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Expedia Group(EXPE) - 2024 Q4 - Annual Report

Financial Performance - For the year ended December 31, 2024, total revenue was 13.7billion,withmerchantaccountingfor6913.7 billion, with merchant accounting for 69%, agency for 23%, and advertising for 8% of total revenue[37]. - As of December 31, 2024, the company has outstanding long-term indebtedness of 6.3 billion and an untapped revolving credit facility of 2.5billion[100].Thecompanyhashistoricallyreliedonitsmerchanthotelbusinessforameaningfulportionofoperatingcashflow,whichissubjecttoseasonaldeclinesandexternalfactors[97].Theoverallhealthofthetravelindustrysignificantlyaffectsthecompanysfinancialperformance,withmacroeconomicconditionsandpublichealthissuesposingrisks[89][90].Thecompanymayfaceliquidityconstraintsduetofactorsbeyonditscontrol,whichcouldharmitsfinancialposition,especiallyifthetravelindustryexperiencessignificantdeclines[96].Thecompanysstockpriceishighlyvolatile,subjecttofluctuationsduetovariousrisks,includingquarterlyvariationsinoperatingresultsandchangesincapitalstructure[179].MarketPositionandCompetitionTheglobaltravelspendingisestimatedatapproximately2.5 billion[100]. - The company has historically relied on its merchant hotel business for a meaningful portion of operating cash flow, which is subject to seasonal declines and external factors[97]. - The overall health of the travel industry significantly affects the company's financial performance, with macroeconomic conditions and public health issues posing risks[89][90]. - The company may face liquidity constraints due to factors beyond its control, which could harm its financial position, especially if the travel industry experiences significant declines[96]. - The company's stock price is highly volatile, subject to fluctuations due to various risks, including quarterly variations in operating results and changes in capital structure[179]. Market Position and Competition - The global travel spending is estimated at approximately 2.2 trillion in 2025, indicating significant market opportunity for the company[23]. - The company faces intense competition from established online travel agencies and alternative accommodation providers, including Booking Holdings and Airbnb, which may impact market share[74][75]. - The company competes with search engines like Google, which may disintermediate online travel agencies and increase traffic acquisition costs[77][78]. - Travel suppliers are increasingly offering favorable terms for direct bookings, which could reduce the company's revenue from third-party bookings[76]. - The company is a leading player in the global B2B travel space, focusing on increasing wallet share with existing customers and winning new contracts[51]. Technology and Innovation - The company migrated both Hotels.com and Vrbo onto a unified front-end stack in 2023, enhancing test-and-learn capacity and feature release velocity[22]. - The company’s technology investments aim to improve customer experience and increase efficiency in contact centers[33]. - The company is engaged in a multi-year effort to migrate to new technology platforms, which may be time-consuming and expensive, potentially impacting customer relationships and operations[158]. - Proprietary technology has been developed to assist suppliers in managing and marketing their offerings, including direct connect technology for real-time updates[45]. - The company relies on sophisticated information technologies for operations, and failure to maintain or improve these systems could adversely affect its business[155]. Strategic Initiatives - The One Key loyalty program was launched in the United States and the United Kingdom, allowing cross-earning and cross-redeeming of rewards across multiple brands[32]. - A unified global rewards platform called One Key was launched in the United States in 2023 and will launch in the United Kingdom in 2024, enhancing customer loyalty programs[41]. - The company has accelerated investments in global market expansion beyond core markets in 2024[25]. - Marketing efforts are focused on three core consumer brands: Expedia, Hotels.com, and Vrbo, with a holistic approach to optimize traveler acquisition costs[40]. - The company shifted to a platform operating model in 2020 to reduce complexity and improve operational efficiency[20]. Regulatory and Compliance Risks - The company is subject to evolving regulations in the travel industry, including compliance with short-term rental laws and data protection regulations[59]. - The company is subject to various regulatory risks that could adversely affect its alternative accommodations business, including potential fines for noncompliance[132]. - The company may incur significant costs associated with compliance obligations related to new regulations affecting the alternative accommodation industry[135]. - The company is subject to inquiries and legal proceedings from regulatory bodies regarding compliance with economic sanctions and consumer protection laws, which could adversely affect its financial condition[143]. - The company is actively addressing regulatory concerns regarding the presentation of information on its consumer-facing websites[204]. Human Resources and Governance - As of December 31, 2024, the company has a workforce of 16,500 employees, with approximately 50% in technology roles[64]. - The company aims for 50% of leadership roles to be occupied by women by the end of 2025 and 25% of U.S. external hires to come from racially and ethnically underrepresented groups[66]. - The governance agreement limits the voting power of Class B Shares held by Diller-related persons to 20% for certain extraordinary transactions after Mr. Diller's departure[68]. - Mr. Diller's ownership interests and voting power may influence significant corporate actions, potentially discouraging beneficial mergers or takeovers for Expedia Group stockholders[172]. - The company has faced challenges in retaining key personnel, which could adversely affect its ability to execute and innovate[123]. Legal and Litigation Matters - The company has faced multiple lawsuits regarding compliance with local tax statutes, including a case in Clark County, Nevada, where common law claims were not dismissed[192]. - HomeAway is involved in litigation in South Carolina, with claims for damages and accounting, and has reached a tentative settlement in Texas[193]. - Ongoing investigations by national competition authorities in Europe relate to contractual provisions with accommodation providers, particularly concerning parity clauses[202]. - The company has voluntarily waived certain parity clauses in Europe, leading to the closure of most investigations by national competition authorities[202]. - Ongoing legal proceedings involve claims related to tax collection failures by online travel companies, which may result in monetary and injunctive relief[191]. Financial Management and Investments - The company held cash in bank depository accounts of approximately 3.8billionandmoneymarketfundsandtermdepositsofapproximately3.8 billion and money market funds and term deposits of approximately 192 million[128]. - The company had total investments in short-term and long-term investments amounting to $502 million, including U.S. treasury securities and corporate debt securities[128]. - The company is exposed to foreign exchange risk, particularly related to fluctuations in currencies such as the Euro, British pound, and Japanese yen, which may negatively impact cash flows[129]. - The ability to raise financing is significantly affected by capital and credit market conditions, which are unpredictable and may increase the cost of capital[98]. - The company faces significant credit risk and potential payment delays with non-financial contract counterparties, which may be exacerbated by economic downturns[128]. Cybersecurity and Risk Management - The company’s cybersecurity risk management program is based on industry standards and includes governance, risk assessment, technical safeguards, and incident response strategies[183]. - The company has not experienced material adverse effects from cybersecurity threats to date, but future incidents could impact its business strategy and financial condition[184]. - The company maintains insurance coverage for cybersecurity incidents, reflecting its commitment to managing potential risks[183]. - The company is subject to evolving privacy regulations, which could impose significant compliance burdens and result in penalties for non-compliance[168]. - The company’s cybersecurity governance includes oversight from the Board and Audit Committee, ensuring regular updates on cybersecurity initiatives and risks[185]. Environmental, Social, and Governance (ESG) Considerations - Increased focus on ESG responsibilities may lead to additional costs and risks, potentially impacting the company's reputation and financial results[174]. - Climate change poses direct and indirect risks to the company's operations, including disruptions from severe weather and shifts in consumer preferences[177]. - The company is subject to evolving stakeholder expectations regarding ESG practices, which may present operational and reputational risks[176].