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Barnes & Noble Education(BNED) - 2022 Q4 - Annual Report

Retail Segment Performance - In Fiscal 2022, the Retail Segment signed contracts for 92 new physical and virtual bookstores, estimated to generate approximately 128millioninfirstyearannualsales[27].Thecompanygenerated128 million in first-year annual sales[27]. - The company generated 102 million in net new business in the Retail Segment, despite pruning under-performing stores[27]. - The partnership with Fanatics and FLC has enhanced product assortment and e-commerce capabilities, driving growth in the general merchandise business[32]. - The company operates 1,427 bookstores, including 805 physical and 622 virtual locations, serving a diverse educational market[27]. - The Retail Segment offers a suite of digital content and services, including open education resources, to enhance student access and affordability[27]. - The average relationship tenure for physical bookstore management contracts is 15 years, with approximately 90% renewal rate from Fiscal 2019 to Fiscal 2022[34]. - The company transitioned over 300 stores to a Custom Store Solutions model during the pandemic, ensuring continued service to customers[30]. - In Fiscal 2022, total sales from the First Day programs increased by 91% compared to the prior year, indicating strong growth in affordable course material offerings[39]. - The company operates 73 customized cafés and 11 convenience stores at physical campus locations, adapting offerings to include more grab-and-go options[39]. - The company’s e-commerce sales for general merchandise have seen significant growth, supported by the development of a next-generation e-commerce platform launched in Fiscal 2021[39]. Digital Solutions and Services - The Digital Student Solutions (DSS) Segment includes Student Brands and bartleby, providing subscription-based writing services and study tools to students[57]. - Student Brands generates subscription revenue that is deferred and recognized over the service period, with a community of online learners across multiple digital properties[59]. - Bartleby offers various products including bartleby+, bartleby learn™, and bartleby write, providing millions of textbook solutions and 24/7 virtual writing assistance[62]. - The company leverages its physical and virtual bookstore relationships to enhance the adoption of its digital products, targeting both K-12 and higher education institutions[63]. Market Trends and Challenges - The overall economic environment, including the impact of the COVID-19 pandemic, has affected college enrollment and consumer spending patterns, leading to downward enrollment trends[69]. - The market for educational materials is undergoing significant change, with increasing costs and a shift towards online and digital platforms as alternatives to printed materials[67]. - The competitive landscape is evolving, with disintermediation trends allowing students to purchase materials directly from publishers and alternative sources, impacting traditional bookstore sales[69]. - The company faces significant competition from various digital student solutions providers, including Chegg.com and Grammarly, as well as traditional textbook vendors like Amazon[66]. - The transition to online curriculums has impacted the demand for print textbooks, leading to potential revenue declines[89]. Financial Performance - Total sales for the 52 weeks ended April 30, 2022, were 1,531,400,anincreasefrom1,531,400, an increase from 1,433,890 for the 52 weeks ended May 1, 2021, representing a growth of approximately 6.8%[321]. - Gross profit for the same period was 372,760,significantlyhigherthan372,760, significantly higher than 252,661 in the previous year, indicating a gross profit margin improvement[321]. - The net loss for the 52 weeks ended April 30, 2022, was 68,857,areductionfromanetlossof68,857, a reduction from a net loss of 139,810 in the prior year, showing a decrease in losses by approximately 50.8%[321]. - Basic and diluted loss per share improved to (1.33)from(1.33) from (2.81) year-over-year, reflecting better financial performance[321]. - Cash and cash equivalents increased to 10,388asofApril30,2022,comparedto10,388 as of April 30, 2022, compared to 8,024 as of May 1, 2021, indicating improved liquidity[326]. Employee and Workplace Initiatives - As of April 30, 2022, the company had approximately 4,600 domestic employees, including about 3,000 full-time employees and 270 full-time international employees[77]. - Approximately 64% of full-time and part-time domestic employees identify as women, and about 33% identify as ethnically diverse[81]. - The company offers a 401(k) retirement savings plan with a 100% match of employee contributions up to 4% of eligible compensation[80]. - The company has implemented safety measures in response to the COVID-19 pandemic, including increased sanitization efforts and remote work arrangements for non-retail employees[81]. - The company is focused on creating an inclusive culture and has required all employees to complete training aimed at preventing harassment and discrimination[81]. Strategic Initiatives and Future Outlook - The company anticipates that new bookstore contracts will drive future growth, while also expecting some less profitable stores to close[71]. - The strategic initiative to grow digital products and services is critical, but the company may face challenges in successful implementation and customer adoption[106]. - The company plans to pursue strategic acquisitions and partnerships to expand its business, but may encounter difficulties in identifying suitable candidates and obtaining financing[106]. - The company aims to expand its strategic opportunities through acquisitions and partnerships, enhancing its competitive position in the market[339]. Risks and Compliance - The company is investing in data protection and information technology to defend against increasing cyber-attack risks, with no material service interruptions reported to date[69]. - The company faces potential data privacy and cybersecurity risks, which could lead to legal exposure and damage to reputation if not managed properly[110]. - Changes in federal, state, local, or international laws could increase regulatory compliance requirements and operational costs for the company[119]. - The company relies on third-party web service providers, such as AWS, posing risks that could disrupt operations and impact the ability to serve customers[113]. - The company has entered into agreements with major textbook publishers to implement anti-counterfeit best practices, but may still inadvertently sell counterfeit textbooks[125].