Financial Performance - Operating income reached 15.271 billion, representing a 2% increase year-over-year[9] - Profit before tax was 4.172 billion, reflecting an 8% growth compared to the previous year[9] - Basic earnings per share increased to 75.7 cents, up by 14.3 cents[9] - The tangible equity return for the group reached 20.2% in 2019, an improvement from a negative 20.6% in 2018[24] - The pre-tax operating profit increased by 12% to HKD 23.18 billion, driven by revenue growth and prudent cost management[71] - Basic operating income increased to HKD 15,271 million, up 2% from HKD 14,968 million in 2018[107] - Pre-tax profit increased by 8% to HKD 4,172 million, compared to HKD 3,857 million in 2018[110] - Corporate and institutional banking profit rose by 12% to HKD 2,318 million, contributing significantly to overall pre-tax profit[110] Capital and Shareholder Returns - The common equity tier 1 capital ratio stood at 13.8%, with a 39 basis point increase, within the target range of 13%-14%[8] - Total shareholder return was 20.2%, with a detailed review available on page 7[8] - The board declared a final ordinary dividend of 20 cents per share, bringing the total dividend for 2019 to 863 million or 27 cents per share, an increase of 29% compared to 2018[30] - The company utilized 1 billion in surplus capital for share buybacks and announced an additional buyback of up to 500 million in ordinary shares due to a strong capital ratio returning to the target range of 13%-14%[30] Sustainable Development and Corporate Responsibility - The company achieved 93.1% of its sustainable development goals, marking a 2% improvement[8] - The company is focused on integrating sustainable finance across its business areas to support community inclusivity[5] - The group is committed to adapting to external changes, including geopolitical and social transformations, which have become the new normal[24] - The company aims to achieve net-zero emissions and exclusively use renewable energy by 2030, with a target to facilitate 35 billion in renewable energy projects from 2020 to 2024[34] - The "Futuremakers by Standard Chartered" program was launched to address inequality in the market, focusing on education, employment, and entrepreneurship for youth, especially girls and women[61] Market Presence and Regional Performance - The company operates in four regions and serves four customer categories, supported by nine global functional departments[10] - The Greater China and North Asia region contributed 40% of the group's total revenue in 2019[16] - Operating income in the ASEAN and South Asia region was significant, with Singapore and India being the largest markets[11] - The bank has a presence in 59 markets globally, with operations in all ten ASEAN countries[15] - Operating income in Africa and the Middle East reached 25.62 billion, with the UAE, Nigeria, and Kenya being key markets[11] Digital Transformation and Innovation - The company has been recognized as the world's best consumer digital bank by Global Finance Awards, reflecting its progress in digitalization and innovation[33] - The percentage of retail banking customers actively using digital services increased to 54% in 2019, up from 49% in 2018 and 45% in 2017[35] - The company is focusing on improving returns in four major markets, with encouraging progress in overall operating profit[33] - The company aims to enhance sustainable finance offerings to support products and services with positive social and environmental impacts[70] Risk Management and Governance - The group has reformed its risk management framework to address non-financial risk factors, enhancing its capital and liquidity strength[22] - The group has established a strong governance level, as indicated by an external review of the board's effectiveness[23] - Effective risk management is highlighted as essential for sustainable business development, combining global expertise with local insights[43] - The company aims to maintain the highest standards of integrity in combating financial crime as part of its sustainable business model[42] Employee Engagement and Diversity - Employee engagement score improved, with 71,000 employees (91%) participating in the annual survey, showing overall job satisfaction increased[159] - The gender ratio in senior positions has reached 30% female representation, reflecting progress in diversity initiatives[159] - The company aims to raise the percentage of women in senior positions to 35% by 2024 as part of its sustainability goals[167] - Over 80% of employee leaders completed the Inclusive Leadership Program aimed at fostering skills to eliminate unconscious bias[165] Economic Outlook and Challenges - Global economic growth is estimated to slow to 3.0% in 2019, down from 3.8% in 2018, with the US economy showing resilience supported by a strong labor market[39] - The company anticipates global growth to stabilize around 3% in 2020, with a projected economic growth of 5.5% in China, impacted by the COVID-19 outbreak[39] - The company expects that the ongoing global economic recovery is cyclical and remains fragile, with structural challenges persisting[39] - The company highlights that emerging markets are becoming increasingly important drivers of global growth, despite rising nationalism and protectionism posing threats to long-term growth prospects[39]
渣打集团(02888) - 2019 - 年度财报