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N-ABLE(NABL) - 2024 Q4 - Annual Report

Financial Performance - Revenue for the year ended December 31, 2024, was 466.1million,representinga10.5466.1 million, representing a 10.5% increase from 421.9 million in 2023 and a 13.5% increase from 371.8millionin2022[25].NetincomefortheyearendedDecember31,2024,was371.8 million in 2022[25]. - Net income for the year ended December 31, 2024, was 31.0 million, up from 23.4millionin2023and23.4 million in 2023 and 16.7 million in 2022[25]. - Adjusted EBITDA for the year ended December 31, 2024, was 169.4million,comparedto169.4 million, compared to 143.4 million in 2023 and 114.7millionin2022[25].Thecompanygeneratedrevenueof114.7 million in 2022[25]. - The company generated revenue of 466.1 million, 421.9million,and421.9 million, and 371.8 million for the years ended December 31, 2024, 2023, and 2022, respectively, indicating a growth trend[140]. - Revenue from customers outside of the United States represented 51.8% of total revenue for the fiscal year ended December 31, 2024[148]. Market Opportunity and Growth - The global market opportunity for the company's solutions is estimated at 44billionin2025,growingatapproximately1444 billion in 2025, growing at approximately 14% to about 65 billion by 2028[36]. - IT spending by businesses with fewer than 2,500 employees is projected to increase from 1.9trillionin2024to1.9 trillion in 2024 to 2.6 trillion by 2028[26]. - The company supports over 500,000 businesses worldwide with its cloud-based software solutions[35]. - The company achieved a dollar-based net revenue retention rate of 103%, 110%, and 103% for the trailing twelve-month periods ended December 31, 2024, 2023, and 2022, respectively, indicating strong customer loyalty and expansion[44]. - The company is focused on expanding its IT services provider footprint by adding new customers that can grow their businesses alongside the company[44]. Product and Service Offerings - The platform offers over 100 out-of-the-box automated tasks to enhance service efficacy and capacity for IT service providers[41]. - The platform includes integrated solutions for unified endpoint management, data protection as-a-service, and security, addressing a wide range of IT service provider needs[45]. - The platform supports thousands of device types across major categories, including Windows, macOS, and Linux, enabling comprehensive management of IT environments[49]. - The platform's automation capabilities enable customers to scale their operations with fewer technical support personnel, enhancing operational efficiency[44]. - The platform is built on a multi-tier, multi-tenant architecture, enabling centralized control over distributed IT environments[39]. Customer and Employee Metrics - As of December 31, 2024, the company had 2,349 customers with Annual Recurring Revenue (ARR) over 50,000,representinga7.050,000, representing a 7.0% increase from 2,196 customers as of December 31, 2023[70]. - Customers with ARR over 50,000 accounted for approximately 57% of the company's total ARR as of December 31, 2024, up from 56% the previous year[70]. - The company employs 1,773 individuals globally, with 447 in the United States and 1,326 outside the U.S., including 131 employees from the acquisition of Adlumin, Inc.[90]. - Approximately 75% of the company's employees were located outside of the United States as of December 31, 2024[148]. Strategic Initiatives - The company employs a differentiated go-to-market approach that allows it to grow alongside its customers as they expand their services and customer bases[42]. - The company has established strategic technology partnerships to enhance its platform's extensibility and provide integrated solutions to customers[64][65]. - The company plans to continue investing in research and development, particularly in international markets, to enhance its platform's functionalities[147]. - The company has made several acquisitions, including the acquisition of Adlumin, Inc. in November 2024, as part of its growth strategy[142]. - The company may pursue additional acquisitions to expand its market presence, but identifying suitable candidates and securing financing could pose challenges[145]. Risks and Challenges - The company faces significant competition in the IT services market, with competitors having advantages such as greater brand awareness and larger sales budgets[131]. - The company may face adverse effects from economic conditions, including inflation and potential recession, impacting customer spending on IT services[182]. - The company acknowledges that its financial outlook is speculative and subject to significant uncertainties, which may lead to material variations from actual results[190]. - The company has experienced a tightening labor market, which could lead to increased costs and negatively affect operational efficiency[179]. - The company may face significant expenses and resource allocation issues related to monitoring and protecting its intellectual property rights[209]. Cybersecurity and Compliance - The company has invested heavily in security, adhering to compliance standards such as HIPAA, ISO/IEC 27001, and PCI DSS, ensuring robust protection for its solutions[61]. - The company has experienced increased cybersecurity threats, including sophisticated supply-chain attacks, which may impact its ability to protect its systems and data[215]. - Cybersecurity incidents have resulted in compromises of proprietary information and could materially harm the business, leading to significant financial and reputational damage[212]. - The Cyber Incident has adversely affected SolarWinds' business, reputation, customer relations, and financial condition[218]. - Significant costs related to the Cyber Incident include investigations, remediation efforts, and ongoing cybersecurity initiatives, which may negatively impact financial condition[220]. Corporate Culture and Employee Engagement - N-able achieved Great Place to Work certification and received multiple awards, including three Stevie Awards for diversity and employee engagement[101]. - The company provides resources for employee wellness, including comprehensive benefits and specialized wellness programming[99]. - N-able's learning and development program supports career growth through various training and development initiatives[100]. - The company has a strong focus on diversity, equity, and belonging, with employee-driven Communities of Interest supporting various groups[95]. - The company is focused on maintaining its corporate culture as it expands, which is vital for recruiting and retaining talent[180].