User Engagement and Growth - As of September 30, 2024, the company recorded 2,704,482 registered users and 25,216 active users on the ZCITY platform, reflecting a growth rate of approximately 2.0% in registered users but a decline of 38.3% in active users over the last five quarters [226]. - The company experienced a decrease in the number of new registered users, with only 3,293 new users in the quarter ending September 30, 2024, compared to 102,752 in the previous year [226]. - As of September 30, 2024, the total registered users on the ZCITY platform reached 2,704,482, with only 25,216 active users, resulting in an active user rate of 0.9% [230]. - The active user churn rate improved to 18.3% by September 30, 2024, while the retention rate increased to 81.7% [231]. Financial Performance - Total revenues for the three months ended September 30, 2024, decreased by approximately 13.3millionor98.5207,371 compared to 13,463,895forthesameperiodin2023[233].−Productandloyaltyprogramrevenuedroppedbyapproximately13.1 million or 99.4% to 81,745forthethreemonthsendedSeptember30,2024,primarilyduetoastrategicdecisiontostreamlinetheproductline[235].−Transactionrevenueincreasedby113.243,080 for the three months ended September 30, 2024, driven by a partnership with Creditlab Sdn. Bhd. [236]. - Member subscription revenue decreased by 52.3% to approximately 82,546forthethreemonthsendedSeptember30,2024,attributedtoaslowdowninacquiringnewcustomers[237].−Totalcostofrevenuedecreasedbyapproximately13.3 million or 99.7% to 35,199forthethreemonthsendedSeptember30,2024,inlinewiththedecreaseinrevenue[239].−GrossprofitforthethreemonthsendedSeptember30,2024,amountedtoapproximately172,172, reflecting an increase of approximately 9,538or5.90.7 million or 89.8% to 78,000forthethreemonthsendedSeptember30,2024,duetoreducedmarketingandpromotionexpenses[244].−Generalandadministrativeexpensesdecreasedbyapproximately0.4 million or 36.2% to 800,000forthethreemonthsendedSeptember30,2024,primarilyduetolowersalaryandprofessionalfeeexpenses[245].−Otherexpense,netdecreasedbyapproximately71,000 to 0.1millionforthethreemonthsendedSeptember30,2024,primarilyduetoadecreaseinamortizationofdebtdiscount[248].−Provisionforincometaxesdecreasedtoapproximately11,391 for the three months ended September 30, 2024, from 14,925in2023[249].−Netcashusedinoperatingactivitieswasapproximately976,319 for the three months ended September 30, 2024, compared to 1,916,603in2023[258].−Netcashusedininvestingactivitieswasapproximately1.5 million for the three months ended September 30, 2024, primarily due to a collaboration deposit [263]. - Net cash provided by financing activities was approximately 2.5millionforthethreemonthsendedSeptember30,2024,mainlyfromtheissuanceofcommonstock[264].StrategicInitiatives−ThecompanysuccessfullylaunchedtheZCITYAppinMalaysiainJune2020,whichaimstobecomethetoprewardsandloyaltyplatforminMalaysiaandexpanditsreachinSoutheastAsiaandJapan[202].−ThecompanyisintegratingcreditservicesintotheZCITYAppthroughapartnershipwithCredilabSdnBhd,aimingtoenhanceuserengagementandoverallcreditservicesoffering[217].−ThecompanyhaspartneredwithOctagramInvestmentLimitedtodevelopmini−gamemodulesfortheZCITYApp,enhancinginteractivefeaturesanduserengagement[218].−ThecompanyisdevelopingaLiveStreamingPlatformenhancedbyAIDigitalHumanSolutionsinpartnershipwithVGallantSdnBhd,scheduledforcompletionbyDecember31,2025[219].−ThecompanyisdevelopingaSmartCampusSystematELMUUniversity,focusingonoptimizingelectricityusage,expectedtobefullydeployedwithin12monthsfromthecontract′scommencementdate[216].FinancialHealthandConcerns−Managementexpressedsubstantialdoubtaboutthecompany′sabilitytocontinueasagoingconcernduetorecurringlossesandinsufficientfundstomeetobligations[257].−AsofSeptember30,2024,cashandcashequivalentswereapproximately73,000, down from 0.2millionasofJune30,2024[253].−TheNovember2023Offeringgeneratedapproximately3.5 million in net proceeds after underwriting discounts [254]. - The company recorded a material weakness in internal control over financial reporting due to inadequate U.S. GAAP expertise among the current accounting staff [288]. - The company lacks a functional internal audit department, which is a material weakness in internal control over financial reporting [288]. - The company has not identified any changes in internal control over financial reporting that materially affected its internal control during the quarter ended September 30, 2024 [290]. Other Financial Metrics - The company recorded a provision for estimated credit losses of 243,downfrom1,100 as of June 30, 2024 [269]. - For the three months ended September 30, 2024, the company recorded an unrealized holding loss on marketable securities of approximately 128,000,comparedtoanunrealizedholdinggainofapproximately60,000 for the same period in 2023 [275]. - Stock-based compensation for the three months ended September 30, 2024 amounted to 70,000,whiletherewasnostock−basedcompensationincurredforthesameperiodin2023[281].−Theestimatedretailpriceperpointfortheloyaltyprogramisbasedonactualhistoricalretailprices,andchangesinredemptionratesaffectthecontractliability[278].−Thecompanyissued14,000,000Pre−FundedWarrantsinconnectionwiththeNovember2023Offering,with1,398,600 allocated to the Pre-Funded Warrants recorded as additional paid-in capital [285]. - Deferred tax assets are recognized only if it is probable that taxable profit will be available against which deductible temporary differences can be utilized [279].