Restaurant/Retail Segment - PAR's Restaurant/Retail segment serves over 70,000 active restaurant locations with omnichannel cloud-based software and hardware solutions[14] - PAR's subscription services include SaaS solutions and transaction-based payment processing, with over 500 integration partners[18][23] - PAR's hardware offerings include POS terminals, tablets, wireless headsets, and drive-thru systems, designed for harsh food service environments[24] - PAR's long-term relationships with McDonald's and Yum! Brands contribute 17% of total revenue[31] - PAR's SaaS solutions include PUNCHH for customer loyalty and MENU for digital ordering, enhancing customer engagement and operational efficiency[18][19] - PAR's omnichannel solutions aim to integrate data points for guest satisfaction and operational efficiencies across restaurant enterprises[16] - The Restaurant/Retail segment offers omnichannel solutions including point-of-sale, customer engagement, digital ordering, and payment processing[278] - The company's revenue in the Restaurant/Retail segment is derived from hardware sales, subscription services, and professional services, with revenue recognition governed by ASC Topic 606[307] - Hardware revenue is recognized at the point in time when the customer obtains control of the asset, typically upon delivery to a third-party carrier[309] - Subscription service revenue, including SaaS solutions, is recognized ratably over the contract period, which generally ranges from 12 to 36 months[311] - Software support revenue is recognized ratably over the contract term, typically 12 months, as the company satisfies its "stand-ready" obligations[312] - Transaction-based payment processing revenue is recognized net of refunds and reversals, with variable fees allocated based on ASC 606 allocation objectives[313] - Deferred revenue for the Restaurant/Retail segment was 7.3million(current)and4.2 million (non-current) as of December 31, 2023[371] - Total disaggregated revenue for 2023 was 124.9million(PointinTime)and151.8 million (Over Time) for the Restaurant/Retail segment[375] - Net accounts receivable for 2023 was 63.4million,with42.7 million from the Restaurant/Retail segment[378] Government Segment - PAR's Government segment provides advanced systems and software solutions for the U.S. Department of Defense and intelligence community[37] - PAR's ISR group focuses on mobile geospatial applications, C-sUAS, and data science, supporting tactical edge situational awareness[38][39] - PAR's ISR group is expanding through the development and implementation of C-sUAS systems, supporting force protection efforts[41] - PAR's MS group operates and maintains satellite communication and teleport facilities with ultra-high, super high, and extremely high frequency satellite communication earth terminals[42] - Approximately 70% of PAR's MS group footprint is outside the continental U.S., with contracts in Europe, Middle East, Africa, Australia, and U.S. commonwealths and territories[45] - PAR Government has an average contract duration of three to five years, with some contracts continuing for 20 years or more[46] - PAR Government offers three commercial software products: geospatial visualization (GV) image processing suite, Situation-X (Sit-X), and GVStreamer software[48] - PAR's MS group provides 24/7/365 support services for satellite communication systems, including satellite control center operations and mission planning[43] - PAR's MS group supports critical information systems for the National Command Authority, DoD, and other federal agencies, with a significant global presence[45] - PAR Government's commercial software business focuses on video streaming and replication technologies for unmanned aerial vehicle operators and tactical edge mobile device users[51] - The Government segment provides ISR solutions, mission systems operations, and commercial software products for defense and intelligence applications[278] - The company's Government segment revenue is predominantly recognized over time, with revenue generated from services, materials, software, hardware, and maintenance[322] - The government segment had a contract backlog of 326.0millionasofDecember31,2023,with179.5 million expected to be recognized in the next 12 months[373] Financial Performance - Total revenues for 2023 increased to 415.8million,up16.9355.8 million in 2022[268] - Subscription service revenue grew to 122.6millionin2023,a25.797.5 million in 2022[268] - Net loss for 2023 was 69.8million,slightlyhigherthanthe69.3 million loss in 2022[268] - Cash and cash equivalents decreased to 37.4millionin2023from70.3 million in 2022[266] - Total assets declined to 802.6millionin2023from854.9 million in 2022[266] - Research and development expenses increased to 58.4millionin2023,up2048.6 million in 2022[268] - Gross margin improved to 98.3millionin2023,up10.189.3 million in 2022[268] - Weighted average shares outstanding increased to 27.6 million in 2023 from 27.2 million in 2022[268] - Net loss for 2023 was 69.8million,comparedto69.3 million in 2022 and 75.8millionin2021[274]−Cashusedinoperatingactivitiesdecreasedto17.1 million in 2023 from 43.1millionin2022and53.2 million in 2021[274] - Cash used in investing activities was 7.8millionin2023,significantlylowerthan66.7 million in 2022 and 383.0millionin2021[274]−Cashandcashequivalentsdecreasedto47.5 