Financial Performance - GAAP revenue for Q4 2024 was 309.1million,adecreaseof230.9 million, representing a 56% decline year-over-year[7] - Full-year 2024 GAAP revenue totaled 1,214.3million,alsoadecreaseof2428.5 million, a decrease of 14% year-over-year[9] - Total revenue for Q4 2024 was 309.1million,adecreaseof2.1316.4 million in Q4 2023[30] - Income from operations (GAAP) for Q4 2024 was 30.9million,downfrom70.5 million in Q4 2023, with a total for the year of 97.4millioncomparedto259.5 million in 2023[43] - Adjusted Operating Income (Non-GAAP) for Q4 2024 was 115.9million,adecreasefrom126.5 million in Q4 2023, with a total for the year of 428.5millioncomparedto498.6 million in 2023[43] - Revenue (GAAP) for Q4 2024 was 309.1million,slightlydownfrom316.4 million in Q4 2023, with total revenue for the year at 1,214.3millioncomparedto1,239.5 million in 2023[43] - Adjusted Net Income (Non-GAAP) for Q4 2024 was 93.6million,downfrom102.1 million in Q4 2023, with a total for the year of 363.8millioncomparedto413.1 million in 2023[48] - Net income (GAAP) for Q4 2024 was 14.6million,recoveringfromalossof5.5 million in Q4 2023, with total net income for the year at 29.1millioncomparedto107.3 million in 2023[48] Customer Metrics - The company reported a net revenue retention rate of 87% as of December 31, 2024[5] - The company closed Q4 2024 with 1,867 customers with annual contract values of 100,000orgreater,anincreaseof58fromthepriorquarter[5]−SalesteamsusingZoomInforeporteda91294 million and 297million[11]−Full−year2025revenueguidanceissetbetween1.185 billion and 1.205billion[11]OperatingExpensesandProfitability−Operatingexpensesincreasedto225.0 million in Q4 2024, compared to 201.3millioninQ42023,markinganincreaseof11.8139.9 million at the end of 2024, down from 447.1millionattheendof2023,representingadeclineof68.86,467.6 million in 2024, down from 6,868.3millionin2023,areductionof5.84,774.1 million in 2024, compared to 4,749.0millionin2023,anincreaseof0.5446.9 million, a decrease of 3.6% from 463.5millionin2023[38]−Thecompanyreportedanetcashprovidedbyoperatingactivitiesof369.4 million for the twelve months ended December 31, 2024, down from 434.9millionin2023,adecreaseof1512.01, totaling 562.3million[5]−Equity−basedcompensationexpensetotaled138.0 million for the twelve months ended December 31, 2024, compared to 167.0millionin2023,adecreaseof17.433.8 million, down from 40.7millioninQ42023,withtotalexpensesfortheyearat138.0 million compared to 167.6millionin2023[48]RestructuringandExpenses−Restructuringandtransaction−relatedexpensesforQ42024were34.6 million, significantly higher than 0.4millioninQ42023,withtotalexpensesfortheyearat101.6 million compared to $10.3 million in 2023[48]