Network Infrastructure and Operations - The company's network consists of 3,155 on-net buildings and serves 219 metropolitan markets across North America, Europe, Asia, South America, Oceania, and Africa[38] - The company operates 54 data centers with over 606,000 square feet of floor space, directly connected to its network[70] - The company's inter-city network includes 61,292 terrestrial fiber route miles[38] - The company's network operations centers are located in Washington, D.C., and Madrid, Spain, with plans to add centers in Kansas City, Atlanta, Dallas, and Orlando[40] - The company operates 1,512 data centers globally, including 1,458 CNDCs and 54 data centers, supporting services in 219 metropolitan markets across 51 countries[72] - The company anticipates adding a similar number of on-net buildings to its network in the coming years, following an increase from 3,035 in 2021 to 3,155 in 2022[171] - Delays in obtaining network equipment from Cisco due to supply chain issues may hinder the company's ability to upgrade and expand its network[209] Data Centers and Connectivity - The company has 1,837 Multi-Tenant Office Buildings (MTOBs) providing access to bandwidth-intensive tenants[39] - The company has 1,458 Carrier Neutral Data Centers (CNDCs) located in 1,264 buildings, offering the largest portfolio of CNDCs in the industry[68] - The company's corporate customers primarily purchase internet access with speeds ranging from 100 Mbps to 10 Gbps, with a shift towards higher capacity circuits[41] - The company is contractually obligated to pay maintenance fees for inter-city and intra-city dark fiber, and failure to pay could result in service disruptions and potential loss of customers[208] Sales and Workforce - The company's sales force as of December 31, 2022, included 698 full-time employees, with 548 quota-bearing sales employees[48] - The company experienced a 21:1 ratio of sales representatives with less than 12 months of tenure to regional learning managers in 2022[45] - As of December 31, 2022, the company had 1,076 employees, with 82.2% located in the United States and Canada, 16.8% in Europe, and 0.9% in Asia[73] - The company faces challenges in retaining and hiring employees due to its full-time in-office work policy and COVID-19 vaccination mandate, particularly within the sales department[126][140] - SG&A expenses increased by 0.4% in 2022, with sales force headcount growing from 633 in 2021 to 698 in 2022[163] Financial Performance and Liquidity - The company had cash, cash equivalents, and restricted cash of 275.9millionasofDecember31,2022,maintainingahighlevelofliquiditydespitetheCOVID−19pandemic[137]−Netcashprovidedbyoperatingactivitiesfor2022was173.7 million, compared to 170.3millionin2021and140.3 million in 2020[145] - Net cash used in investing activities for 2022 was 79.0million,primarilyforpurchasesofpropertyandequipment,comparedto69.9 million in 2021 and 56.0millionin2020[146]−Quarterlydividendpaymentsincreasedto169.9 million in 2022, up from 150.3millionin2021and129.4 million in 2020[148] - The company redeemed 375.4millionof2024NotesinJune2022andissued450.0 million of 2027 Notes for net proceeds of 446.0million[149]−Thecompanyexpectstoprovideapproximately363 million to meet expected quarterly dividend payments over the next two years[175] - The company's total cash, cash equivalents, and restricted cash were 275.9millionasofDecember31,2022[191]−Thecompany′stotalindebtednesswas1.3 billion as of December 31, 2022, including 304.2millioninfinanceleaseobligations[192]−Thecompanyissued500.0 million of 2027 Notes with a 7.00% interest rate in June 2022[194] - The company issued 500.0millionof2026Noteswitha3.500.6 million in November 2021 and 1.2millioninMay2022undertheSwapAgreement,butpaid3.4 million in November 2022, resulting in a net cash interest cost[123] - The company received 0.6millioninnetcashsavingsfromtheSwapAgreementsettlementinNovember2021[176]−Thecompanyreceived1.2 million in net cash savings from the Swap Agreement settlement in May 2022[176] - The company paid 3.4millioninnetcashinterestcostfromtheSwapAgreementsettlementinNovember2022[176]−ThefairvalueoftheSwapAgreementwasaliabilityof52.1 million as of December 31, 2022[176] - The company made a 61.7milliondepositwiththecounterpartytotheSwapAgreement[176]OperationalExpensesandCosts−Networkoperationsexpensesincreasedby0.83.1 million from 2021 to 2022 due to taxes including the Universal Service Fund[199]