Revenue and Customer Metrics - ZoomInfo's net revenue retention rate was 85% as of September 30, 2024, indicating a focus on expanding customer relationships [221]. - As of September 30, 2024, ZoomInfo had 1,809 customers with over 100,000inannualcontractvalue(ACV)[221].−RevenueforthethreemonthsendedSeptember30,2024,was303.6 million, a decrease of 10.2million,or3313.8 million for the same period in 2023 [254]. - Revenue for the nine months ended September 30, 2024, was 905.2million,adecreaseof17.9 million, or 2%, compared to 923.1millionforthesameperiodin2023[269].−Thecompanyreportedunearnedrevenueof419.2 million as of September 30, 2024, with 417.0millionexpectedtoberecognizedasrevenueinthenext12months[307].FinancialPerformance−GrossprofitforthethreemonthsendedSeptember30,2024,was256.3 million, representing a gross margin of 84%, down from 269.0millionand8623.8 million, a decrease of 6.4million,or2130.2 million for the same period in 2023 [268]. - Gross profit for the nine months ended September 30, 2024, was 768.6million,adecreaseof20.6 million or 3% compared to 789.2millionforthesameperiodin2023,maintainingagrossmarginof8514.5 million, a decrease of 98.3millionor87112.8 million in 2023 [284]. - Adjusted Operating Income for the three months ended September 30, 2024, was 111.7million,representingadecreaseof14.5 million or 11% from 126.2millionin2023,withanAdjustedOperatingIncomeMarginof37103.7 million, representing a decrease of 1.3million,or1105.0 million in the same period of 2023 [298]. Expenses and Costs - Operating expenses for the three months ended September 30, 2024, were 212.8million,anincreaseof6.9 million, or 3%, compared to 205.9millionforthesameperiodin2023[257].−CostofservicefortheninemonthsendedSeptember30,2024,was136.6 million, an increase of 2.7million,or2133.9 million for the same period in 2023 [270]. - Sales and marketing expenses for the three months ended September 30, 2024, were 99.1million,adecreaseof3.3 million, or 3%, compared to 102.4millionforthesameperiodin2023[258].−GeneralandadministrativeexpensesforthethreemonthsendedSeptember30,2024,were60.6 million, an increase of 10.1million,or2050.5 million for the same period in 2023 [260]. - Research and development expenses for the three months ended September 30, 2024, were 47.7million,anincreaseof0.1 million, or less than 1%, compared to 47.6millionforthesameperiodin2023[259].CashFlowandFinancing−NetcashprovidedbyoperatingactivitiesfortheninemonthsendedSeptember30,2024,was260.4 million, down from 306.1millioninthesameperiodin2023[309].−Thecompanyexperiencedanetcashdecreaseof299.6 million for the nine months ended September 30, 2024, compared to an increase of 28.4millioninthesameperiodin2023[309].−NetcashusedinfinancingactivitiesfortheninemonthsendedSeptember30,2024,was596.8 million, mainly due to common stock repurchases of 542.6million[318].−AsofSeptember30,2024,thecompanyhad147.7 million in cash and cash equivalents and 250.0millionavailableunderitsfirstlienrevolvingcreditfacility[305].StrategicInitiatives−Thecompanyplanstocontinueinvestinginresearchanddevelopmenttoenhanceitsplatformanddevelopnewsoftwareproducts[238].−Thecompanyaimstogrowitscustomerbasewhileoptimizingtheprofileofthosecustomersandthego−to−marketchannelsusedtoattractthem[219].−Thecompanyexpectstocontinuepursuingacquisitions,althoughthemagnitudeandfrequencyofsuchacquisitionscannotbepredicted[315].DebtandLeverage−AsofSeptember30,2024,thetotalcontractualmaturityofoutstandingindebtednesswas1,239.6 million, with a net contractual maturity of 1,083.0millionafteraccountingforcashandcashequivalents[326].−ThetotalnetleverageratiotoAdjustedEBITDAasofSeptember30,2024,was2.3x,withAdjustedEBITDAforthetrailingtwelvemonthsat461.6 million [325]. Risk Management - The company has implemented a hedging strategy to mitigate interest rate risk through derivative instruments [342]. - The company initiated a foreign currency hedging program in the second quarter of 2024 to mitigate potential adverse effects from significant currency movements [345]. - The company manages credit risk by concentrating cash deposits with multiple high-quality financial institutions [348].