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Eventbrite(EB) - 2024 Q4 - Annual Report

Financial Performance - The company incurred net losses of 15.6millionand15.6 million and 26.5 million for the years ended December 31, 2024 and 2023, respectively, with an accumulated deficit of 831.0millionasofDecember31,2024[52].Netrevenueforthecompanywas831.0 million as of December 31, 2024[52]. - Net revenue for the company was 325.1 million in 2024, slightly down from 326.1millionin2023[52].Thecompanyexpectsoperatingexpensestoincreaseinfutureperiods,whichmayaffectitsabilitytoachieveandmaintainprofitabilityifrevenuedoesnotincreaseaccordingly[52].AsofDecember31,2024,outstandingadvancepayoutswere326.1 million in 2023[52]. - The company expects operating expenses to increase in future periods, which may affect its ability to achieve and maintain profitability if revenue does not increase accordingly[52]. - As of December 31, 2024, outstanding advance payouts were 101.2 million, down from 115.3millionasofDecember31,2023,indicatingadecreaseofapproximately12.5115.3 million as of December 31, 2023, indicating a decrease of approximately 12.5% year-over-year[77]. - Non-recoupable payments, net, increased to 7.5 million as of December 31, 2024, compared to 1.9millionin2023,representingasignificantincreaseofapproximately294.71.9 million in 2023, representing a significant increase of approximately 294.7%[79]. - Creator advances, net, including noncurrent balances, rose to 3.4 million as of December 31, 2024, from 2.8millionin2023,markinganincreaseofabout21.42.8 million in 2023, marking an increase of about 21.4%[80]. - Net cash provided by operating activities was 35.6 million for 2024, up from 19.0millionin2023,showingimprovedcashflow[215].Thecompanymayfacesubstantialtaxliabilitiesduetoauditsinvariousjurisdictions,whichcouldadverselyaffectitsfinancialcondition[206].Futureutilizationofnetoperatinglosses(NOLs)maybelimitedduetoownershipchanges,impactingthecompanysabilitytooffsettaxableincome[210].MarketandCompetitiveLandscapeThecompanyoperatesinacompetitivelandscapewithsignificantcompetitionfromotherticketingprovidersandlargeecommercecompanies[155].Thecompanyplanstoincreasemarketingspendtodriveconsumerdemand,respondingtocompetitivepressuresintheticketingindustry[84].Thecompanysbusinessisdirectlyaffectedbythesuccessofeventsinitsmarketplace,withrevenueimpactedbythenumberandmixofeventsandticketsales[60].Thecompanyreliesheavilyoninternetsearchenginesfortraffic,andchangesinalgorithmscouldnegativelyimpactvisibilityandrankings[117].Thecompanyspartnershipswiththirdpartydistributionplatforms,suchasMetaandTikTok,arecrucialforreachingconsumers,buttheserelationshipsmaybesubjecttochangesthatcouldimpactbusinessperformance[113].OperationalRisksandChallengesThecompanyfacessignificantrisksassociatedwithupfrontpayments,aseventperformancemayvarygreatly,potentiallyharmingfinancialreturns[81].Thecompanysresultsofoperationshavefluctuatedsignificantlyduetovariousfactors,includinggrossticketsaleslevelsandticketfeepricing[71].Thecompanyfaceschallengesinmaintainingandimprovingitsplatformperformanceduetoincreasingcomplexityandusagedemands[108].Thecompanyreliesonthirdpartyprovidersforitspaymentssystem,whichposesrisksthatcouldadverselyaffectpaymentprocessingcapabilities[147].Thecompanymustcontinuallyintegratevariouspaymentmethods,includingApplePayandGooglePay,whichmayincreasecostsandrisks[148].Thecompanyissubjecttostringentdataprotectionlaws,includingGDPR,withpotentialpenaltiesupto20millionor419.0 million in 2023, showing improved cash flow[215]. - The company may face substantial tax liabilities due to audits in various jurisdictions, which could adversely affect its financial condition[206]. - Future utilization of net operating losses (NOLs) may be limited due to ownership changes, impacting the company's ability to offset taxable income[210]. Market and Competitive Landscape - The company operates in a competitive landscape with significant competition from other ticketing providers and large e-commerce companies[155]. - The company plans to increase marketing spend to drive consumer demand, responding to competitive pressures in the ticketing industry[84]. - The company’s business is directly affected by the success of events in its marketplace, with revenue impacted by the number and mix of events and ticket sales[60]. - The company