Business Performance - The company had a policy renewal rate of 94.1% for voluntary business in 2023, up from 93.8% in 2022 and 93.5% in 2021[24]. - As of December 31, 2023, the company had over 8,500 voluntary business policyholders with an average annual workers' compensation policy written premium of 28,658[24].−Thecompany′sexpenseratiowas29.3285,355 thousand, an increase from 276,110thousandin2022,representingagrowthof6.5135,758 thousand in gross premiums in 2023, making up 47.6% of voluntary business, an increase from 44.8% in 2022[30]. - Florida contributed 13.4% of gross premiums in 2023, the highest among states, compared to 11.8% in 2022[33]. - Total voluntary business gross premiums written in 2023 reached 277.3million,a4.1266.2 million in 2022[30]. Underwriting and Claims Management - The company utilizes proactive safety reviews, with 93.4% of new voluntary business policyholders having pre-quotation safety inspections in 2023[13]. - Open indemnity claims per field case manager averaged 44 claims as of December 31, 2023, which is significantly lower than the industry average[14]. - The company aims to increase market penetration in existing states, leveraging specialized underwriting expertise and safety services[17]. - The company employs a proactive approach to underwriting and claims management, with an average of 44 open indemnity claims per field case manager as of December 31, 2023[14]. - The underwriting strategy focuses on hazardous industries, with a selective approach to policyholder evaluation based on industry trends and statistical data[36]. Reserves and Losses - As of December 31, 2023, the total net reserve for loss and loss adjustment expenses was estimated at 554.2million,whichincludes13.0 million for mandatory pooling arrangements[61]. - The gross case loss and DCC reserves decreased to 535.1millionin2023from559.6 million in 2022, reflecting a decline of approximately 4.0%[63]. - The gross unpaid loss, DCC, and AO reserves totaled 673.9millionasofDecember31,2023,downfrom696.0 million in 2022, indicating a reduction of approximately 3.2%[63]. - The company established reserves for incurred but not reported (IBNR) losses amounting to 119.8millionasofDecember31,2023,slightlyupfrom118.9 million in 2022[63]. - The total incurred losses for the current accident year in 2023 were reported at 189.7million,comparedto192.9 million in 2022[68]. - The average case incurred amount is subject to significant variability due to factors such as medical treatment uncertainties and judicial determinations[55]. - Sensitivity analysis indicated that a 30% increase in paid loss development factors would result in a net loss and DCC amount change of 31.1million,representinga5.9896.5 million, with a fair value of 886.0millionasofDecember31,2023[78].−Thecompany’sinvestmentpolicyaimstopreservecapitalandsurpluswhilemaximizingafter−taxincomeandrisk−adjustedtotalreturn[78].−Themajorityoffixedmaturitysecuritiesareclassifiedas"held−to−maturity,"withchangesinnon−creditrelatedunrecognizedgainsandlossesnotreflecteduntilrealized[80].−TheeffectiveinterestratefortheinvestmentportfoliocategoriesasofDecember31,2023,isdetailedinthemanagement′sdiscussionandanalysissection[81].−Thepre−taxinvestmentyieldforthetwelvemonthsendedDecember31,2023,was3.42.0 million and Texas requiring $5.0 million[139]. - The 2023 IRIS results for AIIC, SOCI, and AIICTX were within expected values for all 13 industry ratios, indicating stable financial conditions[140]. - The company estimates that more than 300 insurance companies participate in the workers' compensation market, with its competitive advantages including underwriting expertise and lower premium rates compared to state insurance pools[104][105].