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Kemper(KMPR) - 2024 Q4 - Annual Report

Regulatory Environment - Kemper's insurance operations are primarily regulated at the state level, affecting policy forms, rate setting, and claims handling practices [83]. - The company anticipates a continuing focus on new regulatory and legislative proposals at state and federal levels regarding privacy and security of personal information [90]. - Kemper's insurance subsidiaries are required to pay assessments to fund policyholder losses or liabilities of insolvent insurance companies under guaranty fund laws in most states [87]. - The company faces risks related to increased costs and potential liabilities from evolving regulatory policies and adverse legal outcomes [26]. - Kemper's ability to address market developments can be adversely impacted by lengthy delays in the approval process for policy rates and forms [84]. - The company is subject to numerous federal and state laws imposing significant requirements for protecting personal and confidential information [88]. - Kemper's insurance subsidiaries must maintain a cybersecurity program and incident response plan under extensive regulations [90]. - New state regulations expand oversight and reporting requirements for insurance holding companies, impacting enterprise risk assessments [96]. - The Dodd-Frank Act established the Federal Insurance Office to monitor the insurance industry and may influence business operations and financial reporting [97]. - Control of insurance companies is presumed with ownership of 10% or more of voting securities in most states, and 5% in Alabama, requiring prior regulatory approval for acquisitions [94]. Financial Strategy - Kemper's total capital held by domestic insurance subsidiaries exceeded the minimum levels required under applicable Risk-Based Capital (RBC) requirements as of December 31, 2024 [86]. - The company employs a total return investment strategy with an emphasis on yield while maintaining liquidity to meet short- and medium-term insurance obligations [81]. - Kemper relies on dividends from its insurance subsidiaries to meet obligations, with regulatory approval required for certain distributions [92]. - The company cannot guarantee that forward-looking statements will be achieved due to various risks and uncertainties [22]. Employee Engagement and Culture - Kemper emphasizes a culture of ownership among employees, driving high performance and accountability [100]. - Employee engagement is measured through surveys focusing on career growth, leadership, and workplace culture [109]. - Kemper offers a comprehensive total rewards package, including health insurance, retirement savings, and employee development programs [110]. - The company promotes a hybrid work model to enhance flexibility and maintain community engagement among employees [113]. - Regular town hall meetings are held to keep employees informed about key initiatives and celebrate achievements [114]. - Kemper is committed to fostering an inclusive environment that values diverse perspectives and supports employee growth [102].