Financial Performance - The group's net profit for the year ended December 31, 2020, was approximately MYR 16.07 million, an increase of 20.3% or about MYR 2.71 million compared to MYR 13.36 million for the year ended December 31, 2019[8]. - The company recorded revenue of approximately RM 83.90 million for the year ended December 31, 2020, an increase of about 5.58% compared to RM 79.47 million for the year ended December 31, 2019, primarily due to an increase in the number of service seats booked by clients, especially charities[17]. - The increase in net profit was primarily driven by a revenue increase of approximately MYR 4.43 million from Malaysian operations, offset by tax expenses of about MYR 1.35 million[12]. - The company reported a net profit of approximately RM 16.07 million for the year ended December 31, 2020, compared to RM 13.36 million for the year ended December 31, 2019, resulting in a net profit margin increase from 16.8% to 19.2%[29]. - The average number of service seats booked per month increased from 1,101 seats for the year ended December 31, 2019, to 1,132 seats for the year ended December 31, 2020, with revenue per service seat rising from RM 6,015 to RM 6,177[17]. Operational Developments - The total number of service seats booked by customers as of December 31, 2020, was approximately 1,118, with a revenue increase of about 5.6% due to higher bookings from clients, particularly charities[8]. - The company opened two new customer contact centers during 2020 to meet social distancing requirements and business expansion needs[12]. - The company has implemented various preventive measures and flexible work arrangements to mitigate the impact of the COVID-19 pandemic on its operations[16]. - The company will continue to monitor the development of the COVID-19 situation to ensure employee safety and stable operations[16]. - The company has been able to operate normally within the allowed service chain during the second phase of the movement control order[14]. Employee and Cost Management - Employee costs increased by approximately RM 0.68 million or 1.22% to about RM 56.46 million, with the average number of employees rising from 1,430 to 1,456[24]. - The total employee cost incurred by the company for the year ended December 31, 2020, was approximately MYR 56.46 million, an increase from MYR 55.78 million in 2019[58]. - The company had 1,421 employees as of December 31, 2020, down from 1,596 employees in the previous year[58]. Financial Position and Equity - As of December 31, 2020, the company had total equity and liabilities of approximately RM 80.25 million and RM 954 million, respectively[34]. - The company’s debt-to-equity ratio as of December 31, 2020, was 6.0%, up from 5.8% in the previous year, indicating a stable capital structure[35]. - Trade receivables amounted to approximately RM 22.82 million as of December 31, 2020, with about RM 17.21 million or 75.4% of the outstanding balance subsequently collected[39]. - The average effective interest rate for bank financing decreased to 8.17% in 2020 from 8.75% in 2019, reflecting improved financing conditions[33]. Strategic Initiatives - The company plans to maintain its leadership role in the telemarketing industry and strengthen its market position as a leading external contact service provider in Malaysia by establishing a customer contact center and upgrading existing IT systems[8]. - The company is committed to pursuing innovation and turning challenges into opportunities to provide the best service to its clients[8]. - The company anticipates a strong overall outlook despite global economic challenges, with no significant deviations expected in existing outbound telemarketing service positions[84]. - The company plans to enhance financial performance by exploring potential opportunities through partnerships with new database owners, insurance companies, or Islamic banks[84]. Governance and Management - The company has a strong management team with extensive experience in finance and operations, enhancing its strategic capabilities[95]. - The Group's financial management is supported by senior members of professional accounting associations, ensuring compliance and best practices[105]. - The company has a diverse board of directors with expertise in various sectors, contributing to strategic decision-making[96]. - The board consists of 6 members, including 3 executive directors and 3 independent non-executive directors, ensuring a balanced oversight role[119]. - The company has adhered to the corporate governance code as per the Hong Kong Stock Exchange, with compliance noted for the year ending December 31, 2020[117]. Shareholder Information - The proposed final dividend for the fiscal year ending December 31, 2020, is 4 HKD cents per share, pending shareholder approval, which would result in a total dividend of 16,000,000 HKD based on 400,000,000 shares issued[68][69]. - The major shareholders include Ng Chee Wai with 180 million shares (45.00%), Lee Koon Yew with 66 million shares (16.50%), and Kwan Kah Yew with 54 million shares (13.50%) of the issued share capital[174]. - The company has not entered into any arrangements that would allow directors to profit from acquiring shares or bonds of the company or any other corporation during the year[186]. Risk Management - Major risks identified include the ability to secure sufficient labor and control employee costs, as well as delays in payment settlements from five major clients[162]. - The company has conducted a risk management process to identify potential impacts on operational performance and financial condition[162]. - The company has established internal control and risk management systems to safeguard stakeholder interests and assets, with annual reviews conducted by the board[134].
比特策略(06113) - 2020 - 年度财报