Cost Management and Financial Strategy - The company initiated a multi-phase cost savings plan in August 2022, with phases approved in January 2023 and July 2023, aimed at reducing expenses and aligning with financial objectives[79]. - The company may not realize the anticipated benefits of its restructuring plans within the expected timeframe, which could disrupt operations[79]. - The company’s financial condition may be adversely affected by increased refund rates or estimated liabilities related to unredeemed vouchers[73]. - The company estimates future refunds based on historical experiences, and an increase in refund rates could significantly reduce liquidity and profitability[94]. - The company may incur significant costs related to misclassification of workers, which could adversely impact its financial position and results of operations[152]. - The company’s ability to utilize its net operating losses (NOLs) and other tax attributes may be limited by ownership changes as defined by the U.S. Internal Revenue Code[161]. - The company is currently facing a proposed tax assessment of 122.3millionrelatedtotransferpricingfortransactionsoccurringin2011[158].−Thecompanyhasoutstandingdebtof53.7 million and 197.3millioninaggregateprincipalamountforits2026Notesand2027Notesrespectively[163].−Theconditionalconversionfeatureofthe2026and2027Notesmayadverselyaffectthecompany′sliquidityiftriggered,requiringcashorsharestosettleconversionobligations[170].−Theaggregateprincipalamountofthe2026and2027Notesis53.7 million and 197.3million,respectively,withfixedinterestrates,limitingexposuretointerestratechanges[298].−Thecompanydoesnotintendtopaydividendsfortheforeseeablefuture,optingtoretainearningsforbusinessoperationsandexpansion[174].MarketStrategyandCompetition−Thecompany’sstrategyfocusesonbecomingatrustedmarketplaceforlocalservicesandexperiences,emphasizinglong−termrelationshipswithlocalmerchantstoenhanceinventoryselectionandcustomerexperience[77].−Thecompanyfacesincreasedcompetitionfrome−commercesitesandtraditionalmediacompanies,whichcouldadverselyimpactmarketshareandgrossprofit[90].−Thecompanycompetesagainstlargercompanieswithmoreresources,whichmayallowthemtorespondmorequicklytomarketchanges[92].−Thecompanymustcontinuetoinvestsignificantresourcestoretainexistingcustomersandacquirenewcustomerstogrowprofitability[89].−Thecompanybelievesthatmaintainingandenhancingitsbrandisessentialforexpandingitscustomerandmerchantbase,whichmayrequiresignificantinvestments[138].−Unfavorablemediacoveragecouldadverselyaffectthecompany′sreputation,impactingrevenueandcustomerloyalty[139].OperationalRisksandChallenges−Thecompanyfacessignificantrisksfrommacroeconomicchallenges,includinginflationarypressures,higherlaborcosts,andsupplychainissues,whichmayhindertheexecutionofitsstrategy[78].−Thecompany’soperatingresultsmayvarysignificantlyfromquartertoquarterduetotherapidlyevolvingnatureofitsbusinessandexternalfactors[80].−Thecompanyisdependentonattractingandretaininghigh−qualitymerchantstoimproveprofitabilityandgrowitsmarketplace,withafocusonenhancingthemerchantexperience[86].−Thecompany’sinternationaloperationsaresubjecttodiversesociopoliticalconditionsandregulatorychallenges,whichmayadverselyaffectitsbusiness[82].−Thecompany’sabilitytomaintainandimproveitstechnologyinfrastructureiscritical,asdisruptionscouldleadtocustomerloss[73].−Thecompanyfaceschallengesinmaintainingandimprovingitstechnologyinfrastructure,whichiscriticalforoperationalsuccess[122].−Disruptionsinserviceonthecompany′splatformscouldresultinlossofcustomersandmerchants,adverselyaffectingfinancialresults[122].−Thecompanyoperatesinthirteencountries,maintainingsignificantproprietaryandpersonaldata,whichposesaconstantriskofcyber−attacks[114].−Cybersecuritybreachescouldleadtosignificantreputationalharmandcustomerattrition,impactingfinancialperformance[116].−Thecompanycontinuestoinvestincybersecuritymeasures,buttherearenoassurancesthatthesewillbesufficienttopreventbreaches[119].−Thecompanyissubjecttopayments−relatedrisks,includingpotentialincreasesininterchangefeesandholdbacksfrompaymentprocessors[104].−Thecompanyreliesonemailandinternetsearchenginesfortraffic,andadeclineinthesesourcescouldadverselyaffectbusinessoperations[108].−ThecompanyreliesheavilyonInternetsearchenginesfortrafficgeneration,withpotentialnegativeimpactsfromalgorithmchangesaffectingsearchrankings[110].LegalandRegulatoryRisks−Thecompanyiscurrentlysubjecttomultiplelawsuitsrelatedtointellectualproperty,whichcouldresultinsubstantialfinancialandmanagerialresourceexpenditure[137].−Thecompanymayfacelegalliabilitiesrelatedtocontentpublishedonitsplatforms,whichcouldmateriallyaffectitsbusiness[153].−ThecompanyisexposedtorisksassociatedwithcompliancetonewESGregulations,whichcouldharmitsreputationandfinancialcondition[162].−Thecompanymayfaceincreasedcompliancecostsduetoevolvingprivacylaws,whichcouldimpactitsoperationalresults[149].−Noncompliancewithprivacyregulationscouldresultinsignificantfines,potentiallyupto€20millionor48.3 million, compared to a deficit of $21.7 million in 2023[297].