
Financial Performance - HSBC reported a pre-tax profit of 30.3 billion in 2023, representing a growth of approximately 6.6%[14]. - Pre-tax profit increased by 32.3 billion, including a net favorable impact of 32.3 billion in 2024, up from 34.1 billion, compared to 65.9 billion, with a fixed exchange rate basis showing an increase of 67.4 billion[25]. - The net interest income for HSBC was 35.8 billion in 2023, reflecting a decline of about 8.7%[15]. - Total revenue for the group was 33 billion, compared to 1 billion to 32.6 billion, a 3% increase from 2023, with a target increase of about 3% for 2025[192]. Capital and Dividends - The common equity tier 1 capital ratio improved to 14.9%, up from 14.8% in 2023, indicating a stronger capital position[17]. - HSBC declared a total dividend of 0.21 per share, compared to 0.36 per share, totaling 0.21[25]. - The group aims to maintain a common equity tier 1 capital ratio of 14% to 14.5% and a dividend payout ratio target of 50% for 2025[30]. Strategic Initiatives - The bank plans to reduce its cost base by 1.5 billion from non-strategic business activities to areas with significant competitive advantages and value-added returns in the medium term[24]. - The company plans to implement a new organizational structure starting January 1, 2025, to enhance growth potential[44]. - The group is actively reviewing its operations in various regions, including plans to exit certain markets and streamline its organizational structure[30]. Sustainable Financing and ESG - HSBC has provided and facilitated sustainable financing and investment totaling 294.4 billion in 2023[20]. - The company aims to achieve net-zero emissions by the end of 2050, with significant progress in reducing operational emissions expected by 2030, targeting a reduction of over 90% compared to 2019 levels[123]. - The company has invested billions of dollars in clean energy initiatives, supporting the transition to net-zero emissions and enhancing long-term financial returns for shareholders[120]. - The company anticipates a 40% reduction in operational, travel, and supply chain emissions by the end of 2030, while acknowledging that progress in supply chain emissions reduction has been slower than expected[123]. - The company is focusing on collaborating with clients to develop transition plans that align with its strategic business and market considerations[124]. Market Expansion and Customer Engagement - The group expanded its customer base by approximately 800,000 new clients in Hong Kong[58]. - The company is investing in technology, including artificial intelligence and data analytics, to improve customer experience and operational excellence[85]. - The group received multiple additional licenses to expand its business in mainland China and opened branches in 20 new cities in India[60]. - The company is committed to providing accessible banking services and resources to help customers manage their finances effectively[128]. Governance and Leadership - The board has established a governance framework to ensure informed decision-making and effective communication with stakeholders[164]. - The board will oversee the implementation of a new organizational structure by 2025 to enhance communication and employee experience[170]. - The new Group CEO, appointed in July 2024, aims to drive growth and simplify operations while maintaining prudent risk management[165]. - The board has initiated the recruitment process for a new Chief Financial Officer following the appointment of the new Group CEO, with interim leadership in place[166].