IFRS 17 Adoption and Impact - The company adopted IFRS 17 'Insurance Contracts' on January 1, 2023, with an effective date of January 1, 2022, impacting the measurement of insurance contract liabilities, including the transition Contractual Service Margin (CSM)[36][42] - The transition to IFRS 17 required significant auditor judgment due to the complexity of models and key assumptions, including discount rates and risk adjustments[42] - The company applied the Full Retrospective Approach to most contracts issued on or after January 1, 2021, and the Fair Value Approach for contracts issued prior to this date[42] - The audit of insurance contract liabilities included testing the methodology and calculations, as well as assessing the adequacy of disclosures[42] - The company's net insurance service result includes insurance revenue representing the change in the Liability for Remaining Coverage (LRC) relating to insurance services, expected claims, changes in risk adjustment, and release of Contractual Service Margin (CSM)[174] - Insurance contract liabilities were recorded at 482billionasofDecember31,2023,with355 billion measured under the variable fee approach (VFA) and the general measurement model (GMM)[42] - The company derecognizes insurance contracts when the rights and obligations are extinguished or the contract is modified, resulting in a change in the measurement model or applicable standard[170] Financial Instruments and Fair Value Measurements - The company changed its method of accounting for the classification and measurement of financial instruments due to the adoption of IFRS 9 'Financial Instruments'[37] - Fair value measurements are categorized into three levels: Level 1 (quoted prices in active markets), Level 2 (observable inputs), and Level 3 (significant non-market observable inputs)[72][74][75] - Invested assets recorded at 87.6billion,withderivativeassetsandliabilitiesat0.6 billion and 2.7billionrespectively,classifiedasLevel3infairvaluehierarchy[43]−RealestateinvestmentsareclassifiedasLevel3forfairvaluedisclosure,withfairvaluedeterminedusingexternalappraisalsandvaluationtechniqueslikediscountedcashflowsandcomparablesalesanalysis[97][98]−MortgagesareclassifiedasLevel3forfairvaluepurposesduetothelackofmarketobservabilityofsignificantvaluationinputs[92]−Thefairvalueofembeddedderivativeliabilitiesincreasedfrom395 million in 2022 to 487millionin2023,reflectingcreditandinterestraterisksininsuranceandinvestmentcontracts[337]−Thefairvalueoflong−termdebtwas5,525 million in 2023, slightly down from 5,587millionin2022,determinedusingLevel2valuationtechniques[580]InsuranceContractLiabilitiesandReinsurance−Insurancecontractliabilitiesincreasedto367.996 billion in 2023, up from 354.849billionin2022[53]−InsurancecontractliabilitiesasofDecember31,2023,totaled1,110,645 million, with 1,074,764milliondueover5years[408]−ReinsurancecontractheldliabilitiesasofDecember31,2023,amountedto8,448 million, with 6,097milliondueover5years[408]−Netreinsurancecontractheldassetsdecreasedfrom43,480 million in 2022 to 39,820millionin2023[358]−Reinsuranceassetstotaled40,249 million in 2023, down from 44,053millionin2022,with911) million for 2023[57] - Income tax expenses (recoveries) on unrealized foreign exchange gains (losses) on net investment hedges at 13millionfor2023[57]−Incometaxexpenses(recoveries)oninsurance/reinsurancefinanceincome(expenses)at(1,853) million for 2023[57] - Income tax expenses (recoveries) on unrealized gains (losses) on fair value through OCI investments at 1,863millionfor2023[57]−Incometaxexpenses(recoveries)onreclassificationofnetrealizedgains(losses)onfairvaluethroughOCIinvestmentsat(8) million for 2023[57] - Total income tax expenses (recoveries) at (6)millionfor2023[57]−TaxratesforJapan,Canada,andU.S.jurisdictionswere28.0417.210 billion in 2023, compared to 400.142billionin2022[53]−Thecompany′sinvestedassets,predominantlydebtinstruments,aremeasuredatFairValuethroughOtherComprehensiveIncome(FVOCI),reflectingthetimevalueofmoneyinincomeorexpensesandfinancialriskchangesinOCI[180]−PrivateequityinvestmentsareaccountedforusingtheequitymethodorclassifiedasFVTPL,withfairvaluedeterminedusingvariousvaluationtechniques[100]−TotalinvestmentreturnfortheyearendedDecember31,2023was29.426 billion, with 26.158billionfrominsurancecontractsand3.268 billion from non-insurance[380] - The company's dynamic hedging program assumes equity hedges offset 95% of the hedged variable annuity liability movement due to market changes[499] - The company's macro equity risk hedging program aims to maintain earnings sensitivity to public equity market movements within Board-approved risk appetite limits[476] Credit Risk and Expected Credit Losses (ECL) - Expected credit loss (ECL) impairment allowances are measured using probability-weighted macroeconomic scenarios, considering past events, current conditions, and future economic outlooks[102] - The company's ECL calculations include probability of default (PD) and loss given default (LGD), based on internal credit experience and contractual cash flow expectations[105] - The company measures Expected Credit Losses (ECL) using a three-stage