonthsendedSeptember30,2024,was0.38, compared to -1.02inthesameperiodin2023[191]−NetlossfortheninemonthsendedSeptember30,2024,was364 million, compared to 564millioninthesameperiodin2023[181]RestructuringandImpairmentCharges−Restructuringchargesincreasedby14 million, or 21.5%, for the nine months ended September 30, 2024, compared to the same period in 2023[146] - Restructuring charges for the nine months ended September 30, 2024, were 79million,primarilyduetoone−timeemployeeseveranceandbenefitcosts[182]−Impairmentandotherrelatednetchargesdecreasedby12 million, or 85.7%, for the nine months ended September 30, 2024, compared to the same period in 2023[145] Cash Flow and Capital Expenditures - Net cash provided by operating activities decreased by 36millionfortheninemonthsendedSeptember30,2024,comparedtothesameperiodin2023[170]−CapitalExpenditureswere2.074 million during the nine months ended September 30, 2024, compared to the same period in 2023, due to the net impact of debt and other financing transactions[174] - Net cash provided by operating activities for the nine months ended September 30, 2024, was 155million,comparedto191 million in the same period in 2023[185] - Purchase of property and equipment for the nine months ended September 30, 2024, was 53million,comparedto101 million in the same period in 2023[185] - Site and software development costs for the nine months ended September 30, 2024, were 121million,comparedto154 million in the same period in 2023[185] Other Financial Metrics - Interest expense, net remained constant at 15millionfortheninemonthsendedSeptember30,2024,comparedtothesameperiodin2023[148]−Otherincome(expense),netincreasedby5 million, or 250.0%, for the nine months ended September 30, 2024, compared to the same period in 2023[149] - Gain on debt extinguishment decreased by 100million,or100.02 million, or 33.3%, for the nine months ended September 30, 2024, compared to the same period in 2023[153] - Cash and cash equivalents and short-term investments totaled $1.3 billion as of September 30, 2024[155] Market Risk and Other Notes - No significant changes in the company's exposures to market risk since December 31, 2023[198]