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FiscalNote(NOTE) - 2023 Q4 - Annual Report

Financial Performance - Total revenues for the year ended December 31, 2023, were 132.6million,upfrom132.6 million, up from 113.8 million in 2022, representing a year-over-year growth of approximately 16.5%[20] - As of December 31, 2023, the company's run-rate revenue was 139.7million,and139.7 million, and 121.3 million when excluding discontinued products[48] - The company reported net losses of 115.5millionand115.5 million and 218.3 million for the years ended December 31, 2023 and 2022, respectively[83] - Approximately 90% of the company's revenues are subscription-based, highlighting the importance of maintaining high renewal rates[84] - The company acknowledges that its market opportunity estimates and growth forecasts are subject to significant uncertainty and may not prove accurate[142] Customer Base and Retention - Recurring revenues from the subscription-based model account for approximately 90% of total revenues, indicating strong customer loyalty and retention[20] - The net revenue retention (NRR) rate for subscription customers was approximately 99% for Q4 2023 and 94% for the year ended December 31, 2023[48] - The company maintains a diverse client base, including over half of the Fortune 100, which provides stability and mitigates business risks[38] - The company serves a diverse customer base, including over half of the Fortune 100, indicating strong market penetration[48] Growth Strategy and Market Expansion - The company has completed 16 acquisitions since 2017, enhancing its product portfolio and increasing its scale in the market[33] - The total addressable market for legal and regulatory information services was approximately 37billionin2021,withexpectationsforcontinuedexpansioninthecomingyears[34]Thesalesoptimizationstrategyaimstoincreaserevenuegrowthbyfocusingonlargerenterpriseandgovernmentaccounts,enhancingsalesproductivityandefficiency[30]Thecompanyplanstoleverageitscoretechnologytoexpandintoadjacentmarkets,includingsectorslikecybersecurity,telehealth,andthegigeconomy[32]Thecompanyaimstoexpanditstechnologyplatformandservicesthroughstrategicacquisitions,indicatingagrowthorientedstrategy[57]ResearchandDevelopmentOngoinginvestmentsinresearchanddevelopmentareaimedatimprovingproductofferingsandcustomerexperience,includingnewproprietarytechnologyanddataintegrations[31]TheintegrationofAI,machinelearning,andnaturallanguageprocessingisexpectedtoenhancedataanalysisanddecisionmakingcapabilities,providingacompetitiveadvantage[37]Thecompanyholds16patentsandhas9patentspending,showcasingitscommitmenttoinnovationandintellectualproperty[55]Thecompanyemphasizestheimportanceofadequateresearchanddevelopmentresourcestoremaincompetitiveandeffectivelyintroducenewfeaturesandcapabilities[106]Researchanddevelopmentprojectsaretechnicallychallengingandexpensive,potentiallyleadingtodelaysingeneratingrevenuefromnewfeatures[107]OperationalChallengesThecompanyfaceschallengesinforecastingfuturerevenuegrowthduetoincreasedcompetitionandmarketmaturation[78]Thecompanymaynotsuccessfullydeveloporacquireenhancementstoitsservices,whichcouldimpairrevenuegrowth[90]Thecompanyssalescyclesarelengthyandunpredictable,requiringsignificantresourceswithoutguaranteedsales[101]Thecompanymayfacechallengesinaccuratelyestimatingthesizeofitstotaladdressablemarket,potentiallylimitingfuturegrowth[102]Thecompanymayexperiencefluctuationsinforeigncurrencyexchangeratesthatcouldadverselyimpactitsresultsofoperationsasitexpandsinternationally[164]FinancialManagementandDebtAsofDecember31,2023,thecompanyhad37 billion in 2021, with expectations for continued expansion in the coming years[34] - The sales optimization strategy aims to increase revenue growth by focusing on larger enterprise and government accounts, enhancing sales productivity and efficiency[30] - The company plans to leverage its core technology to expand into adjacent markets, including sectors like cybersecurity, telehealth, and the gig economy[32] - The company aims to expand its technology platform and services through strategic acquisitions, indicating a growth-oriented strategy[57] Research and Development - Ongoing investments in research and development are aimed at improving product offerings and customer experience, including new proprietary technology and data integrations[31] - The integration of AI, machine learning, and natural language processing is expected to enhance data analysis and decision-making capabilities, providing a competitive advantage[37] - The company holds 16 patents and has 9 patents pending, showcasing its commitment to innovation and intellectual property[55] - The company emphasizes the importance of adequate research and development resources to remain competitive and effectively introduce new features and capabilities[106] - Research and development projects are technically challenging and expensive, potentially leading to delays in generating revenue from new features[107] Operational Challenges - The company faces challenges in forecasting future revenue growth due to increased competition and market maturation[78] - The company may not successfully develop or acquire enhancements to its services, which could impair revenue growth[90] - The company’s sales cycles are lengthy and unpredictable, requiring significant resources without guaranteed sales[101] - The company may face challenges in accurately estimating the size of its total addressable market, potentially limiting future growth[102] - The company may experience fluctuations in foreign currency exchange rates that could adversely impact its results of operations as it expands internationally[164] Financial Management and Debt - As of December 31, 2023, the company had 239.9 million in total indebtedness, with 158.2millionsecuredbysubstantiallyallassetsand158.2 million secured by substantially all assets and 81.7 million unsecured[136] - The company entered into a new senior secured term loan facility providing for an aggregate principal amount of up to $150.0 million, which refinanced certain existing indebtedness[137] - Financial maintenance covenants under the senior term loan may restrict the company's operational flexibility and ability to incur additional debt[139] Cybersecurity and Risk Management - The cybersecurity risk management program is led by a Vice President with over 15 years of experience, indicating a strong focus on adapting to emerging threats[215] - The Company has obtained SOC-2 certification for many of its products, subjecting them to an annual compliance audit by a third party[216] - The Company requires all employees to participate in annual cybersecurity training, reviewed by the information security function[217] - The Audit Committee oversees the Enterprise Risk Management program, which includes monitoring cybersecurity risks[218] - The Company conducts quarterly reporting to the Audit Committee on the severity of material risks and mitigation measures[218] Legal and Regulatory Risks - The company is subject to various legal and regulatory risks that could adversely impact its operations and financial condition[135] - The company is subject to sanctions and anti-corruption laws, and non-compliance could result in significant penalties and harm its reputation[161] - The company may face risks related to government contracts, including unpredictable demand and compliance with regulatory requirements[117] Workforce and Talent Management - The company employs around 680 employees as of December 31, 2023, reflecting growth in workforce to support its expanding operations[23] - Attracting and retaining highly skilled personnel, particularly in AI and machine learning, is critical for the company's success and innovation[123] - There is a significant competition for skilled sales personnel, which may impact the company's ability to achieve revenue growth[129] Corporate Governance and Shareholder Structure - The company’s co-founders hold approximately 6.4% of the common stock but control about 54.0% of the voting power due to the dual-class stock structure[196] - The company is classified as a "controlled company" under NYSE rules, which may limit stockholders' corporate governance protections[197] - The issuance of additional shares may cause significant dilution of existing stockholders' ownership interests and potentially lower the market price of Class A Common Stock[202]