Financial Performance - New business profit increased by 39% to 3.027 billion[3]. - Adjusted operating profit increased by 6% to 146 million[8]. - Overall, new business profit slightly declined by 3% on a non-economic basis, while profit margins improved by 7 percentage points[7]. - The adjusted IFRS operating profit for the period was 1.505 billion in 2022, indicating a significant recovery[9]. - The total income from insurance operations was 0.947 billion for the first half of 2023, a significant improvement from a net loss of 756 million, a significant improvement from a loss of (1,797) million for the year ended December 31, 2022, which included a loss of 0.0626 per share, up from 361 million in the first half of 2023, compared to 1 trillion from 2022 to 2033[16]. - The local division in Hong Kong and the mainland China traveler segment saw significant performance, with local annual premium equivalent sales increasing by 68%[7]. - In mainland China, the company proactively withdrew certain guaranteed savings products, leading to a 25% increase in annual premium equivalent sales from agents and a 53% increase in capacity[7]. - The company aims for a compound annual growth rate of new business profit of 15% to 20% from 2022 to 2027[4]. - The company aims for a compound annual growth rate (CAGR) of 15% to 20% in new business profit from 2022 levels by 2027, targeting new business profit of 54 billion[34]. Customer Experience and Product Development - The company plans to enhance customer experience and focus on technology-driven distribution to drive growth[4]. - Prudential plans to enhance customer experience to acquire more customers and increase loyalty, thereby creating lifetime value[19]. - The company launched a new comprehensive multi-critical illness product in H1 2023 to meet diverse customer needs[46]. - The company is focusing on transforming its health business model to become a trusted partner in health care, aiming to double new business profit from health insurance between 2022 and 2027[29]. - The company aims to achieve a customer retention rate close to 90% and increase the lifetime wallet share of existing customers[24]. Regulatory and Compliance - The group’s capital management framework adheres to the capital requirements set by the Hong Kong Insurance Authority, ensuring compliance with regulatory standards[100]. - The company is committed to regularly assessing the suitability and affordability of its products, aiming to reduce complexity while enhancing transparency in costs and benefits[116]. - Regulatory compliance complexity continues to increase, particularly in light of geopolitical tensions and evolving regulations across multiple jurisdictions[118]. - The company is actively monitoring market developments and engaging with policymakers and regulatory bodies to address compliance with existing and new regulations[119]. Risk Management - The group is focused on creating long-term value for stakeholders, particularly in high-growth markets in Asia and Africa[129]. - The group faces market risks from fluctuations in stock prices, interest rates, credit spreads, exchange rates, and property prices, with a moderate inflation risk primarily from rising medical costs[132]. - The group actively manages market risk through policies, risk appetite statements, and the use of derivatives for hedging[132]. - The group has established a risk governance framework led by the Group Risk Committee, which oversees risk policies and communication across major business units[121]. - The group is committed to responsible management of environmental, social, and governance (ESG) issues, with a focus on enhancing customer access to health and financial security[140]. Investment and Asset Management - Prudential manages over 227.7 billion as of June 30, 2023, reflecting inflows from external clients and favorable market changes[36]. - The company has invested over 1 billion in core capabilities, particularly in customer, distribution, health, and technology sectors[33]. Economic and Market Conditions - The ongoing high inflation and interest rates, along with economic uncertainty, have increased strategic and business risks for the group[111]. - The tightening of monetary conditions and rising debt servicing costs may lead to a slowdown in economic growth and increased risk of recession globally[114]. - The group anticipates that macroeconomic conditions will remain challenging, potentially affecting new business growth and investment performance[114]. - Global inflation has decreased since mid-2022, but core inflation remains above central bank targets, particularly in the US and UK, driven by strong service demand and a tight labor market[113]. Transformation and Technology - The company is facing significant transformation risks due to the implementation of major change plans, which include enhancing digital capabilities and operational efficiency[143]. - The company has established a transformation risk framework to ensure robust governance and risk management during its strategic initiatives[143]. - The company is transforming its technology platform to an open structure to quickly adopt market innovations and enhance customer interaction through generative AI[30]. - The company has invested in advanced analytics technology and AI tools to strengthen its financial crime risk management capabilities[145].
保诚(02378) - 2023 - 中期业绩