approach, with Stage 1 and 2 exposures generating ECLs for each individual exposure, while Stage 3 ECLs are assessed individually or collectively based on the nature of the instrument and impairment[108] - The company uses four probability-weighted macroeconomic scenarios to estimate ECLs, with economic forward-looking inputs varying by market and projected at the country, province, or more granular level[110] - Stage 1 financial instruments recognize 12-month ECLs, representing the portion of lifetime ECLs resulting from default events within 12 months of the reporting date, while Stage 2 and 3 financial instruments recognize full lifetime ECLs[115] Goodwill and Intangible Assets - The company's goodwill represents the difference between the fair value of purchase consideration of an acquired business and its proportionate share of the net identifiable assets acquired, initially recorded at cost and subsequently measured at cost less any accumulated impairment[113] - Intangible assets with indefinite useful lives, such as the John Hancock brand name and certain investment management contracts, are not amortized but are subject to an annual impairment test[118] - Goodwill decreased from 6,014millionto5,919 million in 2023 due to foreign exchange rate changes[340] - Indefinite life intangible assets decreased from 1,861millionto1,825 million in 2023, primarily due to foreign exchange rate impacts[340] - Finite life intangible assets increased by 312millionin2023,drivenbysoftwareadditionsof274 million[340] - Total goodwill and intangible assets decreased from 10,519millionto10,310 million in 2023, impacted by foreign exchange rate changes[340] - Asia WAM goodwill decreased from 450millionto438 million in 2023 due to foreign exchange rate changes[346] - U.S. WAM goodwill decreased from 1,286millionto1,250 million in 2023, primarily due to foreign exchange rate impacts[346] Capital Management and Risk - The company's capital management framework sets internal targets above regulatory requirements, considering factors such as regulatory expectations, stress testing results, and risk assessments[618] - The company's foreign exchange risk management strategy aims to match the currency of assets with liabilities, with no material unmatched currency exposure as at December 31, 2023[526] - The company's credit risk exposure includes 3,437indebtsecuritiespastduelessthan90daysand257 past due 90 days or greater as at December 31, 2022[537] - 95% of debt securities and private placements are rated as investment grade BBB or higher as of December 31, 2023, compared to 96% in 2022[563] - Government debt securities accounted for 38% of total debt securities in 2023, up from 36% in 2022[563] - The largest single issuer exposure in the equity portfolio remained at 2% of the total portfolio in both 2023 and 2022[563] - Income-producing commercial office properties decreased to 37% of real estate in 2023 from 41% in 2022, with a value of 4,829millioncomparedto5,486 million in 2022[563] - The largest concentration of mortgages and real estate in Ontario, Canada increased to 29% in 2023 from 27% in 2022, with a value of 19,003millioncomparedto18,343 million in 2022[563] Derivatives and Hedging - The company uses derivatives, non-derivative financial instruments, and reinsurance contracts to mitigate financial risk arising from direct participation contracts applying the Variable Fee Approach (VFA) measurement model[147] - Changes in value of hedged items due to benchmark interest rate changes recognized at (53)millionfortheyearendedDecember31,2023[43]−Changesinvalueofhedgeditemsduetoforeigncurrencydenominateddebtinstrumentsrecognizedat742 million for the year ended December 31, 2023[43] - The Company's dynamic hedging program assumes equity hedges offset 95% of the hedged variable annuity liability movement due to market changes[499] - The Company was over-collateralized on OTC derivative assets, OTC derivative liabilities, securities lending, and reverse repurchase agreements by 424,1,420, 20,andnil respectively (2022 – 507,1,528, 63,andnil)[557] Financial Position and Performance - Total assets increased to 875.574billionin2023,upfrom833.689 billion in 2022[53] - Net income for 2023 was 5.607billion,asignificantimprovementfromanetlossof1.979 billion in 2022[56] - Total comprehensive income for 2023 was 5.005billion,slightlydownfrom5.797 billion in 2022[56] - Shareholders' and other equity holders' retained earnings increased to 4.819billionin2023,upfrom3.947 billion in 2022[59] - Common shares repurchased amounted to 745millionin2023,comparedto838 million in 2022[59] - Total liabilities, excluding those for account of segregated fund holders, increased to 449.303billionin2023,upfrom436.901 billion in 2022[53] - Total equity grew to 48.727billionin2023,from48.226 billion in 2022[59] Segregated Funds and Investment Contracts - Segregated funds net assets rose to 377.544billionin2023,from348.562 billion in 2022[53] - Investment contract liabilities held at amortized cost increased from 2,452millionto9,281 million due to reclassification from insurance contract liabilities under IFRS 4[229] - Total