million at the end of 2023 from 77.5millionin2022and188.4 million in 2021[274] - Stock-based compensation expense was 14.4millionin2023,comparedto13.4 million in 2022 and 14.6millionin2021[274]−Depreciationandamortizationexpensesincreasedto27.5 million in 2023 from 26.1millionin2022and21.4 million in 2021[274] - Total shareholders' equity decreased to 333.1millionattheendof2023from375.2 million in 2022 and 504.3millionin2021[271]−Netlosspersharefor2023was(2.53), compared to (2.55)in2022and(3.02) in 2021[337] Acquisitions and Contingent Considerations - The fair value of contingent consideration for the MENU Technologies AG acquisition was adjusted to 0.6millionasofDecember31,2023[260]−TheMENUAcquisitionresultedinaninitialcontingentconsiderationliabilityof14.2 million in 2022, which was adjusted to 9.8millionbytheendof2022andfurtherreducedto0.6 million by the end of 2023[330][331] - The MENU acquisition in 2022 involved 18.4millionincashand6.3 million in company stock, with an additional 14.2millionearn−outpotential[342]−TheMENUearn−outfairvaluewasadjustedto0.6 million as of December 31, 2023, down from 14.2millionatacquisition[342]−ThePunchhacquisitionin2021totaled507.7 million, including 397.5millionincashand1,493,130sharesofcompanystock[353]−Thecompanyincurred1.1 million in acquisition expenses related to the MENU acquisition[349] - The Punchh acquisition resulted in a 3.5millionreductionincashconsiderationduetoescrowaccountsettlements[356]−ThefairvalueofdevelopedtechnologyinthePunchhacquisitionwasreducedby3.6 million during 2021[358] - The total purchase price allocation for the Punchh Acquisition was 553.8million,withgoodwillaccountingfor415.1 million[361] - The Punchh Acquisition added 27.7millioninrevenuefortheyearendedDecember31,2021[369]−Thecompany′sunauditedproformatotalrevenuefor2021was291.6 million, with a net loss of 79.1million[370]DebtandFinancialInstruments−AsofDecember31,2023,PARhad120.0 million and 265.0millioninaggregateprincipalamountoutstandingonthe2026Notesand2027Notes,respectively[252]−Long−termdebtdecreasedto377.6 million in 2023 from 389.2millionin2022[266]−Thecompanyrepurchased66.3 million of 2024 Notes using proceeds from the 2026 Notes issuance, resulting in a loss on settlement of 8.1million[389]−The2027Noteswereissuedat265.0 million with a 1.500% interest rate, used to repay the 180.0millionOwlRockTermLoanandforgeneralcorporatepurposes[390]−Thecompanyacquired13.75 million of 2024 Notes in exchange for 497,376 shares of common stock, resulting in a 0.6millionlossonextinguishmentofdebt[391]−The2026Notesareconvertibleat23.2722sharesper1,000 principal amount, while the 2027 Notes are convertible at 12.9870 shares per 1,000principalamount[392]−Theimpliedeffectiverateoftheliabilitycomponentforthe2024Notes,2026Notes,and2027Noteswas10.262.4 million and an implied value of the convertible feature of 17.6million[395]−Initialmeasurementofthe2026Notesresultedinaliabilityof93.8 million and an implied value of the convertible feature of 26.2million[395]−Initialmeasurementofthe2027Notesresultedinaliabilityof199.2 million and an implied value of the convertible feature of 65.8million[395]−Issuancecostsforthe2024Notesamountedto4.9 million, with 3.8millionallocatedtodebtand1.1 million to equity components[395] - Issuance costs for the 2026 Notes amounted to 4.2million,with3.3 million allocated to debt and 0.9milliontoequitycomponents[395]−Issuancecostsforthe2027Notesamountedto8.3 million, with 6.2millionallocatedtodebtand2.1 million to equity components[395] Research and Development - Research and development expenses were 58.4millionin2023,upfrom48.6 million in 2022 and 34.6millionin2021[36]−Researchanddevelopmentexpensesincreasedto58.4 million in 2023, up 20% from 48.6millionin2022[268]WorkforceandDiversity−PARGovernment′sU.S.employeepopulationconsistsof2723.6 million in 2023 from 37.6millionin2022,withfinishedgoodsdroppingto13.6 million from 22.0million[379]−Property,plant,andequipmentincreasedto43.4 million in 2023 from 37.6millionin2022,withsoftwareassetsrisingto17.2 million from 12.4million[380]−Internallydevelopedsoftwarecostsincreasedto36.9 million in 2023 from 32.3millionin2022,withaweightedaverageamortizationperiodof1.95years[382]−Goodwillincreasedto489.7 million in 2023 from 486.8millionin2022,primarilyduetoforeigncurrencytranslationadjustments[384]LeasesandContingentLiabilities−Thecompany′stotalleaseexpensefor2023was2.0 million, with future lease payments totaling 4.6million[376][377]−Warrantyprovisionsdecreasedto650,000 in 2023 from 722,000in2022,with112,000 in claims settled in 2023 compared to 224,000in2022[304]−ContingentconsiderationliabilityrelatedtotheMENUAcquisitionwasreclassifiedtoaccruedexpenses,withabalanceof0.6 million in 2023 compared to zero in 2022[298] Insurance and Legal Settlements - The company received 0.5millionininsuranceproceedsduring2023and4.4 million in 2021, related to the settlement of a legacy claim[332] Shareholder Equity and Stock Options - The company had 920,403 anti-dilutive stock options outstanding as of December 31, 2023, down from 1,029,417 in 2022 and 1,305,881 in 2021[336] Miscellaneous - Payments to Act III Management for services decreased to 0.1millionin2023from0.6 million in 2022 and 1.3millionin2021[306]−InQ42023,thecompanyacquiredpaymentfacilitatorreferralcommissionsfor2.2 million, increasing intangible assets[341]