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Dutch Bros(BROS) - 2024 Q4 - Annual Report

Expansion and Growth Strategy - As of December 31, 2024, Dutch Bros had 982 shops across 18 states, with 670 company-operated and 312 franchised [121]. - During the year ended December 31, 2024, Dutch Bros opened 128 new company-operated shops across 15 states [121]. - Dutch Bros' growth strategy is dependent on successfully opening new shops and establishing new markets, which may be hindered by various external factors [113]. - New shops typically take three months or more to reach planned operating levels due to inefficiencies and training of new personnel [126]. - The company has experienced increased costs related to new shop openings due to inflation and other factors [126]. - There is a risk that new shops may not be profitable or may close, adversely affecting the company's financial condition [129]. - Dutch Bros may face challenges in maintaining average shop sales as it expands, which could harm its business [131]. - Approximately 70% of Dutch Bros' company-operated and franchised shops are located in the Western United States, making the company vulnerable to regional economic and environmental conditions [150]. Competition and Market Challenges - The company faces intense competition from established coffee chains and QSRs, which may impact its ability to attract and retain customers [119]. - The company’s marketing efforts, including new menu items and advertising campaigns, may not generate the expected increase in revenues or profits [116]. - The company faces challenges in recruiting and retaining qualified employees, which could lead to higher turnover and increased labor costs [140]. - The organization faces challenges in maintaining high levels of customer service as it continues to grow rapidly, which could harm its reputation [165]. Financial and Operational Risks - The company has experienced rapid growth, which may strain management and operational resources, potentially impacting customer service and satisfaction [133]. - Dutch Bros operates under long-term non-cancelable leases, which may result in financial obligations even if shops are closed due to unprofitability [142]. - Adverse changes in economic conditions, such as inflation, can affect shop traffic and local labor costs, impacting overall financial performance [132]. - The company has faced disruptions in its supply chain for critical products, including cups and espresso machines, which may hinder growth if not resolved [155]. - The cost of high-quality arabica coffee beans has significantly increased during 2024 and is expected to continue rising in 2025, which could adversely impact profitability [158]. - Dairy costs experienced material increases in 2022 and remained elevated through the third quarter of 2024, posing a risk to business operations [159]. - The price of sugar increased significantly in 2022 and 2023, remaining elevated during 2024, which could negatively affect margins [159]. - The company relies on a limited number of suppliers for certain products, increasing vulnerability to supply chain disruptions [154]. Data Security and Compliance - The company is increasingly dependent on information technology for operations, raising concerns about potential data security breaches and operational disruptions [170]. - The company relies on third parties for critical business systems, which may expose it to security incidents and data breaches [175]. - Increased frequency and severity of supply-chain attacks pose risks to the company's information security practices [176]. - The company has experienced unsuccessful phishing attempts and anticipates continued threats in the future [177]. - The financial impact of security incidents could include costly litigation, reputational harm, and significant fines [180]. - The company may face significant costs related to responding to security incidents, including cybersecurity provider fees and compliance costs [181]. - The company lacks adequate insurance coverage for potential security incidents, which could harm its financial stability [182]. - The company is subject to risks related to data security and potential breaches, which could lead to reputational damage and financial liabilities [204]. Regulatory and Legal Risks - The company is subject to extensive federal, state, and local laws and regulations, which can be costly and complex to comply with [225]. - The company may incur losses that cannot be insured against, potentially harming its business [222]. - Changes in executive management, including the transition of the CEO and other key positions, may disrupt business operations and strategy execution [215]. - The company is subject to stringent data privacy and security laws, which are rapidly evolving and may increase compliance costs [235]. - Noncompliance with the PCI DSS can result in penalties ranging from 5,000to5,000 to 100,000 per month, impacting the company's reputation and revenue [239]. - The company and its franchise partners face extensive government regulations that could lead to increased costs and restrict franchise operations [244]. - The company may face significant statutory damages from privacy-related claims, which could adversely impact business operations and financial results [243]. - Dutch Bros Inc. is facing potential increased liability for franchise partners' employment practices due to new legislation proposals, including the federal PRO Act [245]. - In March 2023, a class action lawsuit was filed against Dutch Bros Inc. alleging false statements regarding the impact of commodity inflation, although all claims were dismissed [247]. - The company is subject to various litigation risks, including class action lawsuits related to workplace and employment matters, which could result in substantial damages [248]. Financial Structure and Obligations - Dutch Bros Inc. is dependent on distributions from Dutch Bros OpCo to cover taxes and expenses, with no independent means of generating revenue [258]. - The economic interest of Dutch Bros Inc. in Dutch Bros OpCo is expected to increase over time as members redeem or exchange their units for shares [259]. - The company may need to incur additional debt to finance payments under the Tax Receivable Agreements if cash resources are insufficient [272]. - The company’s obligations under the Tax Receivable Agreements are not contingent upon continued ownership by the exchanging holders [268]. - The company had $234.7 million outstanding under its term loan facility as of December 31, 2024 [303]. - The multi-class capital structure of the company results in exclusion from indices such as the Russell 2000 and S&P 500, potentially affecting the attractiveness of Class A common stock [288]. - The company may incur additional debt under the 2022 Credit Facility, which could impact its financial condition and growth strategy [303]. - The 2022 Credit Facility imposes restrictions on cash distributions exceeding actual tax liabilities and operating expenses, limiting the ability to distribute cash to stockholders [305]. - The company’s financial results may fluctuate significantly due to various factors, including changes in consumer tastes and market trends [300]. - The company may face difficulties in meeting debt service requirements, potentially leading to defaults and acceleration of indebtedness [307]. - A significant portion of cash flow from operations may be allocated to debt principal and interest payments, limiting funds available for operations and capital expenditures [307]. - The company's ability to obtain additional financing may be impaired due to its current debt levels [307]. - Breaching covenants in the 2022 Credit Facility could trigger an event of default, adversely affecting business operations and financial condition [309]. - If unable to refinance loans, the company may face bankruptcy or liquidation due to insufficient assets to repay indebtedness [310]. - The company may need to issue additional Class A common stock to repay debt, resulting in dilution for existing investors [307]. - The company is more vulnerable to economic downturns and competitive pressures due to its high level of debt [307]. - Obligations under the 2022 Credit Facility are guaranteed by subsidiaries and secured by substantially all assets [309].