relies heavily on internet search engines for traffic, and changes in algorithms could negatively impact visibility and rankings[117]. - The company’s partnerships with third-party distribution platforms, such as Meta and TikTok, are crucial for reaching consumers, but these relationships may be subject to changes that could impact business performance[113]. Operational Risks and Challenges - The company faces significant risks associated with upfront payments, as event performance may vary greatly, potentially harming financial returns[81]. - The company’s results of operations have fluctuated significantly due to various factors, including gross ticket sales levels and ticket fee pricing[71]. - The company faces challenges in maintaining and improving its platform performance due to increasing complexity and usage demands[108]. - The company relies on third-party providers for its payments system, which poses risks that could adversely affect payment processing capabilities[147]. - The company must continually integrate various payment methods, including Apple Pay and Google Pay, which may increase costs and risks[148]. - The company is subject to stringent data protection laws, including GDPR, with potential penalties up to €20 million or 4% of global turnover for breaches[125]. - The company faces risks from cybersecurity incidents, which could result in loss of creators or consumers and significant reputational damage[132]. - Cyber attacks are becoming more sophisticated, posing a higher risk to the company's operations as it expands geographically[134]. - The company’s platform is vulnerable to interruptions from third-party partners, which could lead to delays in product delivery and business strategy[102]. Regulatory and Compliance Issues - The company is subject to complex transfer pricing regulations, which could result in additional tax liabilities if tax authorities disagree with its income and expense allocations[209]. - Compliance with evolving data protection laws may significantly increase operational costs and complexity, particularly in regions like Australia, Brazil, and India[126]. - The company’s marketing communications are subject to the CAN-SPAM Act, with potential civil penalties for violations[124]. - The California Consumer Privacy Act (CCPA) requires the company to modify data processing practices, incurring compliance-related costs[121]. - The EU Digital Services Act (DSA) and the UK Online Safety Act 2023 impose significant compliance costs, with potential fines of up to 6% and 10% of total annual worldwide turnover, respectively[186]. - Noncompliance with anti-corruption laws could lead to significant penalties, including civil or criminal fines, which may harm the company's reputation and financial condition[188]. Strategic Initiatives and Future Outlook - The company plans to focus on hiring roles that will accelerate its transition to a marketplace, particularly in event acquisition and retention functions[55]. - The company has implemented a reduction in force, eliminating approximately 11% of its workforce, which may impact its employer brand and hiring capabilities[95]. - The company is investing resources to reduce the complexity of its software code, which may divert engineering talent from developing new solutions[103]. - The company faces challenges in adapting its platform to local preferences in international markets, which could hinder growth[166]. - The company’s international expansion may strain resources and may not yield desired revenue or profitability levels[165]. Financial Instruments and Stock Performance - The company repurchased 120 million of the 2025 convertible senior notes in August 2024, reducing its outstanding debt[218]. - The anticipated conversion of the Convertible Notes into shares of Class A common stock could depress the price of the company's Class A common stock[241]. - The market price of the company's Class A common stock has been volatile and may decline regardless of operating performance, influenced by macroeconomic factors and geopolitical events[232][233]. - The dual class structure of the company's common stock concentrates voting control, potentially limiting stockholder influence on corporate matters[236]. - The issuance of additional capital stock could dilute existing stockholders' ownership interests significantly[240].