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Motorola Solutions(MSI) - 2024 Q4 - Annual Report

Sales and Revenue - In 2024, Motorola Solutions' net sales for the Products and Systems Integration segment were 6.9billion,accountingfor646.9 billion, accounting for 64% of consolidated net sales[20]. - The Software and Services segment generated net sales of 3.9 billion in 2024, representing 36% of consolidated net sales[27]. - LMR Communications technology represented 83% of the net sales within the Products and Systems Integration segment in 2024[24]. - Video technology accounted for 17% of the net sales in the Products and Systems Integration segment in 2024[26]. - LMR Communications services made up 60% of the net sales in the Software and Services segment in 2024[30]. - Video technology represented 20% of the net sales in the Software and Services segment in 2024[35]. - Command Center technology accounted for 20% of the net sales in the Software and Services segment in 2024[41]. - The U.S. government was the largest customer, contributing approximately 9% of consolidated net sales in 2024[44]. - In 2024, 28% of the company's revenue was generated outside of North America[99]. Backlog and Future Revenue - As of December 31, 2024, the backlog for Products and Systems Integration was 4,135million,whileSoftwareandServicesbacklogwas4,135 million, while Software and Services backlog was 10,562 million, totaling 14,697million[49].Approximately5714,697 million[49]. - Approximately 57% of the Products and Systems Integration backlog and 24% of the Software and Services backlog is expected to be recognized as revenue during 2025[50]. - The backlog related to the Airwave services contract was adjusted by 777 million due to a legal order, but an additional 748millionwasrecordedfollowingacontractextension[50].Thecompanyrecordedanadditionalbacklogof748 million was recorded following a contract extension[50]. - The company recorded an additional backlog of 748 million related to the extension of the Airwave services to December 31, 2029[98]. Research and Development - R&D expenditures increased to 917millionin2024from917 million in 2024 from 858 million in 2023 and 779 million in 2022, with around 9,000 employees engaged in R&D activities[53]. - The company has approximately 6,485 granted patents and 725 pending patent applications as of December 31, 2024, with 265 patents granted in 2024 alone[58]. Employee Engagement and Development - The company employs approximately 21,000 people globally, with 40% in engineering roles, reflecting a strong focus on human capital[72]. - The company emphasizes a commitment to employee development through structured mentorship and training programs, enhancing skills for public safety and enterprise security[73]. - The total rewards package for global employees includes stock grants, bonuses, healthcare, and flexible work options, aimed at attracting and retaining talent[75]. - The company reported high levels of employee participation in engagement programs in 2024, indicating a supportive workplace culture[76]. Competition and Market Position - The company faces competition from major players in LMR, Video, and Command Center technologies, including Airbus, Bosch, and Honeywell[48]. - The company actively participates in the development of standards for interoperable systems, enhancing its competitive advantage in core product areas[56]. Risks and Compliance - The company faces risks related to the introduction of new products and services, including increased competition and compliance obligations, which could impact market share and financial condition[83]. - The company may face challenges in retaining key employees from acquired businesses, which could impact integration efforts[91]. - Supply chain disruptions and increased material costs could negatively affect the company's ability to meet customer demands and impact financial results[94]. - The company is committed to maintaining product quality to meet customer expectations and regulatory standards, as quality issues could lead to significant financial and reputational damage[92]. - The company is aware of the potential social and ethical risks associated with AI technologies, which could impact business reputation and customer acceptance[87]. - The company faces significant risks under large, multi-year system and services contracts, including technological, financial, and cybersecurity risks[96]. - The company is exposed to complex global risks due to its operations outside the U.S., including currency fluctuations and compliance with international laws[101]. - The company may face increased costs and potential liabilities due to evolving laws and regulations regarding cybersecurity and data protection[113]. - The company faces uncertainty regarding cross-border data transfers due to varying regulations in countries like Australia and Brazil, which could impact service delivery[116]. - The company is subject to scrutiny regarding its environmental, social, and governance (ESG) practices, which may impact its reputation and business operations[108]. Financial Performance and Shareholder Returns - The company declared quarterly dividends of 0.98 per share for the first three quarters of fiscal 2024 and 1.09pershareforthefourthquarter[179].AsofDecember31,2024,MotorolaSolutionshadrepurchasedapproximately1.09 per share for the fourth quarter[179]. - As of December 31, 2024, Motorola Solutions had repurchased approximately 15.8 billion of its 18billionsharerepurchaseprogram,leavingabout18 billion share repurchase program, leaving about 2.2 billion available for future repurchases[183]. - The five-year cumulative total shareholder return for Motorola Solutions increased to 306.85bytheendof2024,comparedto306.85 by the end of 2024, compared to 100 at the end of 2019[185]. Cybersecurity and IT Risks - The company faces increased cybersecurity threats that could negatively impact operations, sales, and operating results due to potential breaches of IT systems[132]. - The reliance on outsourced partners for IT and network connectivity exposes the company to elevated risks, particularly from public carrier networks[133]. - A significant disruption in IT systems could result in substantial costs for repairs, loss of critical data, and interruptions in service delivery[134]. - The company has implemented a global incident response procedure to manage cybersecurity threats and protect its information systems[156]. - The company maintains a broad portfolio of cybersecurity insurance to ensure appropriate protection against risks[159]. - The company’s cybersecurity program is assessed using frameworks such as the NIST Cybersecurity Framework to manage risks effectively[155]. - The company regularly reviews its cybersecurity and information security reports with the Audit Committee to oversee risks related to cybersecurity threats[161]. Strategic Acquisitions - Recent acquisitions include 3tc Software for 22million,Nogginfor22 million, Noggin for 91 million, and Silent Sentinel for $37 million, among others, totaling significant investments in technology[51]. - Strategic acquisitions are planned to address growth opportunities, but they introduce risks related to integration and achieving anticipated benefits[89]. Product and Technology Innovations - The company aims to enhance safety and security through integrated technologies that unify data and improve operational collaboration[191]. - The Command Center portfolio aims to enhance communication and collaboration between public safety agencies and community members during emergencies[210]. - The software includes AI-powered call transcription and language translation, improving efficiency in 911 communications centers[211]. - Next Generation 911 Core Services (NGCS) facilitate the processing of 911 calls using advanced technology, including voice, data, and multimedia capabilities[212]. - The Emergency Service IP Network (ESInet) supports text, video, and data responses, enhancing the capabilities of 911 call takers[212]. - Interoperability solutions within the Command Center ensure communication across various networks, improving coordination among public safety agencies[213]. - Push-to-talk (PTT) devices enable voice communications over LTE and Wi-Fi, enhancing connectivity for first responders[213]. - The Command Center's incident management solutions help secure people and facilities while sharing critical information with public safety[211]. - Integrated records and evidence management software supports investigations and community engagement through crime mapping[211]. - The company offers mass notification and alerting systems, including panic button mobile applications, for emergency management teams[211]. - The continuous communications network and security operations center are dedicated to public safety, enhancing overall response capabilities[212].