Branch Operations - As of March 31, 2024, the company had 1,048 branches across 16 states, having opened 3 new branches and merged 28 branches during fiscal 2024[17] - The company may merge branches on a case-by-case basis based on profitability and operational efficiency[17] - The company plans to continue expanding operations in existing markets and potentially enter new states based on demographic profiles and regulatory environments[17] - The company’s ability to expand is contingent upon obtaining necessary regulatory approvals and identifying suitable locations for new branches[19] - As of March 31, 2024, the company had 1,048 branches across 16 states, with over 100 branches located in Texas and Georgia[17] - In fiscal 2024, the company opened 3 new branches and merged 28 branches into existing ones due to insufficient returns or for efficiency reasons[17] Financial Performance - Interest and fee income from installment loans accounted for 81.7% of total revenues in fiscal 2024, with an average annual percentage rate of 47.5% for the loan portfolio[20] - The company prepared approximately 83,000 tax returns in fiscal 2024, generating net revenue of approximately $29.5 million from tax preparation services[27] - The captive insurance subsidiary reinsured approximately 12.6% of the credit insurance sold, contributing approximately $2.9 million to total revenue in fiscal 2024[24] - The Company reported a total of 670,160 loans with an average gross loan balance of $1,906, resulting in a total gross loan balance of $1,277,149,000 as of March 31, 2024[29] - Loan originations for fiscal 2024 included 67.3% refinancings of existing loans, compared to 71.4% in fiscal 2023 and 63.9% in fiscal 2022[33] - Approximately 18.8% of the Company's loans in fiscal 2024 were generated through new loans to previous customers, up from 16.9% in fiscal 2023[35] - The Company experienced significant seasonal fluctuations, with the highest loan demand typically occurring from October to December[30] - Advertising expenses as a percentage of revenue were approximately 1.7% in fiscal 2024, compared to 1.0% in fiscal 2023 and 3.1% in fiscal 2022[40] Loan Portfolio - The company offers small loans with amounts ranging from $250 to $2,450 and large loans from $2,500 to $32,400, with terms generally from 6 to 14 months[21] - As of March 31, 2024, 46.5% of gross loans receivable had annual percentage rates of 0 to 36%, while 53.5% had rates greater than 36%[21] - The Company operates in states where it can garnish wages for loan repayment, but generally does not resort to litigation for collections[36] - The Company has a proprietary credit score system to evaluate potential customers, focusing on attributes like payment history and outstanding debt[31] - The total number of loans and average gross loan balance varied by state, with Texas having the highest number of loans at 162,542 and an average balance of $1,586[29] Regulatory Environment - The company is subject to extensive regulation, which includes state laws that impose constraints on lending activities and require annual license renewals for branches[54][57] - Regulatory changes, including potential federal legislation, could significantly impact the company's ability to operate profitably, particularly if a national interest rate cap is imposed[66] - The company actively participates in trade associations and lobbying efforts to address changes in consumer credit regulations that could affect its operations[61] - The company faces challenges related to compliance with both state and federal regulations, which could lead to penalties or operational restrictions if not adhered to[62][64] Employee Relations and Diversity - As of March 31, 2024, the company employed 2,872 full and part-time employees, with approximately 2,600 branch-based team members across 16 states[48] - The gender demographics of the team members show 85.38% female and 14.59% male, while the racial demographics include 55.27% White, 20.71% Hispanic or Latino, and 16.08% Black or African American[50] - The company offers a comprehensive suite of benefits, including healthcare, a 401(k) plan with employer matching, and various paid time off programs[51] - The company maintains strong employee relations, with a focus on promoting from within for field leadership positions[47] - The company has a commitment to workplace diversity and inclusion, recognizing the value of different perspectives[49] - The company has a diverse executive team with extensive experience in various financial and operational roles, enhancing its strategic capabilities[52][53] - The company is focused on training and development to increase internal talent pools, which is key to its future success[50] Technology and Operations - The Company has invested in technology for workforce management to enhance operational agility and meet changing business needs[47] - The company maintains an online platform for stakeholders to access financial reports and other relevant information[67]
World Acceptance (WRLD) - 2024 Q4 - Annual Report