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Toast(TOST) - 2023 Q3 - Quarterly Report

Revenue Growth and Performance - Gross Payment Volume (GPV) for Q3 2023 reached 33.7billion,a3433.7 billion, a 34% increase compared to 25.2 billion in Q3 2022[92] - Annualized Recurring Run-Rate (ARR) as of September 30, 2023, was 1.218billion,up401.218 billion, up 40% from 868 million in the same period last year[92] - Total GPV for the nine months ended September 30, 2023, was 92.5billion,a4092.5 billion, a 40% increase from 66.3 billion in the same period in 2022[92] - Total revenue for the three months ended September 30, 2023, increased by 37% to 1,032millioncomparedto1,032 million compared to 752 million in the same period last year[115] - Subscription services revenue grew by 46% to 131millionforthethreemonthsendedSeptember30,2023,drivenbygrowthinrestaurantlocationsontheToastplatform[115]Financialtechnologysolutionsrevenueincreasedby36131 million for the three months ended September 30, 2023, driven by growth in restaurant locations on the Toast platform[115] - Financial technology solutions revenue increased by 36% to 856 million for the three months ended September 30, 2023, primarily due to growth in restaurant locations on the Toast platform[116] - Hardware revenue rose by 26% to 34millionforthethreemonthsendedSeptember30,2023,drivenbynewrestaurantlocationsandhighersalestoexistinglocations[116]RevenueBreakdownbySegmentSubscriptionservicesrevenueisprimarilybasedonarateperlocation,varyingbysoftwareproducts,hardwareconfiguration,andemployeecount[100]FinancialtechnologysolutionsrevenueincludestransactionbasedfeesandfeesfromworkingcapitalloansthroughToastCapital[101]Hardwarerevenueisgeneratedfromthesaleofterminals,tablets,handhelds,andrelateddevices,netofestimatedreturns[102]Professionalservicesrevenuecomesfrominstallationservices,includingbusinessprocessmapping,configuration,andtraining[102]Financialtechnologysolutionsrevenueisseasonal,typicallystrongerinQ2andQ3duetohighercustomersalesduringwarmermonths[97]ExpensesandInvestmentsResearchanddevelopmentexpensesfocusonplatformimprovementsandnewproductofferings,drivenbyemployeerelatedcostsandthirdpartysoftware[108]Salesandmarketingexpensesincreasedby1934 million for the three months ended September 30, 2023, driven by new restaurant locations and higher sales to existing locations[116] Revenue Breakdown by Segment - Subscription services revenue is primarily based on a rate per location, varying by software products, hardware configuration, and employee count[100] - Financial technology solutions revenue includes transaction-based fees and fees from working capital loans through Toast Capital[101] - Hardware revenue is generated from the sale of terminals, tablets, handhelds, and related devices, net of estimated returns[102] - Professional services revenue comes from installation services, including business process mapping, configuration, and training[102] - Financial technology solutions revenue is seasonal, typically stronger in Q2 and Q3 due to higher customer sales during warmer months[97] Expenses and Investments - Research and development expenses focus on platform improvements and new product offerings, driven by employee-related costs and third-party software[108] - Sales and marketing expenses increased by 19% to 100 million for the three months ended September 30, 2023, primarily due to higher employee-related costs[121] - Research and development expenses grew by 18% to 87millionforthethreemonthsendedSeptember30,2023,mainlyduetoincreasedemployeerelatedcosts[122]Generalandadministrativeexpensesincreasedby2687 million for the three months ended September 30, 2023, mainly due to increased employee-related costs[122] - General and administrative expenses increased by 26% to 98 million for the three months ended September 30, 2023, driven by higher bad debt and credit-related expenses[123] Profitability and Cash Flow - Adjusted EBITDA improved to 35millionforthethreemonthsendedSeptember30,2023,comparedtoalossof35 million for the three months ended September 30, 2023, compared to a loss of 19 million in the same period last year[133] - Free cash flow for the nine months ended September 30, 2023 was 12million,comparedto12 million, compared to (160) million in the same period of 2022[136] - Net cash provided by operating activities for the nine months ended September 30, 2023 was 43million,comparedto43 million, compared to (137) million in the same period of 2022[141] - Net cash used in investing activities for the nine months ended September 30, 2023 was 85million,comparedto85 million, compared to 25 million in the same period of 2022[141] - Net cash provided by financing activities for the nine months ended September 30, 2023 was 58million,comparedto58 million, compared to 36 million in the same period of 2022[141] - Net increase in cash, cash equivalents and restricted cash for the nine months ended September 30, 2023 was 16million,comparedto16 million, compared to (126) million in the same period of 2022[141] Financial Position and Liquidity - As of September 30, 2023, the company had cash and cash equivalents and marketable securities of 1,030million,excluding1,030 million, excluding 87 million held on behalf of customers and 49millioninrestrictedcash[138]Thecompanyhas49 million in restricted cash[138] - The company has 330 million available under its 2021 Facility as of September 30, 2023[138] - The company believes its existing cash and cash equivalents, along with available borrowing capacity, will be sufficient to meet working capital needs for at least the next 12 months[139] - Cash used in investing activities for the nine months ended September 30, 2023 included purchases of marketable securities, capitalized software, and an acquisition[144] - The company entered into an amendment to its revolving credit facility agreement on March 2, 2023 to replace LIBOR with SOFR[147] Other Financial Metrics - Interest income, net, increased to 10millionforthethreemonthsendedSeptember30,2023,upfrom10 million for the three months ended September 30, 2023, up from 3 million in the same period last year, due to higher income from marketable securities[125] - The change in fair value of warrant liability resulted in a gain of 18millionforthethreemonthsendedSeptember30,2023,comparedtoalossof18 million for the three months ended September 30, 2023, compared to a loss of 21 million in the same period last year[126] Customer and Market Reach - Toast serves approximately 99,000 restaurant locations as of September 30, 2023, processing $118 billion in GPV over the trailing 12 months[86]