Business Performance - HKT's core business performance showed satisfactory growth, with adjusted cash flow increasing during the year ending December 31, 2018[18]. - The total revenue for the company reached HKD 35.187 billion, with an EBITDA of HKD 12.558 billion[38]. - The company recorded continuous growth in customer accounts and transaction volumes for its mobile payment service "HKT Payment Limited" over the past year[32]. - The company reported a significant increase in user data, with a total of 1.5 million new subscribers added in the last quarter, representing a 10% growth year-over-year[126]. - Revenue for the last fiscal year reached HKD 20 billion, marking a 5% increase compared to the previous year[126]. - The company achieved a net profit of HKD 4.5 billion, representing a 10% increase compared to the previous year[129]. - The company achieved significant recognition in the Digital Lifestyle and Digital Transformation categories at the World Communication Awards 2018[123]. Network and Infrastructure - The fiber network coverage reached 88.3% of households and 7,400 non-residential buildings, making HKT the largest broadband service provider in Hong Kong[10]. - HKT's broadband business maintained stability, gaining new customers and seeing upgrades to high-speed fiber services[23]. - The fiber-to-the-home (FTTH) network now covers over 88% of households in Hong Kong, with plans to expand to remote residential areas[27]. - PCCW Global's Console Connect significantly expanded its service range by connecting to multiple global cloud service providers[27]. - The Ultra Express Link, a new high-capacity submarine fiber cable, is under construction to enhance connectivity and support the development of Tseung Kwan O as a data center hub[27]. - Hong Kong Telecom achieved a maximum data transmission speed of 8Gbps in stationary tests and 6Gbps in mobile tests during 5G technology trials[29]. - The company announced the construction of Hong Kong's first all-fiber mobile network infrastructure, which will evolve into a future 5G network without the need for additional cabling[29]. - The company plans to expand its 5G network coverage, targeting a 50% increase in service areas by the end of 2020[129]. Customer Engagement and Services - The Club membership program has attracted 2.7 million members, evolving into a self-sustaining ecosystem with personalized services[19]. - HKT is focused on expanding its value-added services to enhance customer convenience and satisfaction[18]. - The introduction of various value-added services helped deepen customer relationships and attract new users[23]. - HKT Premier launched LiKE100, offering affordable high-speed broadband services to value-conscious customers[23]. - The company is actively promoting smart home and smart business solutions in alignment with the Hong Kong government's smart city vision[18]. - The company is committed to investing in innovative value-added services to enhance customer experience[29]. Awards and Recognition - PCCW Global was recognized as the Best VoLTE Service Provider and Unified Communications Provider at the GCCM Awards 2018[66]. - PCCW Global received accolades for Best Subsea Innovation and Best Voice Service Innovation at the Global Carrier Awards 2018[66]. - Hong Kong Telecommunications won the Excellence in Customer Service Award at the Greater China Customer Center Alliance 2018[66]. - The Club 1O1O was awarded the Best Creative Mobile Marketing at the e-Generation Brand Awards 2018[64]. - The company received the Best Corporate Mobile Services Provider award at the Computerworld Hong Kong Awards 2018[66]. - Hong Kong Telecom's Smart Living service won the Outstanding Smart Home Service award at the Hong Kong Service Awards 2018[93]. - The company was recognized as a Green Organization by the Environmental Campaign Committee and the Environmental Protection Department[92]. Strategic Plans and Future Outlook - The company plans to continue prudent expense management and leverage its core strengths to explore new business sectors in 2019[19]. - The company aims to explore new growth drivers while maintaining a prudent approach in 2019[34]. - The company plans to leverage its existing infrastructure and market knowledge to discover new business and revenue sources[34]. - The company is focusing on enhancing digital services, aiming for a 20% increase in digital service subscriptions by 2025[127]. - The board has approved a dividend payout of HKD 0.50 per share, maintaining a stable return for shareholders[126]. - The company plans to expand its market presence by entering three new regions in Asia by the end of 2024[127]. - A strategic acquisition of a smaller telecom firm is anticipated to enhance service offerings and increase market share by 15%[126]. Corporate Governance and Compliance - The company emphasizes a commitment to corporate governance and compliance with applicable laws and regulations[145]. - The board consists of 11 members, including 2 executive directors, 5 non-executive directors, and 4 independent non-executive directors[153]. - The company has adopted a corporate responsibility policy covering areas such as citizen responsibility, equal opportunity, and workplace health and safety[142]. - The company has established a systematic procedure for annual self-assessment of board performance, which was deemed satisfactory for the year ending December 31, 2018[171]. - The company emphasizes compliance with the new corporate governance requirements effective January 1, 2019[188]. - The Audit Committee ensures the objectivity and credibility of the financial reporting of the group[196].
香港电讯(06823) - 2018 - 年度财报