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GoHealth(GOCO) - 2024 Q3 - Quarterly Results
GOCOGoHealth(GOCO)2024-11-07 12:34

Financial Performance - Third quarter 2024 net revenues were 118.3million,adecreaseof118.3 million, a decrease of 13.7 million compared to 132.0millionintheprioryearperiod[3].Thirdquarter2024netincomeimprovedto132.0 million in the prior year period[3]. - Third quarter 2024 net income improved to 15.4 million, a 71.6millionincreasefromanetlossof71.6 million increase from a net loss of 56.2 million in the prior year period[3]. - Adjusted EBITDA for the third quarter 2024 was negative 12.1million,adecreaseof12.1 million, a decrease of 0.6 million compared to negative 11.5millionintheprioryearperiod[3].Thecompanyreportedanetincomeof11.5 million in the prior year period[3]. - The company reported a net income of 15,366 for the three months ended September 30, 2023, compared to a net loss of 56,204intheprioryear,representingasignificantimprovement[24].FortheninemonthsendedSeptember30,2023,netrevenueswere56,204 in the prior year, representing a significant improvement[24]. - For the nine months ended September 30, 2023, net revenues were 409,762, a decrease of 10.5% from 457,974inthesameperiodlastyear[25].TheadjustedEBITDAfortheninemonthsendedSeptember30,2023,was457,974 in the same period last year[25]. - The adjusted EBITDA for the nine months ended September 30, 2023, was 2,479, a decrease from 18,091intheprioryear[25].ThecompanyreportedanEBITDAof18,091 in the prior year[25]. - The company reported an EBITDA of 60,860 for the three months ended September 30, 2024, compared to (12,482)forthesameperiodin2023[26].ThenetincomemarginforthethreemonthsendedSeptember30,2024,was13.0(12,482) for the same period in 2023[26]. - The net income margin for the three months ended September 30, 2024, was 13.0%, compared to a net loss margin of (42.6)% for the same period in 2023[26]. Operational Metrics - Third quarter 2024 submissions increased by 2.9% to 166,195 from 161,550 in the prior year period, driven by internal captive agents[3]. - Direct Operating Cost per Submission improved by 11.0% in the third quarter 2024 compared to the prior year period, due to advancements in AI and operational efficiencies[3][4]. - Sales per submission decreased from 813 in the three months ended September 30, 2023, to 702inthesameperiodof2024,adeclineof13.7702 in the same period of 2024, a decline of 13.7%[31]. - Direct operating cost per submission decreased from 745 in the three months ended September 30, 2023, to 663inthesameperiodof2024,areductionof11.0663 in the same period of 2024, a reduction of 11.0%[31]. - Direct operating cost of submission for the nine months ended September 30, 2024, was 346,112 thousand, down from 365,612thousandinthesameperiodof2023[32].Sales/Directoperatingcostofsubmissionremainedstableat1.1forthethreemonthsendedSeptember30,2024,consistentwiththesameperiodin2023[32].CashFlowandAssetsThetrailingtwelvemonthspositivecashflowfromoperationswas365,612 thousand in the same period of 2023[32]. - Sales/Direct operating cost of submission remained stable at 1.1 for the three months ended September 30, 2024, consistent with the same period in 2023[32]. Cash Flow and Assets - The trailing twelve months positive cash flow from operations was 35.1 million, an increase of 38.3millioncomparedtoTTMnegativecashflowof38.3 million compared to TTM negative cash flow of 3.2 million in the prior year period[3]. - Net cash used in operating activities for the nine months ended September 30, 2024, was (36,211)thousand,comparedto(36,211) thousand, compared to 37,840 thousand for the same period in 2023[30]. - Total current assets decreased from 476,440thousandasofDecember31,2023,to476,440 thousand as of December 31, 2023, to 334,043 thousand as of September 30, 2024, a decline of approximately 29.9%[29]. - Total liabilities decreased from 1,499,570thousandasofDecember31,2023,to1,499,570 thousand as of December 31, 2023, to 1,341,153 thousand as of September 30, 2024, a decline of approximately 10.6%[29]. - The accumulated deficit increased from (420,280)thousandasofDecember31,2023,to(420,280) thousand as of December 31, 2023, to (448,717) thousand as of September 30, 2024[29]. - Total stockholders' equity attributable to GoHealth, Inc. decreased from 231,014thousandasofDecember31,2023,to231,014 thousand as of December 31, 2023, to 212,040 thousand as of September 30, 2024[29]. Strategic Initiatives - The strategic acquisition of e-TeleQuote added approximately 90.5millionincontractassetsand90.5 million in contract assets and 22.5 million in cash, with a gain on bargain purchase of 77.4million[3][4].GoHealthaimstoleverageitsexpandedagentnetworkandAIdriventechnologytoaddresstheneedsofovertwomillionconsumerslosingcoverageduringtheMedicareAnnualEnrollmentPeriod[4].ThecompanyappointedBrendanShanahanasChiefFinancialOfficer,bringingover30yearsofhealthcareandfinancialstrategyexpertise[3].GoHealthsinvestmentsintechnologyandagentcapacityareexpectedtopositionthecompanyforsustainedgrowthandprofitabilityamidmarketchanges[4].ExpenseManagementTotaloperatingexpensesforthethreemonthsendedSeptember30,2023,decreasedby5.377.4 million[3][4]. - GoHealth aims to leverage its expanded agent network and AI-driven technology to address the needs of over two million consumers losing coverage during the Medicare Annual Enrollment Period[4]. - The company appointed Brendan Shanahan as Chief Financial Officer, bringing over 30 years of healthcare and financial strategy expertise[3]. - GoHealth's investments in technology and agent capacity are expected to position the company for sustained growth and profitability amid market changes[4]. Expense Management - Total operating expenses for the three months ended September 30, 2023, decreased by 5.3% to 160,964, down from 170,013yearoveryear[24].OperatingexpensesfortheninemonthsendedSeptember30,2023,totaled170,013 year-over-year[24]. - Operating expenses for the nine months ended September 30, 2023, totaled 497,076, down 10.4% from 554,715yearoveryear[25].Marketingandadvertisingexpensesincreasedby14.9554,715 year-over-year[25]. - Marketing and advertising expenses increased by 14.9% to 45,270 for the three months ended September 30, 2023, compared to 39,416inthesameperiodlastyear[24].MarketingandadvertisingexpensesforthethreemonthsendedSeptember30,2024,decreasedto39,416 in the same period last year[24]. - Marketing and advertising expenses for the three months ended September 30, 2024, decreased to 75 from 149inthesameperiodin2023[28].CustomercareandenrollmentexpensesforthethreemonthsendedSeptember30,2024,were149 in the same period in 2023[28]. - Customer care and enrollment expenses for the three months ended September 30, 2024, were 189, down from 519inthesameperiodin2023[28].TechnologyexpensesforthethreemonthsendedSeptember30,2024,were519 in the same period in 2023[28]. - Technology expenses for the three months ended September 30, 2024, were 293, a decrease from 676inthesameperiodin2023[28].TotalsharebasedcompensationexpenseforthethreemonthsendedSeptember30,2024,was676 in the same period in 2023[28]. - Total share-based compensation expense for the three months ended September 30, 2024, was 2,859, compared to a benefit of (545)forthesameperiodin2023[28].InterestexpenseforthethreemonthsendedSeptember30,2024,was(545) for the same period in 2023[28]. - Interest expense for the three months ended September 30, 2024, was 19,086, an increase from $17,565 in the same period in 2023[26].