Workflow
载通(00062) - 2020 - 年度财报

Operations and Services - The company operates approximately 4,000 buses, providing public bus services covering 417 routes in Hong Kong[14]. - The company has a fleet of 241 buses under the Dragon Bus Company, operating 38 routes connecting New Territories to Hong Kong International Airport[14]. - The company operates non-franchised bus services through subsidiaries, including Sunshine Bus Holdings[14]. - The company continues to optimize its route network and provide real-time information to enhance service quality[13]. - KMB operates approximately 4,000 buses across 417 routes, serving over 2.8 million passengers daily, making it the largest public bus operator in Hong Kong[65]. - The bus service network operated 417 routes by the end of 2020, adapting to changes in operational environments and population distribution[75]. - New bus routes were introduced, including route 82D to improve service in the Pak Shek Kok area, and routes 285 and 285A to facilitate access to the Fo Tan area[77][78]. - The company has implemented a series of enhanced cleaning measures for buses since March 2020 to improve passenger confidence in hygiene[55]. - The company is actively exploring new routes to meet changing passenger demands, particularly for local tourism and consumption[55]. Financial Performance - Total revenue for the year 2020 was HKD 6,190.9 million, a decrease of 24% from HKD 8,112.2 million in 2019[22]. - Profit attributable to equity holders was HKD 408.6 million, down 33% from HKD 605.3 million in the previous year[22]. - Earnings per share decreased by 35% to HKD 0.90 from HKD 1.38 in 2019[22]. - The total equity attributable to equity holders increased by 20% to HKD 13,186.3 million from HKD 10,971.7 million[22]. - The net debt decreased by 37% to HKD 788.8 million from HKD 1,250.7 million[22]. - The stock price at the end of 2020 was HKD 14.98, a decline of 26% from HKD 20.20 at the end of 2019[27]. - Kowloon Bus Company (KMB) recorded a post-tax profit of HKD 203.3 million in 2020, a decrease of HKD 111.6 million compared to 2019, with passenger volume dropping by 24.0% due to the COVID-19 pandemic[42]. - Long Win Bus Company reported a post-tax profit of HKD 600,000 in 2020, down HKD 53.1 million from 2019, with passenger volume declining significantly by 38.4%[42]. - The group reported a profit attributable to shareholders of HKD 1.9041 billion for the year ended December 31, 2020, an increase from HKD 1.2988 billion in 2019, primarily due to a non-recurring gain of HKD 1.4955 billion from the sale and revaluation of a 50% stake in TM Properties Investment Limited[41]. Safety and Health Measures - The company emphasizes safety as its top priority, implementing various measures to ensure excellent safety performance[8]. - The company has established a mask production line to meet health safety standards during the pandemic[30]. - KMB and Long Win enhanced safety measures by introducing advanced driving assistance systems and the "GreenRoad" driver feedback system to improve driving safety[49]. - The safety policy emphasizes the commitment to providing a safe and healthy environment for all users of the company's services, with ongoing training for maintenance personnel[137]. - The company has implemented a series of pandemic response measures, including the distribution of self-produced masks to employees and the installation of non-contact infrared thermometers at bus depots[160]. - The company established a cleanroom and mask production line in Hong Kong, becoming the first bus operator to provide self-produced masks for employees[163]. - The "Kowloon Bus Mask" achieved ASTM Level 2 certification, ensuring high-quality protection for both employees and passengers[162]. - The company launched a series of public health campaigns to promote safety measures among passengers[158]. Environmental Initiatives - The company is committed to introducing innovative technologies and environmentally friendly solutions to meet customer needs[10]. - The company has invested in 15 single-deck electric buses and is seeking government funding for double-deck electric buses to align with environmental policies[1]. - KMB has installed solar panels at multiple depots and plans to explore similar installations at satellite depots to contribute to zero-emission goals[1]. - The company is actively researching renewable energy and zero-emission bus technologies, including the introduction of solar-powered double-decker buses[190]. - The company has implemented measures to reduce greenhouse gas emissions and improve air quality, including the use of low-sulfur diesel and advanced emission reduction devices[192]. - KMB installed over 300 solar panels at the Tuen Mun depot to enhance renewable energy application, contributing to a 2% reduction in total electricity consumption[195]. - The company has installed charging facilities at major depots to support the development of electric buses[189]. - KMB and Long Win have introduced a total of 3,306 and 213 EU V or above licensed buses, respectively, primarily operating in low-emission zones to improve air quality[170]. Customer Engagement and Technology - The company launched a new rewards program "FUN Points Reward" to enhance customer engagement through its app[36]. - The upgraded App1933 provides real-time bus arrival information and additional features like traffic conditions and weather updates, improving passenger experience[85]. - Long Win introduced a diversified electronic payment system in March 2020, expanding to its entire fleet by May, allowing passengers more payment options, especially for those without Hong Kong dollars or Octopus cards[92]. - The company is focused on expanding its electronic payment systems, with KMB installing electronic payment systems on 500 buses to meet the needs of passengers[48]. - The "KMB x LWB FUN Points Reward Program" allows passengers to earn points for rewards while using the bus services[181]. Community and Social Responsibility - The company has engaged in community support activities, including donating customized bus stop signs to elderly care homes[51]. - The company has established a "Volunteer Team" that has accumulated over 340,000 hours of service during the pandemic[52]. - The company donated masks to local charities, helping vulnerable groups such as residents of subdivided flats and the homeless[161]. - The company received multiple awards in 2020, including the "15 Year+ Caring Company" logo from the Hong Kong Council of Social Service and the "Good Employer Award 2020" from the Labour Department[122]. - The average training hours per employee is 17.1 hours, with over 16% of employees being from minority groups, disabled individuals, or retirees[119]. Fleet and Infrastructure - The company has implemented 47 route restructuring plans in 2020 to enhance service efficiency and address overlapping routes[75]. - The fleet includes 442 Euro VI buses, 2,846 Euro V buses, 10 electric buses, and 8 supercapacitor buses, with an average fleet age of approximately 6.60 years[189]. - The company has modified approximately 200 buses to provide dual wheelchair spaces, mainly serving routes passing hospitals[170]. - KMB has upgraded 20 bus waiting shelters in 2020, increasing the total number to 2,609[180]. - The company has installed 1,775 seats at bus stops to improve accessibility for the elderly and disabled by the end of 2020[180]. Governance and Compliance - The board of directors consists of 9 non-executive directors, 5 independent non-executive directors, and 1 executive director, focusing on long-term development and shareholder value[124]. - The company has a comprehensive risk management system that identifies and manages risks, including those related to climate change, with reports submitted to the audit and risk management committee three times a year[124]. - The company has established a whistleblowing policy to encourage reporting of misconduct, bribery, and other violations, with no reported incidents of corruption during the reporting period[125]. - The company maintains a procurement process based on price, quality, and compliance with legal and contractual obligations, ensuring fair competition and preventing bribery[128].