Financial Performance - Q3 2024 total revenues reached 29.4million,withadjustedEBITDAof3.4 million, both exceeding previous forecasts[1] - Adjusted EBITDA for the full year 2024 is raised to approximately 9million,upfrom8 million, while total revenues are revised to approximately 120million,downfrom121 million[1] - Total revenues for Q3 2024 were 29.439million,adecreaseof13.534.009 million in Q3 2023[22] - Operating loss for Q3 2024 was 6.811million,animprovementfromalossof13.461 million in Q3 2023[22] - Net loss for Q3 2024 was 14.935million,comparedtoanetlossof14.467 million in Q3 2023[22] - The company reported a net income of 22,900,000fortheninemonthsendedSeptember30,2024,comparedtoanetlossof64,713,000 for the same period in 2023[25] Revenue Breakdown - Subscription revenue for Q3 2024 was 27.2million,adeclineof2.8 million or 9% year-over-year, primarily due to the impact of the Board.org sale[8] - Subscription revenues amounted to 27.238millioninQ32024,downfrom30.057 million in Q3 2023, reflecting a decline of 9.3%[22] - Approximately 90% of the company's revenues are subscription-based, contributing to high revenue predictability[36] Operating Expenses and Efficiency - Operating expenses decreased by 24% year-over-year to 36.3million,drivenbythesaleofBoard.organdongoingefficiencymeasures[12]−Totaloperatingexpensesdecreasedto36.250 million in Q3 2024 from 47.470millioninQ32023,areductionof23.53.250 million in Q3 2024, down from 4.540millioninQ32023,adecreaseof28.310.622 million in Q3 2024 from 14.418millioninQ32023,adeclineof26.59.65 million is part of the strategy to reduce business complexity and improve operating efficiency[5] - Era Global Technologies is investing 5.5millioninFiscalNotethroughaconvertiblesubordinatedpromissorynote,supportingthecompany′sAIinitiatives[15]−ThecompanyhasappointedCanBabaogluasChiefProductOfficertoenhanceproductstrategyanddriveprofitablegrowth[5]CashFlowandBalanceSheet−Cashandcashequivalentsincreasedto25,688,000 from 16,451,000,markingagrowthofapproximately56.5327,102,000 to 239,432,000,areductionofabout26.8222,310,000 to 142,152,000,areductionofapproximately36.198,517,000 from 43,459,000,representingagrowthofapproximately126.525,428,000, compared to 28,364,000in2023,reflectingadecreaseofabout10.53,444,000, up from $736,000 in 2023, marking an increase of approximately 369.4%[34] - Adjusted EBITDA Margin for the three months ended September 30, 2024, was 11.7%, significantly higher than 2.2% in 2023[34] Customer Retention and Growth - The company monitors Net Revenue Retention (NRR) to assess success in retaining and growing recurring revenue from existing customers[38] - Run-Rate Revenue, defined as ARR plus non-subscription revenue, is used to gauge total revenue growth[37] - The company emphasizes the importance of retaining existing subscription customers as a key performance indicator for future revenue opportunities[36]