Financial Performance - The net profit for the year ended December 31, 2019, was approximately MYR 13.36 million, a decrease of about MYR 1.77 million compared to MYR 15.13 million for the year ended December 31, 2018[7]. - Total revenue for the year ended December 31, 2019, was approximately MYR 79.47 million, down 4.41% from MYR 83.14 million in the previous year, primarily due to a decrease in service seat bookings from clients, especially in the insurance and charity sectors[13]. - The average number of monthly booked service seats decreased from approximately 1,139 in 2018 to about 1,101 in 2019, while the revenue per service seat remained relatively stable at MYR 6,015 and MYR 6,083 for 2019 and 2018, respectively[14]. - Employee costs slightly decreased by about MYR 0.49 million or 0.87% to approximately MYR 55.78 million for the year ended December 31, 2019, with an average monthly employee count remaining stable at 1,430[19]. - Other income significantly increased by approximately MYR 2.83 million compared to MYR 0.77 million in the previous year, mainly due to interest income from financial loans totaling MYR 26 million at an annual interest rate of 10%[17]. - The group recorded a net profit of approximately RM 13.36 million for the year ended December 31, 2019, down from RM 15.13 million in 2018, resulting in a net profit margin of 16.8% compared to 18.2% in 2018[26]. - Cash generated from operating activities was RM 9.16 million for the year ended December 31, 2019, a decrease from RM 23.35 million in 2018[27]. - Employee costs totaled approximately RM 55.78 million for the year ended December 31, 2019, accounting for about 70.2% of total revenue, up from 67.7% in 2018[34]. - The top five customers accounted for approximately 70.0% of total revenue for the year ended December 31, 2019, compared to 66.6% in 2018, indicating a high concentration of revenue risk[36]. Operational Changes - The company plans to strengthen its market position as a leading external customer contact service provider in Malaysia by expanding capacity and upgrading existing IT systems[7]. - The company aims to develop an integrated billing and reconciliation service system and establish a dispatch customer contact center to leverage the potential of dispatch customer contact services[7]. - The management is committed to pursuing innovation and turning challenges into opportunities to provide the best service to customers[7]. - The strategy focuses on increasing service seats beyond current customer bookings to improve financial results[69]. Financial Position - As of December 31, 2019, the group had total equity and liabilities of approximately RM 73.89 million and RM 9.88 million, respectively[29]. - The capital-to-debt ratio increased to 5.8% as of December 31, 2019, compared to 0.8% in 2018, indicating a significant rise in total debt relative to equity[30]. - As of December 31, 2019, trade receivables amounted to RM 19.04 million, with approximately RM 16.86 million or 89% collected by the report date[36]. - The company raised a total of RM 138 million from its IPO, with RM 60.3 million net proceeds allocated for various planned uses, including RM 28.52 million utilized for expanding customer contact services[41]. - The unutilized proceeds amount to approximately MYR 24.89 million, consistent with the disclosures in the prospectus[42]. - As of December 31, 2019, the group had bank deposits pledged as collateral amounting to approximately MYR 3.43 million, an increase from MYR 2.97 million in 2018[43]. - The group has a capital commitment of MYR 120,000 for potential equity investments as of December 31, 2019, compared to none in 2018[46]. Governance and Compliance - The board declared a special dividend of 5 cents per ordinary share on November 29, 2019, with payment made on December 23, 2019[59]. - The board does not recommend the payment of a final dividend for the year ended December 31, 2019, compared to a dividend of 6 cents per share in 2018[60]. - The company has maintained compliance with the Hong Kong Stock Exchange's corporate governance code, ensuring at least three independent non-executive directors on the board[112]. - The board is responsible for corporate governance matters, including the development and review of governance policies and compliance with legal and regulatory requirements[153]. - The company has adopted a diversity policy for its board members, considering factors such as gender, age, cultural background, and professional experience[127]. - The board has established three committees: Audit Committee, Remuneration Committee, and Nomination Committee to assist in fulfilling its responsibilities[145]. - The company has a dividend policy that allows for distribution in cash or shares, subject to the board's discretion and approval by shareholders[139]. Risk Management - The company identified key risks affecting operations, including the ability to secure sufficient labor and the risk of delayed payments from five major clients[169]. - The management team is focused on risk management strategies to mitigate potential impacts from market volatility, with a dedicated budget of $HH million for risk assessment initiatives[108]. Market Outlook - The overall outlook for the group remains positive despite global economic challenges and uncertainties, including the ongoing trade war and the impact of the COVID-19 pandemic[69]. - The group continues to review potential opportunities, including partnerships with new database owners, insurance companies, or Islamic banks to enhance financial performance[69]. - The company is exploring market expansion opportunities in the Asia-Pacific region, targeting a market share increase of EE% by 2021[105]. Miscellaneous - The total charitable donations made by the company during the year ended December 31, 2019, amounted to approximately 123,500 Malaysian Ringgit[175]. - The company primarily engages in telemarketing services for financial products, including insurance and credit card promotions, targeting Malaysian banks and insurance companies[167]. - The company has not engaged in any significant acquisitions or disposals for the year ended December 31, 2019[58]. - The company has not purchased, redeemed, or sold any of its listed securities during the year ended December 31, 2019[179].
比特策略(06113) - 2019 - 年度财报