in-scope financial liabilities increased from 69,821millionto78,125 million, driven by classification and measurement changes[229] - Investment contract liabilities as of December 31, 2023, stood at 264,150million,with263,401 million for account of segregated fund holders[456] - Policy deposits for investment contract liabilities increased by 3,365millionin2023,contributingtoayear−endbalanceof11,067 million[460] - The fair value of investment contract liabilities in Asia decreased from 607millionin2022to438 million in 2023[458] Real Estate and Rental Income - Rental income from investment properties increased from 825millionin2022to840 million in 2023, while direct operating expenses rose from 458millionto473 million, resulting in a net total of 367millionforbothyears[262]−TheCompany′sinvestmentpropertywasvaluedat11,417 million as of December 31, 2022, with no specific maturity terms[292] - Income-producing commercial office properties decreased to 37% of real estate in 2023 from 41% in 2022, with a value of 4,829millioncomparedto5,486 million in 2022[563] Global Minimum Tax (GMT) and Tax Compliance - The Company's exposure to the Global Minimum Tax (GMT) is not expected to impact operations in jurisdictions like Ireland, Japan, Luxembourg, Netherlands, the UK, and Vietnam, as no current tax expense or recovery related to GMT is disclosed[235] - The Company applied a temporary mandatory exception from recognizing deferred tax assets and liabilities related to the GMT, as per amendments to IAS 12[239] Actuarial Methods and Assumptions - The 2023 review of actuarial methods and assumptions resulted in a 3,197milliondecreaseinpre−taxfulfilmentcashflows,increasingpre−taxnetincomeattributedtoshareholdersby171 million[413] - Changes in actuarial methods and assumptions in Asia led to a 2,513milliondecreaseinpre−taxfulfilmentcashflows,increasingpre−taxnetincomeattributedtoshareholdersby107 million[433] - The U.S. long-term care triennial review increased pre-tax fulfilment cash flows by 118millionin2022[439]−Thecompanysecured2.5 billion in premium increase approvals as of September 30, 2022, aligning with pre-tax fulfilment cash flow assumptions[442] Counterparty and Collateral Management - The percentage of the Company's derivative exposure with counterparties rated AA- or higher was 33% (2022 – 36%)[551] - The largest single counterparty exposure was 1,357(2022–1,582), with net exposure after master netting agreements and collateral held at nil(2022–nil)[551] - The Company had loaned securities with a market value of 626(2022–723) as at December 31, 2023[543] - The Company's total single name CDS notional amount was 131(2022–159) with a fair value of 3(2022–4)[547] - The fair value of collateral held as security was 22,264millionin2023,downfrom25,247 million in 2022, reducing net exposure to 17,984millionfrom22,465 million[572] Long-Term Debt and Interest - Interest paid on long-term debt increased to 231millionin2023from204 million in 2022[578] - The fair value of long-term debt was 5,525millionin2023,slightlydownfrom5,587 million in 2022, determined using Level 2 valuation techniques[580] Insurance Finance and Reinsurance Finance - Insurance finance (income) expenses for 2022 were 68,833million[362]−Insurancefinance(income)expensesfor2023were24,306 million[364] - Reinsurance finance income (expenses) from reinsurance contracts held for the year ended December 31, 2023 was a gain of 505million,includinga120 million loss from foreign exchange movements[380] - Total insurance finance income (expenses) from insurance contracts issued for the year ended December 31, 2023 was a loss of 25.993billion,includinga952 million loss from foreign exchange movements[380] Opening and Closing Balances - Opening insurance contract liabilities for account of segregated fund holders were 130,836millionasofJanuary1,2022[362]−Netclosingbalanceforinsurancecontractswas464,392 million as of December 31, 2022[362] - Net opening balance for insurance contracts as of January 1, 2023 was 464,392million[364]−NetclosingbalanceforinsurancecontractsasofDecember31,2023was481,994 million[364] - Closing insurance contract liabilities for account of segregated fund holders were 114,143millionasofDecember31,2023[364]−OpeningreinsurancecontractheldassetsasofJanuary1,2022were45.699 billion, with net opening balance of 50.750billion[368]−NetclosingbalanceforreinsurancecontractsasofDecember31,2022was43.480 billion, with closing assets of 45.871billionandliabilitiesof2.391 billion[368] - Opening reinsurance contract held assets as of January 1, 2023 were 39.656billion,withnetopeningbalanceof43.480 billion[370] - Net closing balance for reinsurance contracts as of December 31, 2023 was 39.820billion,withclosingassetsof42.355 billion and liabilities of 2.790billion[370]NewBusinessandReinsuranceContracts−NewbusinessreinsurancecontractsinAsiaasofDecember31,2023hadestimatedpresentvalueofcashoutflowsof916 million and inflows of 815million[377]InvestmentReturnsandInsuranceRevenue−TotalinvestmentreturnfortheyearendedDecember31,2023was29.426 billion, with 26.158billionfrominsurancecontractsand3.268 billion from non-insurance[380