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The Lovesac pany(LOVE) - 2025 Q4 - Annual Report

Sales Performance - Sactionals represented 91.4%, 91.0%, and 89.8% of total net sales for fiscal years 2025, 2024, and 2023, respectively [28]. - Net sales from showrooms accounted for 62.6%, 62.5%, and 61.2% of total net sales for fiscal years 2025, 2024, and 2023, respectively [32]. - Ecommerce channel net sales represented 28.8%, 28.5%, and 27.1% of total net sales for fiscal years 2025, 2024, and 2023, respectively [32]. - Other net sales, including pop-up-shop sales, accounted for 8.6%, 9.0%, and 11.7% of total net sales for fiscal years 2025, 2024, and 2023, respectively [31]. - Total net sales for fiscal 2025 quarters were 19.5%, 23.0%, 22.0%, and 35.5%, indicating seasonal fluctuations [42]. - Repeat customers accounted for approximately 46.8% of all transactions in fiscal 2025, an increase from 43.6% in fiscal 2024 [224]. - The company’s business is seasonal, with higher revenues typically in the fourth fiscal quarter due to the holiday selling season [218]. Product Development and Offerings - The company launched the AnyTable and Sactionals Reclining Seat in September and November 2024, respectively, enhancing product offerings [28]. - The company’s product offerings include modular couches (Sactionals), premium foam beanbag chairs (Sacs), and the recently launched PillowSac Accent Chair and Sactionals Reclining Seat [213][214]. - The company’s product development focuses on non-seasonally driven products designed to last a lifetime and evolve with customer needs [61]. - The company plans to continue expanding its product line, but the success of new product introductions depends on various factors including market acceptance and timely delivery from suppliers [118]. Operational Strategy - The company aims to maximize customer lifetime value by delivering a consistent brand message across its omni-channel platform [38]. - The company is committed to enhancing its omni-channel operations to provide seamless access to products, which is crucial for meeting strategic business and financial goals [71]. - The company’s omni-channel approach includes direct-to-consumer sales through showrooms and online platforms, which is unique in the furniture industry [214]. - The company’s growth strategy includes expanding its showroom base while potentially closing underperforming locations to pursue more productive opportunities [70]. - The company intends to remodel existing showrooms to reflect a new design aimed at increasing customer traffic and sales, but there is no guarantee of success [127]. Supply Chain and Manufacturing - The company plans to invest in additional domestic manufacturing capabilities to support supply chain redundancy [40]. - A substantial portion of the company's business relies on a small number of suppliers, which could disrupt operations if affected [91]. - The company is experiencing supply chain disruptions due to a shortage of qualified labor among third-party suppliers, which may lead to increased costs and delays in deliveries [93]. - The company relies heavily on international suppliers located in countries such as China, Vietnam, and India, increasing the risk of supply chain disruptions due to geopolitical and economic factors [98]. - Recent regulatory uncertainties regarding international trade, including potential new tariffs on imports from countries like China and Mexico, could significantly increase the company's cost of goods sold [99]. - The company has no long-term contracts with suppliers, relying instead on order-by-order transactions, which may complicate supply chain stability [97]. Financial Performance and Risks - Global economic conditions and discretionary consumer spending pressures could adversely impact the company's financial performance [73]. - Economic downturns may lead to increased promotional sales, adversely affecting financial performance [73]. - The company anticipates that raw material prices will remain at historically high levels during fiscal 2026 due to inflation and increased tariffs, which could adversely impact gross margins [109]. - The company faces risks associated with inventory management, including potential excess inventory leading to markdowns or shortages resulting in missed sales opportunities [110]. - The company is subject to substantial lease obligations that account for a significant portion of selling, general, and administrative expenses, which could harm financial performance if cash flow from operations is insufficient [112]. - The company may face challenges in raising capital, which could adversely affect growth and financial condition [143]. Compliance and Governance - The company has established new Environmental, Social, and Governance (ESG) targets to minimize environmental impacts, with annual progress tracking by an internal ESG Committee [51]. - The company is subject to numerous laws and regulations, and failure to comply can lead to significant penalties and operational challenges [156]. - Compliance with evolving personal data protection laws is critical, as failure to comply could result in fines and damage to reputation [154]. - The company recognizes the importance of managing cybersecurity risks, which include operational risks, intellectual property theft, and data privacy violations [192]. Competitive Landscape - The company’s competitive landscape includes various retailers, and it differentiates itself through proprietary products, brand strength, and a unique consumer experience [48]. - The company faces risks from competition, with many competitors having greater resources and brand recognition [81]. - The online market for furniture is still developing, and the company is dependent on its growth; failure to attract consumers who traditionally purchase through retailers could hinder business [130]. Intellectual Property - The company owns 41 U.S. federal trademark registrations and 281 foreign trademark registrations, enhancing its intellectual property portfolio [43]. - The company has 35 issued U.S. utility patents and 63 issued foreign utility patents, scheduled to expire between 2025 and 2042, which include proprietary technologies such as the Sactional and StealthTech systems [46]. - There is uncertainty regarding the adequacy of the company's trademark protections, which may lead to potential counterfeiting or infringement issues [158]. - The company may not be able to obtain effective intellectual property protection internationally, potentially impairing its ability to manufacture and sell products in foreign markets [159]. Employee and Culture - As of February 2, 2025, the company employed 920 full-time associates and 1,104 part-time associates, along with 25 independent contractors [59]. - The company focuses on fostering an inclusive culture through its "Belonging at Lovesac" initiatives, which aim to mitigate bias and support diverse backgrounds [60]. - High employee turnover in the accounting department may impact internal controls and financial reporting [147]. Legal and Regulatory Matters - The company is currently involved in securities litigation, which could divert management's attention and result in significant expenses [167]. - The company agreed to a 1.5millioncivilpenaltyaspartofasettlementwiththeSECrelatedtofinancialreportingissues[148].Materialweaknessesininternalcontroloverfinancialreportingpreviouslyresultedinarestatementoffinancialstatements[144].StockandShareholderMattersThetradingpriceofthecompanyscommonstockhasbeenhighlyvolatile,influencedbyvariousfactorsincludingcustomergrowthandanalystexpectations[173].Futuresalesofcommonstockcouldleadtodilutionofexistingstockholdersownershipandpotentiallydecreasethestockprice[176].TheBoardofDirectorsapprovedasharerepurchaseprogramauthorizingthepurchaseofupto1.5 million civil penalty as part of a settlement with the SEC related to financial reporting issues [148]. - Material weaknesses in internal control over financial reporting previously resulted in a restatement of financial statements [144]. Stock and Shareholder Matters - The trading price of the company's common stock has been highly volatile, influenced by various factors including customer growth and analyst expectations [173]. - Future sales of common stock could lead to dilution of existing stockholders' ownership and potentially decrease the stock price [176]. - The Board of Directors approved a share repurchase program authorizing the purchase of up to 40.0 million of common stock [177]. - The company does not expect to declare any dividends in the foreseeable future, as substantial cash is required for continued operation and growth [188].